호텔 일루니온 아트리움

Excelente

The room temperature was not working and the room was hot. I notified staff and they didn t do much. Luckily the temperature was cold outside and you were not able to feel it as much. Other than this the hotel was nice

Petit déjeuner très bien Chambre propes entretien long séjour pas idéal

Excelente lugar y ubicación

La estadía en el Hotel ILUNION Atrium fue una experiencia frustrante que no refleja los estándares que uno espera de un hotel de este nivel. En dos días consecutivos se solicitó jabón líquido de baño a la habitación. Nadie respondió. Se bajó personalmente al front desk a reiterarlo, y aun así, nunca lo llevaron. Tres intentos para recibir un artículo de higiene básico que debería estar en la habitación sin necesidad de pedirlo. A eso se suma la falta de opciones de alimentación en horario nocturno, lo cual resulta ser un inconveniente real para huéspedes con itinerarios activos o llegadas tardías. Pero lo que más impactó fue la actitud del personal: indiferente, poco empática, como si el huésped fuera una molestia. En hotelería, el servicio no es un plus, es el producto. Y en ese aspecto, este hotel falló. No se recomienda.

Excellent service

Room was clean. Bars and restaurant very accommodating.

A porta do banheiro é de vidro e não veda totalmente o que diminui a privacidade. A máquina que entrega água quente, fria ou gelada, posicionada no corredor de cada andar e excepcional.

Clean room, friendly staff. Not enough tables available for breakfast so every morning long queues waiting to be seated. Telephone in room didn’t work, sink in bathroom clogged and curtains didn’t close properly. Long walking distance from subway (metro)

Exelent customers service

Fint hotell. Rent og ryddig. Godt renhold og god frokost. Bassenget var stengt, så det fikk vi ikke prøvd. Ikke relatert til selve hotellet, men restaurant nedenfor, Segundo Acto, er også virkelig verdt ett besøk. Fanstastisk mat!

Good breakfast Clean room

Desayuno pobre con productos de baja calidad

Gray place to stay and the stag are very welcoming

Everything in this hotel was amazing

The breakfast was ok, but it was hard communicating with the staff. I understand that language brrier

Elegir otro hotel así no tienen que estresarse tanto.

Muy buena opción para tener buen descanso con Excelente servicio. Habitación amplia, cama confortable y muy limpio. Si vienes por turismo, está un poco alejado del centro pero cuenta un fácil acceso a transporte público o taxi para moverte más rapido.

Nice

Honest review! upon arrival, check in was smooth, front desk staff was friendly. The hotel itself is very modern looks clean. issue walking into our room it had a very strong odor, like underarms. Beds and pillows were comfortable, if you’re like me that’s very important or else I can’t sleep. showers don’t have a curtain just a small glass door so water will splash on to the floor, bad concept. Also they have no irons!!! We were shocked, They should atleast have a steamer. They will charge you $$$ to get your clothes irons which is redundant. Location- it’s not the best if you want to go into the city, for us it was a bit far, we had to get on bus and metro an travel atleast 30-40 mins The area is nice very quiet neighborhood. Very minimal restaurants around the area, you will have to walk atleast 20 mins out or take the bus to find a good restaurant. Noise- wow walls are paper thin. The noise in the hallway echos, you can hear the people in the next room, if you know what I mean. there was construction behind the hotel, our room was facing the Main Street and we can hear it loud and clear, our mistake staying there for 3 nights, 1 night would have been enough. No smart TV, little disappointment there. Breakfast- I order some simple pancakes and they were cold, They didn’t know what a flat white coffee was. I did like that they have a filtered water station. Would I stay there again probably not.