Future Inns Cardiff Bay

The room was clean and presentatable. However the bed and pillows were extremely hard. Although there were tea and coffee provided there was no water bottles, although there was a flask and water fountain by the lift.

I’ve stayed at Future Inn Cardiff many times over the years and have always found it a reliable and comfortable place to stay. Unfortunately, this recent visit was by far the worst experience I’ve had here. The room itself wasn’t great — the walk-in shower was poor, and when I went to unplug my phone charger from the bedside fitting, the whole socket came away from the wall. Around our room, bottles and plates from other guests were left in the corridor from the afternoon and were still there the next morning when we checked out. Overall, the hotel just didn’t feel as clean or as well-kept as it has been in the past. It’s lost that polished, well-run feel I’ve come to expect. I was due to stay again in a few weeks’ time, but at around £450 for one night in a similar room, I’ve decided to cancel. I’ll drive to Cardiff and back rather than pay that much for what no longer feels like good value.

No complaints.. only one small thing.. at breakfast the fried eggs are left out under heat lamps and are dry and hard….otherwise great

perfect hotel! this is our third time with this hotel, this time we brought our friends with us, highly recommended!

Easy to park. Rooms decent.

Comfortable beds, spotlessly clean and spacious room with all the amenities needed. Have stayed before and will definitely stay again.

Worst night sleep ever, bed was rock solid, bathroom fan very loud all night unable to turn it off. Stayed in a supposedly accessible room, apart from room being a good size. The bathroom was poor, tiny folding shower seat, toilet really low l. Both bathroom and room doors were very heavy. Only plus was that staff did go through evacuation plan with me as im a wheelchair user

Lovely, sizeable, clean room. Stored my luggage before check in and after check out as I didn’t get my train until much later after check out . Great location too so would definitely recommend.

Staff extremely accommodating, night porter Kelvin was exceptional, thanks

Room was good but the toilet was cracked 😂

Good hotel, staff are always friendly and polite, food good

Very helpful at the front desk and made me feel valued as a customer

Had a brilliant one night stay here when we watched war horse .exceptionally clean room and comfy beds

Vety spacious rooms with two double beds. Frew car parking and EV charging for only £10.

The room was spacious, comfortable and clean.

The TV only has a small selection of channels. Should have a lot more choice.

Thank you for a very comfortable stay

Convenient, fair price, very pleasant staff. Clean and comfortable rooms

Nice clean hotel with parking

Very good location to bay and theatre