Chinchilla Downtown Motor Inn

The onsite manager/ owner is extremely aggressive and racist. We had a couple of two bedroom suites booked at least a week in advance. We were two families with three young kids (including a toddler). We had to start after work from Brisbane and so it was going to be late check-in. I had informed hotel in advance that we will check-in after 10:30pm. But knowing all this, they allocated two suites in opposite directions, both on the first floor. After we checked in around 10:40pm, we had to eat something and settle our kids. Around 11:00pm a lady from downstairs (one of the rooms where we were having supper) came and started bullying and racially abusing us, because she was getting some noise from upstairs. We apologised and assured that we will be quiet. After she left, Peter, the hotel manager, knocked on our door and aggressively started yelling at us even followed us to the other room. The next morning, when I was checking out, I said my family was terrified and that he should have been a bit gentle. This triggered him immensely and he started racially abusing me and asked me to leave his premise immediately. Comments like "this is my country, you go and take your opinion to your country", "you should belt your kids and discipline them" were made loudly and intimidatingly by him. Why didn't they gave us room downstairs even though they knew in much advance that we have kids and we will be checking in late? Alternatively they could have denied our booking completely.

Spacious, clean and comfortable accommodations. The check in with friendly staff was quick and pleasant. When I later inquired about the laundry facilities, the lady at reception took me to the laundry room and showed me how to start the washing machine and where the drying racks were located outside, if I wanted to use them instead of the dryer. There was laundry detergent and clothes pegs available for use. I was very pleased!

Rooms were spotless and plenty of space for our stay. Could not fault anything except a bit steady on the stairs. 10 stars out of 10.

Room was very clean when I arrived. The room was cleaned every day. The room was also very good size and the internet was fast. Having an option to wash clothes on site was useful. Location was great. Best motel I have stayed in.

Very clean and comfortable. Friendly and helpful staff. Undercover car parking was a plus.

Staff are very friendly and helpful rooms neat and clean, close to centre of Town. Stayed here before thats why we Booked again.

Spacious room - great position

Lovely hotel in town. Very clean, spacious room with kitchenette. Comfortable bed. Good shower and spa bath. Reception friendly and informative. RSL across the road and a great Indian restaurant behind hotel. Highly recommend and will definitely stay again.

We like the staff, they are really nice, it's easy to get a meal just across the road, it's not very far to the shopping area, its comfortable and clean.

The rooms are well appointed and comfortable. The bathroom is a good size. Having the kitchenette is handy if you need it. The owners are fabulous and go out of their way to make the stay great. The location is great with just a very short walk to the main street of Chinchilla and a Drakes Supermarket just around the corner. The RSL is directly across the road. Will definitely stay here again.

Great Motel Rooms very spacious. Staff pleasant and helpful,close to shops over the road from RSL. Will defiantly recommend and stay again.

The manager allowed us an early checkin, the room was very large with a decent lounge. The bathroom was also large with a shower to easily fit two people. A nice stay

Great location and spacious room. The only comment we have is that it would have been good to have a car space outside our room, to assist with unloading the car. The motel was not busy, so not sure why this wasn't automatically allocated to us?

All good

Internet was a struggle and safe didn’t work. Rest was 5 star

Great place to stay ,across the road from the RSL..Very clean.Staff very friendly and welcoming..Highly recommended 👌

Very spacious room. Comfortable bed Pleasant managers Good shower

Rooms very spacious and clean,great location close to shops and club

Excellent sized room with all the amenities you need. The room was clean and spacious and the area was safe and quiet. The complimentary toiletries were really helpful and nice smelling. The whole town was walk-able and had everything you need. The staff in the motel were lovely and helpful.

Very comfortable room