타지 사무드라

we had an amazing time in Taj Samudra Colombo. Staff was very courteous and generous. Special thanks to Ms. Berni for making special arrangements to make our last day in Srilanka even more special and memorable. As always Taj exceeds our expectations of excellence. Kudos to the entire staff and management who are serving their guests sinces ages.

Very good location! Room great! Breakfast and dinner can definitely been improved. Dinner buffet offers very authentic Sri Lankan food. Restaurant itself needs some makeover.

Good customer attention

This hotel is not what it used to be. One of the rooms was not available at 6:30 pm and was given a lower price room with out any monies back. The other room was small and not what I expected. I've stayed at this hotel before, but I will not return.

Excellent Service and special thanks to front office staff - Methmi, Dildhani and Sanuri

Brilliant location. Staff are very well trained in hospitality with a smile.

Nice people (staff) and nice hotel. Friendly design, classic with comfortable beds, good water pressure and efficient climate - control. Ocean views are nice and with great 180 degrees perspective. Excellent Barber Saloon at the lobby level with very professional staff (especially RASHAN). Reception people are helpful, pleasant, and accommodating. Best regards to Manju, who warmly and professionally welcomed me to the hotel upon my check-in.

Our stay at TAJ was excellent with great welcome and customer service byMiss Dilshani giving us all more then expected. Aslo Rooms were well serviced and given services required by staff Miss Ranjani and the Manager. Restaurant staff where great with services. Looking forward to come back and enjoy more at other TAJ HOTELS when given this kind of services.

A great place to send vacation and hold special events like wedding, corporate events.

All good except food A la carte and cafe not comparable to other Colombo hotels in food choice value for money and quality

Hotellet är slitet och behöver en renovering. Personalen är inte trevliga och är helt förvirrade. Det tog personalen ca 6 timmar innan vi kunde få våra bagage. Tillslut fick vi själva gå ner till lobbyn och hämta dessa. Det finns bättre hotell i Colombo för priset som fokuserar på att ge god service och som har fina rum. Vi ångrade att vi checkade in på detta hotell.

We stayed for two nights. ALL of the staff are BRILLIANT and looked after us really well. The room was spacious and the rain-shower incredible… probably the best I’ve had. The on-site Indian restaurant was excellent as was breakfast. Easy to walk around the area and just 5 minutes to Park Street for loads of good dining options. Wholeheartedly recommend Taj Samudra. Thank you.

Property was very clean, service was good

Hotel is showing its age and really needs an overhaul. Tried repeatedly to get a invoice after I left the property without success

The bed and pillows are very uncomfortable, breakfast was excellent specially for south Asians, but there is short of space due to lots of guests, they should modify the restaurant because I feel the arrangement is not proper

Taj Samundra was a decent experience for us, though the rooms are old-school and you can see wood worn off in some places, the grandeur of the property over shadows everything. The buffet spread was great but service a bit chaotic. We do want to mention a shout out to Joseph at the gym, Bhatia for room service, Ms Dinushah at check-in and Ms Tathsarani at check-out. I do have to mention the rates we booked at were inclusive of all taxes as mentioned by expedia at the time of booking but when we got the property, it was easily 35 USD more per night including tax. Expedia needs to be clear about this so we can choose the best price for us.

Outstanding breakfast

Not sure how this hotel is so highly rated on trip advisor. Room wasn't ready when I arrived. Communal/lobby areas are very nice but rooms are looking tired. Number of occasions where my room was cleaned but not topped up with amenities, such as bottled water. Service is very poor, there are loads of staff but no one seems to help. Difficult to get any kind of drinks with dinner other than water. Lobby bar was out of stock of basically everything. Wi-Fi throughout the hotel is really slow (2mb max speed). Food in the buffet is good but same dishes are served each night. Had some laundry done and all my clothes were shrunk - tried to explain it to staff but they either did not understand/pretended they did not understand.

when walking to our room we can smell smoking, when asked we were told that room with balcony is a smoking room, But we can see someone sitting inside the room and smoking, also one gentleman smoking on the corridor. Bath tub is moldy. We paid for room with ocean facing but we were given a room where there is a building blocking the view, There are not chest of drawers in the room. We liked the breakfast and dinner buffet very much. Staff is very nice

well managed