케치 부티크 호텔

tres décevant en tout

Nice, clean, quiet. A bit far from the medina, but convenient for the airport.

The hotel is looking tired

Personnel à l’écoute En revanche propreté laisse à désirer

Quarto e banheiro espaçoso . Cama e travesseiros bons.

Spotless! Friendly staff. We had a very pleasant lunch in the restaurant. Breakfast was excellent!

L’hotel est correct sans plus. Les chambres sont grandes la piscine est belle. Attention l’hotel met le chauffage ou la climatisation et on ne peut le changer. Correct pour 1-2 nuits.

Very nice clean room. Great breakfast choice and st

Fantastiskt rum! Rymligt och hemtrevligt. Tyst och mörkt. Frukosten var över förväntan, speciellt vår resedag då vi fick med oss en varsin påse.

Excellent customer service

Todo muy bien, el servicio genial. Lo único es que el cuarto 53 había mucho ruido como de un motor que no nos dejaba dormir.

Un bel hôtel où nous avons bien dormi. Pas de belle vue (sur un terrain vague et désertique), mais un petit centre d'achat et une épicerie à proximité.

Chambre impeccable spacieuse et personnel très gentil et professionnel je recommande

DO NOT BOOK THIS HOTEL. I normally dont share any reviews as the hotel service in the past has been adequate and without complaints. Not this one. This has been my worst experience at hotel in the last 10 years. Period. Initially the hotel seemed to be a great option but it wasn’t the case at all. When we first checked in, we had asked if we can bring a guest to the pool for some time. The hotel staff was hesitant in accepting this request. Hassan, the hotel receptionist called the hotel manger on his personal cell phone to ask if they can facilitate this or not, and the manager agreed. However they required a 300 MAD CASH only payment to allow my guest to use the pool facility. When we asked for an invoice, they simply refused. Regardless, we paid the receptionist, who then, literally put the cash inside his pocket afterwards sneakily. Afterwards we had asked if they can allow my guest to change in our room, since the guest utilized the pool facility. They agreed. 15 mins later i got a call from the receptionist saying that the guest needed to leave. I mentioned that the guest just needs a few mins and will be out shortly. A few minutes later the receptionist knocked on our door with the security guard and threatened to call the police if we didn't pay more money, in CASH. We asked for the policy bc we weren’t aware, the receptionist Hassan refused to provide it, got heated and mentioned that they make whatever rule they like. These guys are scammers, BEWARE.

The bad: the hotel needs to be The good: Staff (best), breakfast, convenient to airport, taxis at your doorstep, quiet, beautiful pool

Chambre propre, spacieuse et personnel très disponible

Très bon accueil de la part du réceptionniste les chambres sont spacieuses et agréable

Amazing service provided. All staff was very welcoming. Thank you Soukaina for your excellent service. I have stayed at this hotel a few times and cant fault it in any way, except the food options should be more.

Helt fantastisk hotellopphold. De ansatte er hjelpsomme og veldig hyggelig spesielt Ayoub og Jamal som tok godt vare på oss, ga oss gode tips og ordnet ekskursjoner, taxi etc når det var nødvendig. Kommer definitivt tilbake

Accueil catastrophique. Personnel froid, chambre non prête à notre arrivé. Chambre spacieuse, propre, petit déjeuner bien