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Loi Suites Iguazú Hotel

Resort
Mencari bilik untuk anda...
9.2
/10
Cemerlang
1,002 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Sabine

10.0
/ 10
Sensacional, tem piscinas aquecidas em torno do hotel e com vista para o Rio Iguaçu, café da manhã maravilhoso e quarto sensacional, é literalmente na floresta

José Luis

10.0
/ 10
El servicio en el bar/restaurante muy bueno. Pedi la pesca del día ahumada y estuvo delicioso.

Eduardo

10.0
/ 10
Ótimo café da manhã, piscina bem cuidada e limpa. Recepção excelente por toda a equipe
Di Kawasan
Lihat Peta
Selva Iriapu Sin Numero, Casilla de Correo 11, Iguazu Falls, Misiones, Argentina, 3370

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Penginapan di Loi Suites Iguazú Hotel ialah pilihan yang baik apabila anda melawat Iguazú. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Loi Suites Iguazú Hotel

Selva Iriapu Sin Numero, Casilla de Correo 11, Iguazu Falls, Misiones, Argentina, 3370
Temui Lebih Banyak Tempat
Lobi Loi Suites Iguazú Hotel
Lobi 2 Loi Suites Iguazú Hotel

Ketahui Lebih Lanjut Mengenai Loi Suites Iguazú Hotel

General


Berdekatan dengan Kedai Bebas Cukai Puerto Iguazu

Location


Apabila anda menginap di Loi Suites Iguazú Hotel in Puerto Iguazú, anda akan berada di taman negara, dalam lingkungan 15 minit memandu dari Triple Frontier dan Cataratas Avenue. Tempat peranginan mewah ini berada 18.3 km dari Air Terjun Iguazu dan 12.8 km dari Tanda Sempadan Tiga.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Sungai Iguacu - 0.3 km / 0.2 mi
Kasino Iguazu - 3.9 km / 2.4 mi
Kedai Bebas Cukai Puerto Iguazu - 4.4 km / 2.7 mi
Rumah Ekologi Botol - 4.4 km / 2.7 mi
La Aripuca - 4.6 km / 2.8 mi
Taman Hummingbird - 4.8 km / 3 mi
Imagenes de la Selva - 4.8 km / 3 mi
Kasino Café Central - 5.3 km / 3.3 mi
Plaza San Martin - 5.4 km / 3.4 mi
Pelabuhan - 6 km / 3.7 mi
Jambatan Tancredo Neves - 6 km / 3.7 mi
Taman Tema Selva Viva - 6.7 km / 4.1 mi
Kawasan Orkid - 6.7 km / 4.2 mi
Triple Frontier - 7 km / 4.3 mi
Amfiteater Ramon Ayala - 7.2 km / 4.5 mi

Lapangan terbang terdekat ialah:
Iguassu Falls (IGU-Lapangan Terbang Antarabangsa Foz do Iguacu) - 16.1 km / 10 mi
Iguazu (IGR-Lapangan Terbang Antarabangsa Cataratas del Iguazu) - 21.3 km / 13.2 mi
Ciudad del Este (AGT-Lapangan Terbang Antarabangsa Guarani) - 48.7 km / 30.3 mi

Lapangan terbang pilihan untuk Loi Suites Iguazú Hotel ialah Iguazu (IGR-Lapangan Terbang Antarabangsa Cataratas del Iguazu).

Facilities


Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk 2 kolam renang terbuka, sauna dan pusat kecergasan. Ciri-ciri tambahan di tempat peranginan ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan bilik arked/permainan.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, pusat perniagaan dan perkhidmatan pencucian kering/dobi. Ada rancangan acara di Puerto Iguazú? tempat peranginan ini mempunyai ruang berukuran 3714 kaki persegi (345 meter persegi) yang terdiri daripada ruang persidangan dan 3 bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Menjamu selera di Naipi, salah sebuah daripada 2 restoran di tempat peranginan, atau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Rasa dahaga? Hilangkan dahaga anda di salah sebuah daripada 2 bar/ruang istirahat atau 2 bar tepi kolam. Sarapan bufet percuma disajikan pada setiap hari dari 6:30 hingga 10:30.

Rooms


Selesakan diri anda di salah satu daripada 160 bilik tamu yang menampilkan bar mini. Katil tilam berlapik anda disediakan dengan gebar bulu kapas dan peralatan tempat tidur premium. Akses Internet berwayar dan wayarles percuma ada disediakan. Bilik mandi persendirian dengan tab mandi dan pancuran berasingan menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri berjenama.

