Pullman Magenta Shores Resort

Outside of the strange and disappointing customer service and mould/insect filled room, we did like the peace and quiet while we enjoyed the pools, tennis courts and golfing facilities. The hotel had a massively hands-off approach to dealing with problems and had no interest in trying to make our stay better. This is also the first time I’ve had to pay to have my room cleaned even when they call themselves a “five star hotel”. Even though we did enjoy the surrounding area and aspects of the hotel, we were left with a sour taste in our mouths by the end of it. We did truely appreciate Melissa doing everything she could to make our stay the best it could be.

Was such an amazing stay, great service, facilities with outdoor and indoor pools, spa. Breakfast buffet was exceptional, great food options. Will definitely be coming back😀

Friendly staff spacious comfortable apartment fele like home nice pool and gym 👍😍

We stayed in a 3 bedroom villa, beds are very soft with no back support. Overall is an average expedience. Staff are helpful and we had a great time with family here :)

Poor service, disappointing experience. Will not be returning to Pullman Magenta Shores again. The quality and standard of the hotel has dropped drastically in every way.

3 bedroom Villa was lovely and spacious, loved the pools and the gym was one of the best we've seen at a hotel. Buffet breakfast was good and staff were lovely. Kids had a ball!

Terrible experience with checking in staff! I’ve done hour behind schedule and didn’t notify me. Then I had to deal with incredibly rude. Check in staff who were talking about me when I returned to pick up my one key!!! I left at 7am the next day and complained because I had never experienced this at this facility and I had stayed many times! Will never return. Ruined my partners birthday

Everything was great! Thank you

For a family getaway it was good. Not much to do at the resort in the evenings. the one thing that I didn’t like this that they don’t have anything in the bar fridge (just a small milk for coffee) not even a bottle of water to drink. That’s the disappointment.

Lovely pool and great location.

Property was in a great location, short drive to the Entrance for more dining options. Being able to walk to Magenta Beach and enjoy a walk along the beach was good for a relaxing stroll, had the weather been a little better when I arrived it would have been a nice spot to sunbake & have a dip in the water. Gym was well equipped. Room a little basic but did its job as somewhere to rest and shower.

Place was clean, tidy and had all the equipment we wanted. It was a pity the lagoon pool was closed while we were there was my only gripe.

Nice location and lovely restaurants.

My husband and I had a lovely stay. All aspects of what you would want in an accommodation were met and highly recommended. Our experience at Barretts Restaurant onsite was amazing ~ great food, excellent service and convenient. Unfortunately the weather wasn’t favourable so we missed out using the outdoor lagoon, which was a shame because it looked beautiful. If I could make 1 suggestion, it would be to better maintain the cleanliness of the glass in the main building especially the indoor pool area, sauna and restaurant because since it overlooks the golf course, the dirty glass doesn’t give justice to the views.

Friendly staff, amazing facilities, will be coming here again.

Nice venue for a wedding or weekend.

It's easy to see the Pullman may have been a 5 star resort decades ago but it isn't today. The reception area and restaurant are well maintained but the apartment was not: spider in the bath, dead cockroaches, carpet needs replacing, dishwasher not operational and not repaired during our 5 day stay, thin towels, etc... The EV charger was not operational during our stay; apparently they have a few new ones scheduled to be installed. The food at Barretts restaurant is pretty good but the menu isn't extensive enough to eat there more than a couple of times. Unfortunately that means driving for 10 minutes South to the Entrance or North to Budgewoi/Toukley. All up, the grounds and common areas are lovely. We didn't play golf but the course looks well maintained. The room badly needs a refresh and driving for meals meant we spent too long running around rather than relaxing (which is why we go to a facility like this). We might come back for a 2-3 day long weekend but wouldn't stay longer than that.

All was good just a bit of doors had no locks and it wasnt as new as expected

Wonderful place to stay

Beautiful property. Very well set out. Pool and sauna were very relaxing and accessible. Pleasantly surroundings. Only thing we found missing were glassware in the kitchen and a rubbish bin in the apartment. Not a big deal but more for reference for th owners.