스위스 레나나 마운트 호텔

The owner of this hotel seems to be Chinese, therefore the breakfast was mix of continental and Chinese breakfast. The breakfast was not good. (no butter, toaster burning toast). There was music played outside the room which was very noisy and the other guests had absolutely no respect for others. The only thing nice about this place was nice staffs at the reception. Overall, the stay was not satisfying.

It was clean and gave good service.

Room was nice and spacious

Exceptional service and best security and staff. So good had to stay another day.

Staff was great and attentive. Breakfast was great with friendly staff to assist with food needs. Great security and front desk staff. Clean areas with great housekeeping services. I only have two requests larger refrigerator and a fan or portable A/C 😄. It’s a safe quiet place with great staff ready to assist with your needs.

good

Nice people, breakfast is not bad. Facilities are a little old though.

Will be back again

Nice hotel

Overall the experience was good

Great experience

The surrounding area and hotel is amazing

Accesable

I am sattisfied with every aspect of the hotel

I stayed here for 9 days. HORRIBLE. First of all, the elevators smelled like feet all damn day long. Secondly, the sinks look visibly dirty. So the first day that I got here, I noticed that and brought it up to the receptionist who told me that the manager said the sinks were clean. I went back to the room and the sink was dirty still visibly dirty. I later came to realize that the sink have a dirty stain on them so no matter how much they’re cleaned, they’d still look dark and dirty. Next problem is the bathroom. The door was broken so my husband could not get into the shower. Is this not something that should be looked at before assigning a room to a paying guest? We got moved to another room and YES, the sink was still dirty looking. No AC so good luck if you are not from Kenya and not used to the heat. No robes, no slippers, no shower cap… basically they provide NOTHING. You will have to call reception if you need something and that to me is such an inconvenience. They do not change the bedding so this is also something you’ll have to request by placing some green placard on your bed. Don’t get me started on the food! I will absolutely not be returning here and I do not recommend this place at all!

Good experience

ナイロビ出張びいつも、ほぼ毎月のように滞在していますが、とても素晴らしいホテルです。何よりレストランでの中華メニューがあり、私はegg fried riceをいつも食べています。

It’s was a Nice stay with a good staff. For two women it’s very secure

ok

I liked the exemplary reception I was accorded. It was great. I liked how the first cook showed me around/how to get started with serving breakfast. Other cooks just kept staring. I was stunned in the morning to pay Kshs 2000 for breakfast yet it said it was included. What do these terms mean “breakfast included, breakfast available “? I would give it excellent if not for the breakfast which I felt robbed of.