Novotel Geelong

Staff weren’t welcoming. Couldn’t even smile to greet us. The staff in the restaurant were lovely. Bathroom wasn’t cleaned very well and the teaspoons had to be cleaned before we used them as they had lip marks on them. The bed was comfy and the room was spacious. Walls were dirty and the surfaces were dusty. Not sure if we were the first to use the room for a while. Not a place I would book again deapite a good location

very handy location. Morning staff in the very attentive. Good size rooms. comfortable beds.

While the price was relatively affordable, there were several serious issues worth noting. The hotel does not provide parking, and nearby options cost AUD 35–45 per stay. At check-in, one of the front desk staff, an Asain female, was unclear in her explanations and failed to mention breakfast times—she simply handed me a paper and said, “everything you need to know is printed here.” It left me questioning whether I was staying at Novotel or an Airbnb. The soundproofing was very poor. At night, the neighboring room had loud arguments and blasted the TV. We eventually called the front desk around 11 PM, but the phone rang for a long time before someone answered and took action. Breakfast the next morning was another letdown—one of the cheeses or the avocado spread seemed spoiled, with a slightly bitter taste. Both my wife and I experienced mild stomach discomfort the following day. Frankly, I was surprised to see Novotel’s service and quality drop to this level. When cost-cutting takes priority, the guest experience inevitably suffers.

Always a great place to stay. Buffet brecky was excellent.

Clean, close to beach

Only real gripe- crappy loo paper. And ridiculously small bedside tables, no room for all one’s essentials- water, phone , book, hand cream etc

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Nice location by the beach. Great food and easy access to the mall. Comfortable rooms.

Comfotable bed. Amazing breakfast with vast selections available

Nothing special ordinary hotel

Very good nice and clean. Love how you don’t charge a security deposit

The Novotel Geelong is the perfect location. The room was extremely comfortable with a modern bathroom, the staff were very polite & welcoming, happy hour was much appreciated & the water front opportunities were inviting.

Great staff

Nice hotel rigt by the waterfront. Good size rooms, and friendly staff.

Check in was terrible eftpos wasn’t working but I kept being told it was my card and no fund ! TV remote did t work asked for another but took 3 people 2 hours of trouble shooting to finally agree it was the remote. My room wasn’t serviced dispute asking several times and the minor bar charges we applied when the bar was empty !! Not very happy

Central for all attractions and restaurants.

Thanks

Nice location. Valet parking.

The room was very clean. The service is wonderful. I am pleased with Novotel.

Great stay breaky was awesome 💯