스위스 쇼콜라 바이 패스빈드

Location is excellent!

The staff are so friendly and helpful, there’s a nice vibe and the guests are happy also! … in particular I was observing marc the receptionist jolly conversation with an old English gentleman… it was nice… and there’s a chocolate fountain at the door.

The staff was very friendly but the room itself was fine. The shower did not work at all, limiting us to only a bath and the bed and pillows were terrible. The perk of this place is the great proximity to the train station and old towne.

The staff was friendly. Check-in was easy. The location was great! Ten minute walk from central train station. The room was clean and quirky, like the hotel. The room itself was not well lit and the pillows were flat. Because we were there in December we didn't have to worry about the a/c.but it was still warm

Very clean room with a comfortable bed. It is centrally located to the central train station. The front desk people were very nice. We were able to check in early.

Room was perfect and reception people were great and very pleasant Had a great stay for the week.

Localização e a equipe

Bom

We found the breakfast expensive and the room was not appealing.

Quaint but poor access with luggage and cant get 2 beds

Great location. Room is a bit small but cozy

Checking on was quick and staff response was on point!

I loved the location of this hotel. The room was very clean. The lobby area was a little tight

思ったより部屋が広く、Lサイズのスーツケースを2つ開いて置くことができた。 朝食は値段の割に普通だった。 チェックイン時にチョコレートがもらえたことと、フロント近くでチョコレートフォンデュができた点は良かった。

The location of the Swiss Chocolate Hotel was great, just a 5 to 10 minute walk from the train station. The Polybahn (funicular that takes you up the hill with views overlooking the city) was just a two minute walk around the corner. There are many restaurants and shops throughout the old town. The friendly hotel staff provided us with excellent restaurant suggestions. Our room was clean and comfortable. We would definitely stay here again.

Incredibly close to the Zurich HB train station, so getting in from the Zurich airport was so easy. We had our luggage held while we walked through old town and found something to eat. Housekeeping staff was phenomenal and we were able to check in a little earlier and got to grab a couple of hours of sleep before we ventured out again!! We would definitely stay here again.

Terrific location Central to EVERYTHING

Tiny rooms. Not as depicted in the pictures. Poor quality. Dirty.

Very good place

We recently stayed at Swiss chocolate hotel for four nights. The property itself is beautiful, the location is fantastic, and the staff at the front desk were friendly and welcoming throughout our stay. The amenities were great, and we really appreciated the overall ambiance of the hotel. However, one aspect of our stay that left us disappointed was the housekeeping service. Unfortunately, during the entire four days we were there, our room was not properly cleaned. While the bed was made daily, the sheets were never changed, and no full cleaning was done. Basic services such as refreshing towels, vacuuming, or replenishing toiletries were also noticeably lacking. We understand that things can occasionally be overlooked, but for a hotel of this standard, we expected more consistent attention to cleanliness. It impacted our overall comfort and experience. That said, with some improvements to housekeeping and attention to guest room maintenance, this hotel could easily be a top-tier choice. We hope to see positive changes in the future, as the potential is definitely there.