Swiss Lenana Mount Hotel

Exceptional service and best security and staff. So good had to stay another day.

Staff was great and attentive. Breakfast was great with friendly staff to assist with food needs. Great security and front desk staff. Clean areas with great housekeeping services. I only have two requests larger refrigerator and a fan or portable A/C 😄. It’s a safe quiet place with great staff ready to assist with your needs.

good

Nice people, breakfast is not bad. Facilities are a little old though.

Will be back again

Nice hotel

Overall the experience was good

Great experience

The surrounding area and hotel is amazing

Accesable

I am sattisfied with every aspect of the hotel

I stayed here for 9 days. HORRIBLE. First of all, the elevators smelled like feet all damn day long. Secondly, the sinks look visibly dirty. So the first day that I got here, I noticed that and brought it up to the receptionist who told me that the manager said the sinks were clean. I went back to the room and the sink was dirty still visibly dirty. I later came to realize that the sink have a dirty stain on them so no matter how much they’re cleaned, they’d still look dark and dirty. Next problem is the bathroom. The door was broken so my husband could not get into the shower. Is this not something that should be looked at before assigning a room to a paying guest? We got moved to another room and YES, the sink was still dirty looking. No AC so good luck if you are not from Kenya and not used to the heat. No robes, no slippers, no shower cap… basically they provide NOTHING. You will have to call reception if you need something and that to me is such an inconvenience. They do not change the bedding so this is also something you’ll have to request by placing some green placard on your bed. Don’t get me started on the food! I will absolutely not be returning here and I do not recommend this place at all!

Good experience

ナイロビ出張びいつも、ほぼ毎月のように滞在していますが、とても素晴らしいホテルです。何よりレストランでの中華メニューがあり、私はegg fried riceをいつも食べています。

It’s was a Nice stay with a good staff. For two women it’s very secure

ok

I liked the exemplary reception I was accorded. It was great. I liked how the first cook showed me around/how to get started with serving breakfast. Other cooks just kept staring. I was stunned in the morning to pay Kshs 2000 for breakfast yet it said it was included. What do these terms mean “breakfast included, breakfast available “? I would give it excellent if not for the breakfast which I felt robbed of.

価格も手頃、朝食は中華もあり、屋上のバーも良き。

Location good, cockcroaches in my room + got water leakage from the toilet roof top. ok hotel but stuff especially security at gate seems to be demorolized and underpaid.. too much asking for money.. irritating guys especially those in night shift. bed is very good and hard my favourite. Asked for 2 hrs late checkout and they said system will not allow although I told am gold member.. Chinese owned hotel in Africa

Staff was very friendly and welcoming. Fruits left as a welcome, very nice. Beds are super comfortable. It’s nice place but 30 minutes away From airport. Bathroom can use a better cleaning.