그랜드 스타 호텔 보스포루스 & 스파

personel nazikti oda temizdi.

Die ersten Zimmer eine Katastrophe. Duschtür, Nachtlicht, Duschkopf kaputt. Wände voller Flecken. Tapete klebte auch nicht richtig. Kissenbezug mit Löchern. Kakerlaken aus der Dusche. Man hört jedes Wort der Nachbarzimmer. Baustelle vorm Fenster. Die Fotos der website entdprechen nicht diesem Hotel. Nach Beschwerde, auch über die Nachbarn haben wir neue Zimmer bekommen. Unten wie oben Schimmel im Bad. Flecken auf Tapete und Boden. Das wasser roch nach chlor. Wellnessbereich war nicht vorhanden, bis märz in Baustelle stand an der Tür. Keine Ahnung wie lange das dauern wird. Konnten die uns auch nicht sagen. Das war der grund wieso wir dieses hotel gewählt haben, ausser der pool kostet alles extra.wenn es nur vorhanden wäre. Alle Fenster waren undicht und nicht schallisoliert, man hat alles gehört die lauten hupen sirenen schreiende Leute alles eine Katastrophe. Frühstück war nichts für uns, wir haben jeden tag draußen gegessen. Personal sehr nett, Betten waren gut. Das wars auch. Am besten außerhalb einen hotel mieten und zur besuch nach taksim kommen. Nächstes mal würde ich ein appartement mieten.

Very calm and quiet place, clean and comfortable, and great value for the price. The kitchen is large and well equipped with everything you need. The location is excellent — just a few minutes’ walk to the метро station and grocery stores. The host is very friendly and helpful, which made the stay even better. Thank you for a lovely stay!

Det hele var ikke godt

In my booking details, there is a service for keeping luggage, but they said they don’t have any spaces for it.. it is so bad!! So i needed to carry luggage to 8:00 pm my bus time after checking out!!

アクセスが良い。

Good location, but they gave me the worst room. I had to pass a long way, more than 40 steps maybe, and then by the end of a hallway, very tiny elevator to -2 floor! Was a bit difficult and time wasting each time going in and out of the room

Breakfast is very basic and just cold food. Very little choice . Lifts are an issue. Only one small lift which is always packed. Location good, but house keeping rubbish. Not as advertised.

They remove coffee from our hands after breakfast time ends, without permission! In addition a staff name Amareye was shouting on kids and us because they were swimming and shouted when we told her we will report this. Management didnt do anything about this, it was my 6th visit to this Hotel and its now over i will not book again and i dont recommend at all due to their staff behavior

Elevator and internet wasn’t working

The hotel was so dirty and bad.they don’t respond respectfully to people.everything looks so so so so so bad.

Very bad and no services and unclean rooms in the basment and rooms are very different from photos on the website and restaurant bad

Het hotel was veel te druk en we moesten lang wachten om in te checken. De kamer was vuil. Het ontbijt was niet geslaagd.

Hôtel médiocre, ne peut pas être un 4 étoiles. On était au 9eme étage avec un seul ascenseur les 2 autres ascenseurs ne fonctionnent pas. C’était infernal!! Attente énorme devant un petit ascenseur. La femme de broyage ne vient pas chaque jour. Même si on réclame la réception ne fait rien. Petit dej médiocre. Je ne reviens plus et le déconseille.

Be careful. It is not 4 stars hotel. It is maximum 2 stars hotel. So noisy, can’t find normal internet in the room and all elevators are broken. No one help us for exit. Shame on them…

-2. katta verdikleri odada, internet çekmiyordu. Yapmaya çalıştılar ama yapamadılar. -3. katta başka bir oda vermeye kalktılar fakat izbe ve karanlık bir yer ayrıca sorumlu kişi CANER diye birisi, odayı gösterip çekip gitti. Ne anahtar verdi ne de eşyalarımızı alıp yeni odaya geçmemizde bize eşlik etmedi.Odaya geldiğimizde koridorda karanlıkta kalakaldık. Anahtar almak için Resepsiyona çıktığımızda neden bize eşlik etmediğini sorduğumuzda, onun işi olmadığını ve buraya gelip kendimizin anahtarı almamız gerektiğini söyledi. Tartışma çıkarttı,sesini yükseltti ve utanmadan tehtitler savurdu. Bu şikayetimizi otel müdürü Erdem beye de ilettik.Yani personel konusunda otel berbat ne yazıkki. Hiç iyi bir deneyim olmadı bizim için. Bir daha tercihte etmem.

Looked like a warzone. Dirty. Very deceptive. My children were rejected from the pool because of their age. My reservation clearly stated that children above 5 years are allowed and below 13 need a parent to watch them. The next morning they said that it was a 18+ years plus pool. They couldn't provide any info on where it stated that kids are not allowed. Elevators not working. Looked like a building site. Torches on the roof. Not safe.

Rooms were spacious and location was great

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Acceptable service and breakfast, reception with Persian and English conversation skills and good guidance and assistance, recommendable hotel considering the price