다이아몬드 클리프 리조트 & 스파

깨끗한 객실 과 친절한 직원, 평화로운 아침 식사가 좋았습니다.

Room was good and spacious

파통비치 근처 언덕위에 위치하고 있는 호텔. 가성비 좋은 호텔이며 직원들도 친절합니다. 파통비치까지 무료 셔틀 제공해주며 , 조식은 꼭 포함시키길 바랍니다.

파통비치랑 가깝습니다. 조용해서 쉬기에도 좋습니다.

조식 레스토랑의 직원 친절도가 아주 별로였음.

시설, 직원 모두 훌륭했습니다. 과일 1kg 월컴 쿠폰까지 있었습니다.

개인적으로 너무 만족~~ 수영하고 쉬고 너무 행복했어요 Great service.

편안한 휴식 하기에 너무 좋았고 파통비치도 가까워서 편리해요

체크인 시간은 지켜지지않았고 프론트에 우리를 계속 대기하게 한 부분에대해 항의하니 진심으로 사과하며 해결하려 노력한부분에서 기분이 나아졌음.

Very average hotel, only fresh fruit at breakfast. They don't use it during the day and at the bar only from process food which is crazy on a fruit island where fruits are everywhere. Shuttle bus is not free and can't be organised during the day of your arrival or departure. Staff are always very kind and nice. Totel itself is pretty average and feel old

Clean, breakfast nice location and pool

Nice clean and attentive hotel. Staff was great. They deserve 6 stars. Close to everything. Would highly recommend.

They stay in this property they always give you a misrepresentation that you have an ocean from bring instead you are in a hill. Do you have to walk around 15 to 20 minutes to get to the beach? Also they make you wait more than 30 minutes to get to the room and make you wait another hour to check out when we were on the room. We move one of the tables and one of the ashtrays broke down and they charge me 600 bucks for one tray that was outside that is not worth one dollar. I am really really disappointed of this property. I will never stay in here again and I don’t recommend for anyone to stay here.

Great place with amazing hotel world, fantastic staff and nice fruit store.

Diamond Cliff Resort & Spa – Phuket ⭐️⭐️⭐️⭐️☆ (4/5) I had a beautiful stay at Diamond Cliff Resort & Spa. The ocean‑view jacuzzi suite was absolutely stunning peaceful, romantic, and one of the highlights of my holiday. The resort grounds are lovely, the views are incredible, and overall it’s a great place to relax. However, there are a few areas that need improvement. Staff communication and training could be better, especially when handling guest requests. Some parts of the room and amenities need more thorough cleaning. For example, when I boiled water to make tea, I discovered significant residue and buildup inside the kettle, which shows it hadn’t been properly cleaned. This is a hygiene concern, especially for a 5‑star property. These issues didn’t ruin my stay, but they are important for the resort to address. With better staff training and more attention to cleanliness, Diamond Cliff could easily be a perfect 5‑star experience.

Overall good stay. Location was good to patong beach. Walkable. Food was good, and had a big range to cater for everyone. We had issues with the water pressure and temperature in the shower.

Thank you for your support during our stay. I would like to raise a concern regarding the room change process and request a practical resolution. Due to a significant amount of dirt coming out of the jacuzzi in our room, we were asked to move rooms. We were instructed to come to the front desk at 10:00 and were told the new room would be ready by 10:30. Based on this, we packed all of our belongings and went to the lobby. However, we were left waiting for over an hour without any update. Only after we approached the front desk were we informed of a delay due to a change in room assignment. As a result, we were asked to return again at 14:00. Because we were expecting an immediate room transfer, we had already arranged our schedule accordingly. Unfortunately, we had to cancel our plans and incurred cancellation fees. In addition, we were traveling with two children, and waiting in the heat for an extended period caused unnecessary stress and inconvenience. We also understood that, as a gesture of goodwill, a room with a better view and fruit service would be provided. However, the assigned room did not meet these expectations, and no fruit was prepared. We fully understand that unexpected issues can happen. However, the lack of timely communication and the difference between what was explained and what was delivered caused significant inconvenience to our family. In light of this, we kindly request the following: * Reimbursement of the cancellation fees we incurred * C

Check in to check out was not customer friendly. The restaurant and bar were extremely slow. Value for the rating a disappointment!

Under staffed. Pool slide dangerous. Had two rooms miss place one deposit receipt, even those my name was on both envelopes they tried to keep my US $200 in cash. I found my second receipt in another pocket, then was able to receive deposit. Save your receipts! Restaurant is either up the three flights of stairs or down the stairs. Not recommended if you have walking issues. Close to town for action.

Place was perfect !