Melia Vienna

Tolles Hotel mit super Ausblick, haben ein gratis Upgrade bekommen.

Amazing room, with very helpful staff

Breakfast was nice but the coffee machine wasn't great. Room was great, comfortable and clean, but the fridge door didn't shut properly and the overhead shower clearly needed decalcifying, which suggests that maintenance is lacking.

Tolles Frühstück im 57sten Stock mit Mega-Aussicht auf Wien! Sehr freundliches Personal!

Ok

Sehr freundliches Personal und immer hilfsbereit. Dieses mal gab es sogar ein super Zimmerupgrade und tolle Aussicht über Wien. Parkplatzsituation auch entspannt und ruhig, da keine engen oder zu kurvigen Wege Würde das Hotel jedem weiterempfehlen

es war alles perfekt! service/raum/frühstück entspricht dem preis!

Didn’t use the gym.

Didn’t use the gym.

Café da manhã não é compatível com a qualidade do hotel. Produtos ultraprocessados. Ausência de sucos naturais. Poucas frutas. Poderia ser bem melhor.

Sehr sauberes Zimmer mit phantastischem Ausblick. Gutes Frühstück und tolle Snacks in der Rooftop-Lounge

Friendly front desk staff, nice room, comfortable bed and pillows.

My recent stay at Meliá Vienna was extremely disappointing and far below what I expect from a five-star hotel. From the start, there was a complete lack of flexibility and customer care. Despite informing the hotel at check-in that I had to shorten my stay due to a family emergency, my request not to be charged for the last night (out of 5 nights) was refused without consideration. The room itself had multiple issues: stained carpet, defective window shade, constant noise preventing sleep, and missing basic amenities (no coffee, tea, cups, or even consistent water service). Housekeeping was unreliable, and I often had to request cleaning multiple times. The most concerning incident happened on my last full day: after requesting room cleaning before leaving, I returned late in the evening to find the room untouched, with a note falsely claiming I had placed a “Do Not Disturb” sign on the door—when no such sign had even been available in my room. This was both unacceptable and deeply concerning. At one point, I was even asked to manage my own trash and offered bedsheets to make my own bed. Food service was equally disappointing: restaurant closures several days, long delays, dietary instructions ignored, and clear understaffing. Overall, the service, responsiveness, and attention to guests were far below expectations. I also left with a very uncomfortable feeling about how I was treated (as a Black woman of African origin), which is deeply concerning.

Gute Lage, Freundliches Personal. Unterkunft jedoch teilweise ein wenig abgenutzt ( Zimmer ok, Gänge jedoch abgenutzt. Etwas verwinkelt platziert. Parkplätze teils mehrere Gänge etc. Beim ersten mal etwas Herausfordernd

Prachtige kamer, mooi hotel, zeer zakelijk. Niet passend voor vakanties daarvoor te ver van het centrum. Zakelijk zeer goed. Parkeer gelegenheid, snelweg om de hoek.

Brilliant. Everything was perfect

Estávamos em viagem de Comemoração de Bodas de Prata. Eles foram super atenciosos e nos deram uma torta com cerejas em nosso quarto! Ficamos encantados com o hotel. Muito obrigada a toda equipe.Nao deixem de adquirir o

Die Aussicht ist wirklich super aus der 57. Etage, allerdings kostet der Lounge Zugang und extra Frühstück aus der 57. Lounge auch seinen extra Preis.

Das Zimmer war toll!

The hotel was very nice and 5 min walk to the train station that takes u to the city center in less than 10 mins