Caroline Serviced Apartments Richmond

The unit was very clean and compact.

The receptionist was excellent and very helpful

Room was great, lovely & clean, location great as well, our only complaint was that it advertised a washing machine/dryer & we didn’t have one … very disappointed!

Great appartment hotel in Richmond location convenient to Swan st food and beers, easy to get to from city on public transport. Easy access to MCG.

Amazing place to stay, great area. Close to Richmond train station. So many places to eat

The property is very noisy. Great spot but loud if you’re on the road.

Good spot and excellent for tram access

Underground parking. Wonderful space & great amenities!

Great location. Lots of F&B , Supermarket nearby. Underground parking (chargeable) available. The team was very kind to let me Check in early aft a Red eye. And they located my missing item aft I Checked Out. Very appreciative of their kindness.

Great room, very clean.

We loved the room and the layout was fantastic. Would have liked a 2nd bathroom as we were in a 2 bedroom apartment. The staff were very friendly and helpful. Have booked again for next year - location is ideal for getting to the tennis.

Great location and room

Internet good. Quiet rooms.

We stayed for a week with young kids and it was so good to have the extra space. The place was modern, clean, bright, had a nice terrace, a kitchen that you could actually cook in and everything was in good working order. Having parking on site was really nice. There also parks for kids nearby and grocery/gas/restaurants in walking distance. The only downside that I didn’t expect was the reception hours are limited and we had to check in and out on our own. Not a big deal just unexpected. Maybe it was written somewhere. I also messaged a couple times thru Expedia and didn’t hear back. They only contacted me the day before check in with the info. But it all turned out fine and we enjoyed our stay. Also note that cleaning is only once a week. Would have been better if it was in the middle of our stay rather than towards the end. Would recommend and would go back.

Great, clean place. Modern living.

Great modern apartments, with great staff.

Staff polite good location for local amenities Clean room but could do with a bit of updating

The room was clean and fairly quiet. People I met inside the building were all friendly. Apartment was so close to everything.

We expected no more. Clean, excellent bathroom, great bed, convenient parking and security, busy area but still quiet, very convenient location. We will return.

Staff was very helpful and nice. Room clean, comfortable and functional. Definitely would stay again