Staff sangat ramah dan helpful. Saya datang dengan orang tua yang memiliki mobilitas terbatas, sangat terbantu dari awal check in sampai check out. Terima kasih Hilton🔥
Responsive and helpful staff (all from front office, concierge, and also housekeeping staff). Each room is equipped with a machine that filters water to be safe for drinking. Rooms, lobby area, and even changing rooms for swimming are all clean.
Proses check-in dan check-out cepat. Staff-nya ramah dan sangat membantu. Kamar hotel yang bersih dan wangi. Lokasi hotel yang bersebelahan dengan stasiun MRT memudahkan saat membawa koper
Had a great stay at Orchard Hotel. We're upgraded to premier room that comes worh bath tub amd king size bed that can fit all three of us. The breakfast buffet is surprisingly varied and when we came at about 8am there were not many guests and the spread is plenty. If you're driving they will give complimentary parking as well. 👍🏼
Hotel is just around 5 mins walk from Orchard MRT. Hotel allowed Early check-in & Late check-out. Complimentary birthday cake is sent to our room as we were celebrating birthday. The room was really quiet, bed was really big & stay was awesome. Thumbs up! 😀😀
Clean and nice location. Easy to go anywhere. Food is incredibly tasty and abundant. Lots of choice. Rooms are always clean. My favorite hotel in Singapore.
Great place to stay in Singapore, next to Bencoolen MRT Station. Staff are friendly and fast response. The room is clean, quite small but still nice to stay. The drinkable water tap really help us to make sure our drinking water supply is great. Would love to stay here again someday.
The staff is very fast response, very clean room, strategic area, near to all shopping center in Orchard, everything’s 10/10, definitely recommended to stay here ✨
Sangat nyaman banget buat keluarga, pegawainya ramah dan baik, bersih banget. Sangat recommended banget buat liburan ke Singapore. Tempat sangat strategis dengan halte bus, cari tempat makan sangat dekat 👍😁
The hotel is very comfortable, in the Orchard Mall and Concord Mall area, very easy to access, 30 minutes from the airport, clean and has beautiful views of the buildings, the receptionist can answer all our questions and needs.
The room was spacious and clean, the bed was excellent, the toilet was big enough and comfortable, the front desk even allow us to late check out due to our flight delayed. Will definitely come again for our next visit to Singapore, good job Ibis Bencoolen!!!
our stay was good all our request were immediately granted. we had a very comfortable stay here.our room was always clean although our sheets were not changed,our towels soaps and water,everyday was refilled.we were so happy to find a great hotel like this. however we had a hardtime looking for a nearest mrt. there are bus stops if you would prefer to take the bus going to the nearest mrt.. theres 2 mrt neart this hotel you just need to choose which one you wanted but its a bit far but grab and taxi is always around. overall 9/10 👍
Room was a little dusty, the only downside! Hotel offers free shuttle to the nearby mall, pool was amazing and it opens from 7am till 10pm! Overall just felt like a 5 star stay. Would definitely come again. Service experience was 10/10.