Alpine Retreat Mt Buller

The free breakfast had alot of out of date foods. No clean bowls or cups. But apart from that everything else was fine

Fantastic location. Very comfy beds and pillows.

The room was fine, clean and comfortable. Walls are thin and maybe we were unlucky to have noisy workers next to us who got up at 6 each morning. The pool was cold. Maybe it's heated in Winter but would have been nice to have a swim in a warm pool in April since it was below 10 outside

Parking,road works which hampered parking

Nice position. Bit disappointed in the room we got. Door into hallway wouldn't lock... worn out, shower screen broken, currently using shower curtain, only base sheet on beds no cover sheet, who knows used the doona cover last that was suppose to keep us warm, we ended up getting one we had in the car and taking doona cover off the bed. Room nothing like photos on web. The guys were very welcoming and had a nice breakfast.

Right next to Chamois makes it very accessible to the ski runs. Old but in good repair. Lovely staff. Basic breakfast but it is fine for the money. Bit noisy at night with the bar. Great to have a balcony room with views over Bourke St. Room was spacious. Would stay again.

The location is great. Only 200 metres walk to central Village town. Great family Italian Restaurant and Sports Bar. Stayed a week and had many evenings inside having a few drinks playing pool with the family followed by simple tasty Italian food in the Restaurant. The Staff were fantastic and ALWAYS helpful, with a special thanks to Indie.

The service was good. Location is a bit further, but price was good for the value. Only the sound proof was not very good.

Staff were exceptional, went out of their way to be helpful and are very friendly and accommodating.

Good location Good game room for kids All Staffs very good.

Sauna advertised but not working. Fruit advertised in continental breakfast but one small tray did not go very far for all guests.

Great customer service, close to village centre and great atmosphere

You get what you pay for. Good basic accommodation but on mountain. Really creaky beds so whenever anyone in the family moved, it'd wake everyone else up... Great restaurant downstairs with great food. Fantastic location for price and convenience.

After spending six years at a lodge that we couldn’t get into this year, we gave the Alpine Retreat a go. After reading several reviews, our expectations weren’t too high Baeyer on the cost of the stay. With 2 adults and 3 children, we stayed in one of the smaller rooms. We did ask for a microwave to allow warming of some basic food for lunch which was provided. Prior to our stay I sent several email with questions and communication was prompt and concise. The luggage storage area for arrival and departure days is small but sufficient. The kids enjoyed the games room and pool. The room was bigger than we expected and clean. Not being able to open the window meant we had to leave the door open to create some airflow at times, but no biggie. Breakfast is basic but again was more than we expected. The kids loved what they referred to as “all you can eat breakfast”. 4 kinda of serial, two sorts of toast, apple and orange juice, water, instant coffee and tea. Butter, strawberry and raspberry jam, vegie mite and honey. Plenty to get you started. The drying room and ski storage area were larger than expected. Due to the large amount of snow, the back entrance was a little icey. We stayed on the third floor and some distance from the bar, so noise was not an issue, I could imagine staying closer could be noisy. The Wifi was ok, nothing earthmoving during peak times as expected. Overall good value for money.

Great place to stay if on a budget. Old but clean and cheap ski hire.

The location was great and the rooms were reasonably priced. I was disappointed in the staff. We had booked an ensuite room. We did not sleep one night as some guests or staff members decided to party, and slam doors. After being told to quiet down by the manager, a guest took it upon herself to continue to slam doors well into the early hours of the morning. The floors of the bar were sticky. A staff member decided to have a massage on the couch by the fire by another employee. It was a mess. Such a hotel could have so much potential! It's such a shame!

Great location and staff. Facilities need an upgrade.

They had it all, friendly staff, spa pool, pool tables, bar, great restaurant so yummy. Good prices, loved it all.

Ski right out onto the ski slopes, come back to the lodge via the chair lift. Alternatively you can catch a free bus, bus stop located in front of the lodge. it is also 5 min walk to the village. The lodge has its own bar, restaurant, pool and spa (spa did not work but it was hot and still good to relax in). There is a shop where you can hire all the skis, snow boards and clothing - so no need to get it anywhere else, just rock up to the lodge and get it all there. The prices are better than in the village. Good value for money - not a 5 star Hyatt Hotel but it has everything you need or more than the other places.

Very old needs upgrade. Matress with springs popping out. The door to one of the apartment opens into the games room. you have children playing in there from 7am. Very annoying!