Semua kemudahan dari Loi Suites Iguazú Hotel

Kemudahan Hiburan Loi Suites Iguazú Hotel
Kemudahan Hiburan
Dewan Majlis Loi Suites Iguazú Hotel
Dewan Majlis
Ruang Umum Loi Suites Iguazú Hotel
Ruang Umum
Lobi Loi Suites Iguazú Hotel
Lobi
Perkhidmatan Hotel Loi Suites Iguazú Hotel
Perkhidmatan Hotel

Aktiviti

  • Pakej lamaran romantik
  • Kolam renang terbuka
  • Ruang TV
  • Taman
  • Spa
  • Perpustakaan
  • Sauna
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Kakitangan berbilang bahasa
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Makanan dan Minuman

  • Bar tepi kolam renang
  • Sarapan bufet
  • Sarapan
  • Bar snek

Umum

  • Kawasan merokok
  • Bankuet
  • Parkir
  • Teres

Kemudahan Umum

  • Lif
  • Parkir
  • Peti keselamatan

Kemudahan Internet

  • Internet LAN
  • WiFi percuma

Kemudahan OKU

  • Parkir mudah diakses OKU
  • Akses kerusi roda

Kemudahan Perniagaan

  • Kemudahan perniagaan
  • Bilik persidangan

Sukan & Rekreasi

  • Kecergasan
  • Bilik permainan

Mesra Keluarga

  • Kelab kanak-kanak

Pengangkutan

  • Parkir yang selamat

Polisi Penginapan & Maklumat Umum di Loi Suites Iguazú Hotel

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 14:00
Daftar keluar:
Sebelum 11:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Hartanah ini mempunyai hak untuk melakukan prapengesahan kepada kad kredit tetamu sebelum ketibaan.
  • Transaksi tanpa tunai tersedia
  • Ciri-ciri keselamatan di hartanah ini termasuk pengesan karbon monoksida, pemadam api, pengesan asap, sistem keselamatan, alat pertolongan cemas, dan pengadang tingkap
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
, Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan). Untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 48 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan. Untuk membuat pengaturan daftar masuk, sila hubungi hartanah sekurang-kurangnya 48 jam sebelum ketibaan, menggunakan maklumat pada pengesahan tempahan.Tetamu akan menerima e-mel dalam masa 48 jam sebelum ketibaan yang mengandungi arahan daftar masuk. Kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik. Kolam renang luaran utama dipanaskan dari 1 Mei hingga 1 September (2026). Dari 1 Oktober (2026) hingga 31 Mac (2027), kolam renang luaran utama tidak dipanaskan. Kolam renang khusus dewasa tidak dipanaskan. Kolam renang yang terletak di bahagian dewasa mempunyai bahagian yang dipanaskan sepanjang tahun.

Haiwan Peliharaan

Service Animals Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Loi Suites Iguazú Hotel
160
Bilangan tingkat di Loi Suites Iguazú Hotel
4
Fasilitas lain di Loi Suites Iguazú Hotel
Pakej lamaran romantik, Kolam renang terbuka, Ruang TV, Taman, Spa

Soalan lazim tentang Loi Suites Iguazú Hotel

Apa facilities yang tersedia di Loi Suites Iguazú Hotel?
Berikut facilities yang ada di Loi Suites Iguazú Hotel seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Loi Suites Iguazú Hotel?
Masa check-in di Loi Suites Iguazú Hotel bermula dari Dari 14:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Loi Suites Iguazú Hotel menyediakan sarapan pagi?
Ya, Loi Suites Iguazú Hotel menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Loi Suites Iguazú Hotel?
Loi Suites Iguazú Hotel ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Loi Suites Iguazú Hotel?
Loi Suites Iguazú Hotel mempunyai 4 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Loi Suites Iguazú Hotel

Penilaian & Ulasan Keseluruhan Loi Suites Iguazú Hotel

Sumber lain (1,002)
9.2
Cemerlang
Daripada 1,002 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.4

Lokasi

9.0

Perkhidmatan dan Kemudahan

9.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Loi Suites Iguazú Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Sabine
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Sensacional, tem piscinas aquecidas em torno do hotel e com vista para o Rio Iguaçu, café da manhã maravilhoso e quarto sensacional, é literalmente na floresta
Debbie
icon-
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Beautiful properyy
José Luis
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

