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Great location and lovely staff, but some details could be improved Trinco Blu by Cinnamon has a fantastic beachfront location, and the staff were extremely kind, welcoming, and helpful throughout our stay. The pool area and surroundings were very pleasant, and the hotel is well situated for enjoying Trincomalee. We had booked for four people, but the room was initially prepared with beds and towels for only three. We had to discuss this with the hotel before an extra bed and additional towels were arranged for our eight-year-old daughter. Unlike another hotel we stayed at, however, Trinco Blu did not ask us to pay extra for the bed. Our package was described as all-inclusive, but all drinks were charged separately. Considering the relatively high price of the stay compared with the general price level in Sri Lanka, it would have been reasonable to include at least some drinks, or at minimum bottled water with meals. There was also an unpleasant smell in the bathroom, and the cleaning could have been a little more thorough. Overall, we enjoyed the beautiful location and the excellent staff, but the room preparation, bathroom cleanliness, and all-inclusive offering could be improved.

Love the hotel location and convenient access to the beach. Food options and live food station were great. Tasty food. The room features such as barroom and beds are below par for the price. At best it felt like staying at 3 star hotel.

Nice hotel on the beach and I think all rooms face out to the pool and beach. The pool and property are nice. Lots of loungers available. The beach is very clean in front of the property, but less so as you walk along the beach. The security keeps the beach sellers at bay which is appreciated. Lots of food options in very easy walking distance. I didn't try the buffet restaurant but the other one was respectable.

We had a very good time, food options was great!

Excellent property . Very clean . Amazing view

Loved the access to the beach and pool, and the breakfast! Superb. The staff were fantastic, esp Tharujan who was attentive and friendly. Our room was gorgeous but there was a mildew smell in the bathroom/shower. Staff attempted to address it but the smell did not disappear.

Clean, very nice staff, perfect view

Friendly staff with overzealous security. The hotel security is keen to keep the other visitors away but can’t talk in English which led to our child being harassed as he couldn’t speak the local language. Complained to the duty manager who was very apologetic. Security staff need more training so that they don’t harass the hotel guests. Feel that management needs to take responsibility for this situation as staff are simply following instructions.

Staff very helpful and professional. Location amazing (the hotel is just sitting on the very beautiful, big and clean beach) and all the ground rooms has direct access to the swimming pool, restaurants and of course the beach.

Yes

Great place and very friendly and serviceminded staff

Staff were forced to greet everyone, including Tamil guests speaking Tamil, in Sinhala despite the hotel being in a Tamil area.

Room was spacious and nice balcony with beach view!

Good location but the hotel needs updating

La habitación daba directo a la playa, un lujo. 100% recomendable!

We stayed for one night. We never used the restaurant but there were great options a short walk from the hotel. The hotel itself was very safe and secure and clean. Our only complaint was that we had no hot water in our shower

Rooms were clean and comfortable with a spacious bathroom. Dining buffets were diverse and the staff were excellent and hospitable. Beach acces was spectacular. The pool was good but a little to shallow for me. The one thing put me a little off was that they provide driver accommodation but the driver accommodation was poor at best. My driver reported the A/C had been removed and the fans were sub par that they had to put buckets of cool water to keep the room cool enough to sleep. In the heat of Sri Lanka, I would not have put my driver in such accommodation.

Giving an average rating. Booked last minute and paid way over market value. Wouldn’t pay more than US$150 per night including breakfast. Pros: Large bedroom Comfy beds Evening security on the beach (as there are no gates/fences between the hotel and the beach Good selection at breakfast Cons: Aggressive crows by the pool Limited sun loungers Cleanliness of bathroom floor Accommodation is slightly dated Served stale from a pot at breakfast rather than making a pot per table/fresh cups

Excellent hotel. Room was clean. Good food and good spread on the buffet. Staff was very courteous. Will come again. .