퓨처 인 카디프 베이

The hotel felt dated and worn and our room had the smell of stale urine. Also as our Level 4 room was on the wrong side of the hotel there was loud live music playing until 1am both on Friday and Saturday. The plus side was that every staff member was very helpful and friendly.

Bathroom door needs attention very noisy when closing. Room exceptionally hot, air conditioning not working correctly

Didn't have breakfast

Staff very friendly and helpful. Room and hotel very clean. Nice big comfy room

Check in staff were lovely

The room was amazing, lovely and clean and the staff on reception were so friendly and helpful. We even had a free upgrade and a bottle of wine in the room!

Clean room. Good breakfast

Mooie kamer en heerlijke bedden. Was met mijn ouders. Heerlijk ontbijt.

It was fine. Nice large room and nice towels, toiletries and good charging points by the bed. The reasons for the power score are the noise from the disco thudding through even to the third floor. At least they moved me to the sixth floor when I expressed concern. Breakfast is ok but the first morning the eggs were dried and bacon leathery. Much better on day two. Staff were all very pleasant.

Lovely Hotel , big room and nice and clean .Well worth the money to stay

Attentive staff breakfast time. All smartly dressed and obviously took pride in providing a good service. Lovely room. Choice of pillows. Unfortunately- some slight urine smell when entering toilet- and unfortunately as it rained heavily during the night there was obvioysly a problem with guttering? outside our window- could hear loud water dripping and landing on sill and as a light sleeper- kept one of usxawake for hours.

Clean room, staff friendly and helpful. Perfect location for where I was working.

Staff were very helpful and courteous. Room was very clean and tidy.

The room was spacious and comfortable, the hotel was clean and tidy, decent location, staff polite and helpful, breakfast was good. Only minor quibble would be that check-in was late in the day (3pm), no early check-in available. But this is the way all hotels have gone across the board, its just got later and later generally, so you end up to checking-in after what you are doing for the day, not ideal. I remember a time when this was a more reasonable 12 noon standard.

Great location for Cardiff bay , great to have free parking and huge room

Terrible. Arrived at 3pm and room wasn’t ready. Told it would be 20mins so had a drink at bar and waited 30mins. Went back to reception - still not ready and was actually told ‘we’re only human’!!! And their T&cs mean that rooms don’t have to be ready for 3pm. Then one of our party gets locked in toilet and hotel has to call emergency locksmith. We were down for a special event - some of which was missed. The whole evening was ruined. When we returned we were hungry as we had missed dinner. Reception said that room service was available. Called and called but no-one answered. Avoid this hotel!

Will definitely stay here again

It was goo overall

The staff were lovely and the so was the room however the toilet smelled of wee. I did go to reception but it was still the same when we returned.

Not very welcoming on arrival. Terrible queues to check out! Stayed here several times before was disappointed this time. Needs decorating now too