Bakan - Quartier des Congres

Close proximity to very good food of different ethnicities (Chinese, Peruvian, Japanese, French, Cafe, French Bakery, Alcohol/snacks, convenience storeCanadian, etc.), as well as the convention center 2nd floor enterance. Able to refrigerate leftovers, hot showers, toaster/kettle/dishwasher, in-unit laundry, heating and open windows.

Central location

The room was a great size. Beds were comfortable. Soundproof. The cleaning staff were friendly. Check in: terrible. We were supposed to check in at 4pm. On our way there, we received a call 5 minutes prior saying the room wouldn’t be ready for another hour (5pm). I confirmed 5pm would be the latest. They said absolutely. We showed up at 510pm and the room was nowhere close to being ready. It was atrocious. Apparently a person had been living there and refused to leave. We finally got in at 6pm because a second cleaning person came to help. Reception: not super friendly. Will not budge on anything. Offered a late check out at 1pm because of the inconvenience, then sent an email an hour later saying it was at 11am. Refunds, not a thing. Compensation for bad experience, also not a thing. Foyer: very unclean, smelled like garbage. Elevator also very dirty. Location: good. Some homelessness. Cleanliness: less than average. Stains on furniture. Crumbs in kitchen. Fake eyelashes (yes!) in the bathroom. They were rushing to get the room ready and it was noticeable.

It was good, quiet, I loved that they had a washer and dryer, but no forks

central location, good space and layout, easy checkin, good beds and linens. All very good except for one thing-lots of black mold around tub in bathroom -called into question overall cleanliness and management attention to detail. This needs to be remedied.

Another great stay at Bakan Palais Des Congrès. The suite (1bdr, 2 Queens + sofa bed) was accurate to the pictures on the listing. The suite was clean and well stocked, with the exception of missing tea towels/wash cloths or even paper towels. The only complaint was the mess due to slush as soon as you walk in the doors on the street level. It was extremely slippery on the marble tiles. Other than those two small issues, the stay was perfect.

Great location. Full kitchen was nice.

Washer worked but not dryer. Two drinking glasses for 4 people. No kitchen towels, no paper towels, no pot holders. All were requested. Twice but no response and none of the items. Close to subway.

So niceee

Great place between old Montreal and place des festival

Good location… near many tourist spots

We’ve stayed here before and the last time it was really amazing. This time, the bed was absolutely horrible! 3 nights on it and I’m in extreme amount of pain. Also, I find it odd that no one came to make the bed or give fresh towels. 3 nights, 2 adults, you would think they’d at least come in to make the bed and give us new towels.

Excellent !!

The unit is very large and comfortable. However, the host are unresponsive and did not deliver of customer service, cleanliness, and the entertainment and TV unit did not function.

Confortable, proche de tout.

Great spot

The accommodation proved to be a pleasant discovery. Its prime location provided convenient access to dining options and public transportation. All communication was conducted solely through the dedicated booking platform. Guests should be aware of several operational requirements, including a mandatory self-cleaning policy upon departure and strict rules concerning guests and property damage, which involves a substantial fee for breakages. The unit itself was clean and generally satisfactory, though it possessed some minor signs of wear (e.g., a frayed carpet), consistent with a short-term rental style. A technical issue was noted with the television; the lack of a unique network name made it challenging to establish a private connection, leading to intermittent connections from external parties.

The place is excellent! huge space and very clean, excellent location. Highly recommended especially for families and small groups.

politique de changement de date de réservation et de communication et d'annulation innaproprié

need better communication with management