마카티 샹그릴라 마닐라

Good

위험한 때에 가서 그랬는지는 모르겠으나 입출입시 차는 금속탐지기와 마약견으로 보이는 대형견이 검사했고 건출 출입시 짐검사를 매번 했다. 안전과 직원들의 서비스는 5성급에 맞았으나 객실로 가는 복도에 카펫 곰팡이 냄새가 심했고, 객실 역시 그 향이 났으며 욕조는 배수구가 녹이 쓸어있었다. 수영장은 이용하지 않았고, 컨시어지에서 식당 예약을 부탁했을 때 직원이 친절하게 잘 예약해주어 이용을 편하게 했다. 직원들의 서비스는 최고였으나 시설이 너무 노후화된 점이 안타까웠다.

매우 깨끗하고 조용하고 View가 좋습니다. 다만 샤워기가 고정식이고 온수 조절이 안되며 수압 조절이 잘 안됩니다. 저녁에 로비에서의 피아노 섹스폰 연주와 팝송도 좋았습니다.

It's too old and no renovation for long time Especially elevators are too old and many things in the room, too ...I ordered ice and they brought ice with bowl but no cover and covered by plastic film...it's too bad... it's the best hotel in Asia..I had paid huge money to buy their reputation..it's terrible Also drinks at mini bar is also not enough....

아주 만족합니다~

So friendly staffs and delicious food. Great experience and want to visit again.

오래 머물질 않아 평가가 정확하진 않겠지만 룸 컨디션과 서비스는 만족합니다. 수영장 수리기간이라 셔틀이용하여 이동했고, 따가이따가 화산폭발로 수영장을 많이 이용하진 않았습니다. 결론적으로 시기상 부가서비스 이용이 많진 않았으나 전반적으로 만족합니다.

Everything was wonderful. There was not enough entertainment, ie music.

Great Hotel, very enjoyable

The property is a little dated but otherwise still a great stay.

Clean room and many breakfast selections

The warmth of the Filipino people is the hallmark of what makes this country so attractive to travelers. And, at "The Shang" as the locals call it, it's exemplary. From the moment you step into the lobby, the greeters who open the door always have a smile, and their eyes shine with a welcoming expression that's incredible. The lobby is traditional and classic in style so it caters to multiple generations. Normally, I prefer a more contemporary look, but I really felt at home there. I loved the gym and the pool. I got extra help from on site trainers while I was doing a workout off my personal trainer's app, and they facilitated machine set ups and ensured I was using proper technique. This type of attention was truly 5-star. The spacious room had a gorgeous view of the city skyline and was kept in tip top condition by housekeeping. I enjoyed the copious breakfast buffet and sipping martinis in the lobby bar with talented, live entertainment. I would go back in a heartbeat and highly recommend this Shangri-La.

very vertyhjjjjbb

2度目の宿泊でした。立地が最高で食事も美味しくスタッフのサービスも良いです。またリピートしたいです。

My stay was excellent. I will certainly staying at the Shangri-la Makati when I visit Manila again

Enjoyed our stay, the staff were so kind and helpful. I’d definitely stay here again. You guys are awesome!

Beautiful hotel. Helpful staff. Excellent location.

良かった所 ・古さは感じますがホテルの雰囲気が良かった。 ・スタッフがとてもホスピタリティに優れてる。 ・部屋の広さ （トイレ、バスタブ、シャワール・ームが 　セパート） ・シャワーの水圧（26階） ・朝食が素晴らしい。 ・立地申し分無し。 気になった所 ・水圧が強いせいか排水が追いつかず足元に 　水が溜まってしまう。 ・バスタブの水を排水するのに時間がかかる ・隣の部屋の音（会話なども少し） 　聞こえてしまう ・3人での利用で予約しましたがタオルや 　アメニティなどが人数分用意してなく 　連絡しないと持って来て頂けなかった。

Staff and Management were very helpful and accommodating to your needs and request.

An older more classic style Shangri-La hotel. I have stayed on multiple occasions and thoroughly enjoyed my stay this time around. I will return when in Makati.