Hilton Vienna Waterfront

Everything was great. No request was too much. All the staff were polite and friendly. We really enjoyed our stay. Would definitely recommend. The views were breathtaking along the Danube and breakfast was awesome - loved the Austrian bread pudding and custom made omelettes. Had a yummy salad with a delicious mocktail on the first night too.

I had an evening in Vienna on the way back to America from Cyprus, and this hotel was just what I needed. Everything was streamlined, the facilities were clean, a nice breakfast in the morning, and right on the Danube River outside. The price was right, too.

Very nice and very busy hotel. Breakfast is one of the highlights. So much to choose from. Kids loved it. Just a little bit disappointed with the outdoor pool which wasn’t heated. We didn’t have the best of the weather to enjoy it very well.

Super Frühstück

While the views over the Danube are pretty spectacular and the location is great with a promenade by the water I found some aspects pretty disappointing: - they don't even offer you slippers or robes anymore (only the executive rooms have these) which I find ridiculous for a 4 star hotel - you have to pay for the parking an extra EUR26 per day - the swimming pool is not heated and the water is terribly cold even in August. How come a 4 star Hilton couldn't afford to have a heated swimming pool I wonder... - breakfast is pretty basic compared to other 4 star hotels I think a hotel as reputable as Hilton can certainly do better than this...

Excellent hotel, clean and safe. Room was enormous and very quiet with comfy beds. Nice outdoor cafe seating, snall pool and loungers. Its a big hotel so sometimes service was a little slow. Food in the bar was excellent as was breakfast though it did get a bit chaotic with so many people. It is a 15 min tube ride to the city centre which was very easy but good to be aware.

Super

My stay would have been great if it wasn’t for a couple and their kids across our room… they would wake up at 5:00 am to scream and run down the corridors… extremely annoying and incomvenient… I have kids on my own and I have always made sure they don’t misbehave in public…

Top Hotelkette, Zimmer mit Blick auf die Donau.

Das Hotel ist sehr schön und grundsätzlich empfehlenswert. Enttäuscht war ich allerdings vom Service: Auf der Terrasse der OXBO Bar gab es extrem lange Wartezeiten, mein bestellter Tee kam nie an und der Tisch war nicht sauber vorbereitet. Zudem wäre es hilfreich, wenn nicht-deutschsprachige Mitarbeiter klar signalisieren würden, dass man auf Englisch wechseln soll. Auch beim Frühstück wirkten einige jüngere Angestellte wenig motiviert. Negativ fand ich auch, dass es im Spa-Bereich keine Bademäntel gab – man musste sie an der Rezeption holen, wo die Wartezeiten durch das volle Hotel oft sehr lang waren. Positiv hervorheben möchte ich hingegen die Sauberkeit und den Zimmerservice: Die Zimmer waren komfortabel, stets gepflegt und das Housekeeping war besonders aufmerksam. Selbst als wir ein „Bitte nicht stören“-Schild bis mittags hängen hatten, wurde unser Zimmer später am Tag noch gereinigt – eine angenehme Überraschung.

Excellent!!

Ein sehr schönes ruhiges Hotel. Das Personal ist sehr nett und hilfsbereit. Auch an der Bar/Terrasse hat man uns sehr nett bedient.

We stayed two nights and the people staying in the room in front of us had some small children that were extremely loud… running down the corridor at 5:00 am and screaming out loud the whole time… I asked to be switched rooms but was told hotel was completely bookeed… it ruined the whole stay for me…I have kids myself but I always teach them to respect public spaces where others can be affected…

Struttura di alto livello, garanzia Hilton, ottima colazione e servizi offerti gratuitamente (piscina, Spa). Peccato un pò fuori mano per raggiungere il centro ed i mezzi pubblici. Nei dintorni c'è un centro commerciale ma nient'altro.

The hotel is under staffed so there is nobody to help you. Waited forever to check in. Was in a “non-smoking room” that smelled so strong of smoke we couldn’t sleep. Couldn’t change rooms because nobody was available at the front desk to help. I would not recommend this stay and will not return.

Nehir kenarında sevdiğimiz bir otel. Kahvaltı makul.

Gastronomie und das Personal hat mir persönlich seh gefallen.

Excellent amenities and comfort! If you’re trying to explore Vienna on foot, though, this is not well connected to public transit and is pretty far out from the old town area.

Gerçekten mükemmel bir otel geniş ferah düzenli. Yeri de çok güzel

Hotel was proper, friendly reception and piccolo service. We stayed 8 days (long stay) but only received 2x bottles of water upon arrival (we were with 3 in the room). No refill during our stay. There is a minibar, but it's empty (for us not a problem). Basically just fridge use. We stayed during many occasions at different hotels (I even have a long work history at Inter Continental and Ritz Carlon Hotels), and were always offered service with a little more care especially when being a long stay guest (in this case Vienna is more a 2-4 day trip stay). It wasn't an expectation, it's more a remark to the Hotel Manager to pay more detail to these type of things. Replenishing water everyday and a little note with a chocolate bar, can make a world of difference for little money. (just a thought). Cleaning service was basic. Good but nothing special. The past 2 years we spend our vacation in Asia (Thailand and Indonesia). The housekeepers were very visible, left all kinds of attentions in the room for which we tipped them. A win-win situation. Hotel Manager: Empower your staff for more visibility. Bar/ kitchen staff had no clue. We ordered 2 diner dishes. 1 came 45minutes before the other dish arrived. Also very limited menu. And because of the price, we ordered 2x on different evenings the Cheese burger. Quality of the burger was good though. Breakfast was good. Not the top. Attention swimming pool lovers: At 14Hours it is in total shade. And very windy because the Donau.