Urban Apartments Melbourne on Elizabeth

Very comfortable and clean. Staff polite and helpful. Excellent position in CBD. Will stay here again.

The location was amazing and the bed super comfortable.

excellent location for dinning and shopping

Hot water system wasn't constant. Either extremy hot water in shower or very cold, despite trying to adjust tap. AC did not work was given heater on the last night. Reception does not answer any of your calls. Never stay there again ...

The hotel was tired and the room and common areas where shabby and not that clean.

A large room, but id especially wanted a kitchenette, which only had one pan available, meaning using it for cooking was impossible. Place felt a bit tired, old equipment etc. dont look at the range hood!

The digital key system did not work, the reception desk closes between 11 and 2, on the day of check in several others booked in along with myself were left waiting for an hour until someone turned up to do check in. Several of those guests waiting called the contact number and we were told to have patience and someone was on way. The person that turned up apologised as management did not roster someone for that afternoon. The common areas were dirty, the room was dirty, crumbs throughout the kitchen cupboards, shower was mouldy and smelt poorly. Overall a poor experience and won’t be staying again.

I be lived my two night stay at Urban apartments. It was my first stay there. I have stayed at many places in the city. This was a two night stay. Reception is not available between 11-2 so make sure to check in when they are there. I had to store my bag at a ezymart around the corner . However in checkout the next morning they were happy to keep my bag. It was lovely to have a small pound and separate bedroom space with two tvs. Small kitchen and dining table and utensils for cooking. Comfortable bed. My room faced Elizabeth st and had a great view. Not noisy with the windows closed. The bathroom was completely function, however struggled to get the water an even temp. Tiling in bathroom could do with an upgrade. Room was very clean except for lots of dust behind furniture so maybe the room needs a deeper clean every now and again. Very convenient location right in the center of the city. Would definitely stay again.

Had a bit of difficulty with the tech to get in, other than that, excellent.

We liked the size of the rooms, the large windows and also being able to open the windows for air.

We found the location was very good as situated in central melbourne and we were able to self cater food.Unfortunately the temperature in the unit was too hot,we could not turn down and asked desk to do,had to open window which meant being woken early hours with street noise. aslo washing machine could not open due to prior handle broken. Housemaid managed to open door and we dried clothing on supplied rack. comfortable bed and great lounge area.

Value for money, room super quite to external noises as apartments on busy street. After hours checking in went smoothly through an App.

Hotel was in a convenient spot in the city. No amenities. Limited reception.

Really central to all shopping. Really close to Public transport. Staff were extra nice.

Excellent value for money

The location is superb with public transportation, shopping and eateries all within easy walking distance. Our 1BR apartment is spacious with lots of storage space and is exactly like what was shown in the website. The kitchenette is useful for preparing light meals. Bathroom came equipped with a washing machine and extra toilet rolls were provided in an upper cabinet. Clean bath towels and toiletries are available upon request similarly with housekeeping. The only complaint we have is the hot water which is difficult to regulate.

Very impressed with the accommodation.

Easy to access great value and a good area

It was convenient but noisy through the night due to our room facing the main street. Street noise made it difficult to sleep. Not double glazed windows.

For the price of my room I really wasn’t expecting a lot but was so pleasantly surprised. The room was big with everything I needed, the welcome treats were an added bonus and the bed was comfy, right on Elizabeth so close to all transport, some great malls and food places. The room did have aircon but it was set to 22, being from Wellington I would have liked it a bit colder to sleep but the control wouldn't let me lower it, the shower could do with a mould spray but honestly I can’t complain the room was great.