El servicio en el bar/restaurante muy bueno. Pedi la pesca del día ahumada y estuvo delicioso.
ABRAHAM
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Breakfast was very good, the staff was excellent, I would stay again.
Leonardo
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Tem que melhorar os cardapios.
Thomas
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Simply fantastic
Pedro
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Beautiful facility and surroundings.
Yigit
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

This is a -once-great property, somewhat tired looking now - positives are amazing location/ in the middle of forests/ river. But service quality- food - restaurants- competency of restaurant staff is not good ; value to quality is 3; no proper coffee in the rooms; water is supplied in modest bottles, even a basic water bottle is extra
Read More
Fernando
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Hotel espectacular
John
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Great experience. Very friendly staff.
moumita
10.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Great
Eduardo
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Ótimo café da manhã, piscina bem cuidada e limpa. Recepção excelente por toda a equipe
Juan
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Habitación limpia, no hay nada cerca pero no hace falta
Gabriel
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Stayed at Loi 2 nights in a superior room. It is difficult to find high end hotels in the Iguazu area unless you stay at the Gran Melia for double or even triple Loi's nightly rates. Do not expect luxury here. While Loi advertises as 5* it certainly is missing the qualities and details of a high end resort. It really is a 4*. As an example, there were many things broken in our superior room: blinds in bathroom, tub very worn out, lamp shades by bed crooked and loose. We complained twice to house keeping about the toilet getting clogged. Curtain loops are torn. Restaurant seats had stains... With that said, the location is beautiful and pool area with tiki bar is very nice. I wish management paid attention to details, with the right care and some refurbishing this could be a marvelous hotel given its location. Stay here if you are OK to settle for less and to receive decent accommodations without the luxury.
Read More
Julia
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Hotel muito bonito e gostoso, porém pelo valor da diária não deveriam cobrar 45 dólares para sauna e a academia não tinha nada , muito ruim. Restaurante também bem fraco.
Eli
4.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

I stayed in this hotel about 9 years ago and the difference between then and now is astonishing. The hotel needs to undergo repair, maintenance, and refurbishment...the sink in the bathroom was cracked, the toilet paper holder was broken and about to fall off the wall, and there were broken tiles around the pool outside. The staff has also gone downhill. I attempted to set up a airport transfer a few days before the arrival (as it stated on their page that they offer an airport shuttle if you reserve it 48 hours in advance). After repeated phone calls, whatsapp messages, and emails, I could not get through to the hotel staff. I even contacted Hotels.com and they attempted to contact the hotel THREE times and could not get the hotel to answer their phone. At this point it made me worried that the hotel was not open any longer. I tried to contact them for two days and they NEVER picked up their phone or answered emails or whatsapp messages during that time. Finally the night before the arrival, they responded to an email with no explanation for their absence. They suggested that I was just dialing the wrong number. The food was no longer as good as it was the first visit. And on the way back to the airport, the hotel insisted that they DIDN'T offer a shuttle to the airport. It seems as though the hotel is financially failing, not training their staff, and running out of ways to fund its operations. Poor service all around.
Read More
José Eduardo
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Acomodações (Quartos e armários) um pouco velhos pelo padrão do hotel. Dormimos uma noite sem Ar, que quebrou. Nos trocaram de quarto na noite seguinte. Restaurante e bares do hotel com preços muito alto pela qualidade que entrega. Piscina e áreas verdes excepcionais, sendo o ponto forte do hotel. Hotel afastado de tudo, na mata, sendo um ponto positivo na minha opinião.
Read More
Edgar
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Tiki bar needs to improve food quality
kleber
10.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Amazing
Douglas Gee Fong
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

We are extremely unhappy with our experience. There was mold in the air in our room and we woke up with respiratory issues. And had to cancel our stay (and change hotels). The staff was not very accommodating. We asked for a partially refund for 2 of the remaining 3 days and they bluntly refused! Upset! On top of that, many things weren't working properly: an elevator, fridge, TV remote. And the pools were very dirty.
Read More
Bilangan ulasan setiap halaman
20
40

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Lobi 4 Loi Suites Iguazú Hotel

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Malaysia (Bahasa Malaysia)
Philippines (English)
Singapore (English)
ไทย (ภาษาไทย)
Việt Nam (Tiếng Việt)
Australia (English)
대한민국 (한국어)
日本 (日本語)
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Copyright © 2026 Traveloka. All rights reserved

