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Terma & Syarat Get Transfer

Kos Sewa
Polisi Sewa
Larangan
Polisi Penjadualan Semula
Polisi Pembayaran Balik
  1. Kos sewa ditentukan oleh zon pengambilan/penghantaran, laluan, dan jenis kereta.
  2. Kos sewa termasuk pemandu, minyak, tol, dan fi parkir.
  3. Penumpang harus menanggung kos tambahan yang mungkin dikenakan ekoran pengubahan zon pengambilan atau penghantaran. Pembayaran mestilah dibuat dalam bentuk tunai secara terus kepada pemandu atau staf Get Transfer.
  4. Semua harga tertakluk pada perubahan tanpa sebarang notis.
  1. During booking, please ensure that you choose the appropriate pick-up time for your airport transfer.
  2. You are advised to arrive at the airport at least 3 hours prior to departure for international flights or 2 hours prior to departure for domestic flights. Timing your arrival at the airport according to this advisory will minimize the impact of risks such as traffic, route changes, or other delays.
  3. Please be informed that Traveloka is not liable for missed flights caused by inappropriate pickup times.
  4. For passengers traveling to the airport, lateness is tolerated up to a maximum of 30 minutes after the chosen pick-up time. Otherwise, the booking will be automatically cancelled and cannot be refunded.
  5. For passengers traveling from the airport, lateness is tolerated for a maximum of 60 minutes (for domestic arrivals) or 90 minutes (for international arrivals) after the chosen pick-up time. Otherwise, the booking will be automatically cancelled and cannot be refunded.
  6. The standard baggage measurement for one item is 24 inches (43 x 23 x 63 cm). This includes suitcases, backpacks (carriers), and cardboard boxes. Strollers, wheelchairs, and folding bicycles, will be counted as two items.
  7. All luggage must be placed in the third row of the vehicle and should not block the rear view. Carry-on bags or backpacks smaller than 60 liters can be placed in the front row of the vehicle.
  8. Oversized luggage (above standard measurement), such as surfboards, non-folding bicycles, or sharp/hazardous objects that could cause damage are not permitted inside the vehicle.
  9. Passengers must follow the passenger and baggage limitation for the selected vehicle, as informed during booking.
  10. The driver has the right to refuse passengers bringing luggage not fulfilling the above requirements.
  11. For passengers who provide their valid flight numbers, GetTransfer.com guarantees extra waiting time in the case of flight delays. If your flight is delayed, please call GetTransfer.com at + 357 24 021644 or Email info@gettransfer.com or Telegram/Viber or Traveloka Customer Service at 0804-1500-308 (Indonesia) / +65-3157-1471 (Singapore) / +60-15-4840-9469 (Malaysia) / +66-2-118-5400 (Thailand) / 1900-6978 (Vietnam) / +63-2-246-9057 (Philippines) / +61290537140 (Australia) before boarding to get further confirmation.
  1. Penumpang harus mengikut bilangan maksimum penumpang dan bagasi yang ditetapkan semasa membuat tempahan.
  2. Penumpang dilarang merokok, serta membawa bahan berbau kuat dan/atau barangan berbahaya dalam kenderaan Get Transfer Barangan berbahaya termasuk tetapi tidak terhad kepada barangan tajam, bahan mudah terbakar, bahan letupan, bahan kimia, bahan berbahaya, dan ubat terlarang.
  3. Penumpang tidak dibenarkan memandu kenderaan Get Transfer.
  4. Penumpang dilarang menggunakan perkhidmatan Get Transfer untuk kegiatan jenayah atau aktiviti haram.
  5. Penumpang bertanggungjawab terhadap akibat yang disebabkan pelanggaran polisi ini.
  1. Reschedule can only be done at the latest 48 hours before pick-up time.
  2. Your reschedule request is based on car availability.
  3. Reschedule is free of charge. However, if there is a price difference on the rental fee between the old and new schedule, the price difference will be borned to the passenger.
  1. Untuk pembatalan tempahan dan permintaan bayaran balik, hubungi Khidmat Pelanggan Traveloka di talian +6015 4840 9469 atau +603 7724 3501.
  2. Pembayaran balik tersedia untuk pembatalan yang dibuat selewat-lewatnya 48 jam sebelum waktu pengambilan yang disetujui.
  3. Kos sewa 100% akan dibayar balik.
  4. Jumlah bayaran balik akan dikembalikan melalui kaedah pembayaran yang digunakan semasa tempahan dibuat.
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