Penilaian & Ulasan Keseluruhan Loi Suites Iguazú Hotel

Sumber lain (1,002)
9.2
Cemerlang
Daripada 1,002 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.4

Lokasi

9.0

Perkhidmatan dan Kemudahan

9.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Loi Suites Iguazú Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Sabine
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Sensacional, tem piscinas aquecidas em torno do hotel e com vista para o Rio Iguaçu, café da manhã maravilhoso e quarto sensacional, é literalmente na floresta
Debbie
icon-
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Beautiful properyy
José Luis
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

El servicio en el bar/restaurante muy bueno. Pedi la pesca del día ahumada y estuvo delicioso.
ABRAHAM
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Breakfast was very good, the staff was excellent, I would stay again.
Leonardo
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Tem que melhorar os cardapios.
Thomas
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Simply fantastic
Pedro
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Beautiful facility and surroundings.
Yigit
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

This is a -once-great property, somewhat tired looking now - positives are amazing location/ in the middle of forests/ river. But service quality- food - restaurants- competency of restaurant staff is not good ; value to quality is 3; no proper coffee in the rooms; water is supplied in modest bottles, even a basic water bottle is extra
Read More
Fernando
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Hotel espectacular
John
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Great experience. Very friendly staff.
moumita
10.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Great
Eduardo
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Ótimo café da manhã, piscina bem cuidada e limpa. Recepção excelente por toda a equipe
Juan
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Habitación limpia, no hay nada cerca pero no hace falta
Gabriel
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Stayed at Loi 2 nights in a superior room. It is difficult to find high end hotels in the Iguazu area unless you stay at the Gran Melia for double or even triple Loi's nightly rates. Do not expect luxury here. While Loi advertises as 5* it certainly is missing the qualities and details of a high end resort. It really is a 4*. As an example, there were many things broken in our superior room: blinds in bathroom, tub very worn out, lamp shades by bed crooked and loose. We complained twice to house keeping about the toilet getting clogged. Curtain loops are torn. Restaurant seats had stains... With that said, the location is beautiful and pool area with tiki bar is very nice. I wish management paid attention to details, with the right care and some refurbishing this could be a marvelous hotel given its location. Stay here if you are OK to settle for less and to receive decent accommodations without the luxury.
Read More
Julia
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Hotel muito bonito e gostoso, porém pelo valor da diária não deveriam cobrar 45 dólares para sauna e a academia não tinha nada , muito ruim. Restaurante também bem fraco.
Eli
4.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

I stayed in this hotel about 9 years ago and the difference between then and now is astonishing. The hotel needs to undergo repair, maintenance, and refurbishment...the sink in the bathroom was cracked, the toilet paper holder was broken and about to fall off the wall, and there were broken tiles around the pool outside. The staff has also gone downhill. I attempted to set up a airport transfer a few days before the arrival (as it stated on their page that they offer an airport shuttle if you reserve it 48 hours in advance). After repeated phone calls, whatsapp messages, and emails, I could not get through to the hotel staff. I even contacted Hotels.com and they attempted to contact the hotel THREE times and could not get the hotel to answer their phone. At this point it made me worried that the hotel was not open any longer. I tried to contact them for two days and they NEVER picked up their phone or answered emails or whatsapp messages during that time. Finally the night before the arrival, they responded to an email with no explanation for their absence. They suggested that I was just dialing the wrong number. The food was no longer as good as it was the first visit. And on the way back to the airport, the hotel insisted that they DIDN'T offer a shuttle to the airport. It seems as though the hotel is financially failing, not training their staff, and running out of ways to fund its operations. Poor service all around.
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José Eduardo
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Acomodações (Quartos e armários) um pouco velhos pelo padrão do hotel. Dormimos uma noite sem Ar, que quebrou. Nos trocaram de quarto na noite seguinte. Restaurante e bares do hotel com preços muito alto pela qualidade que entrega. Piscina e áreas verdes excepcionais, sendo o ponto forte do hotel. Hotel afastado de tudo, na mata, sendo um ponto positivo na minha opinião.
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Edgar
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Tiki bar needs to improve food quality
kleber
10.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Amazing
Douglas Gee Fong
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

We are extremely unhappy with our experience. There was mold in the air in our room and we woke up with respiratory issues. And had to cancel our stay (and change hotels). The staff was not very accommodating. We asked for a partially refund for 2 of the remaining 3 days and they bluntly refused! Upset! On top of that, many things weren't working properly: an elevator, fridge, TV remote. And the pools were very dirty.
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