Comfort Hotel & Suites

Yes

Great location, affordable, staff were friendly. Room was clean and pool area was great

Management terrible

the staff was EXCELLENT. The room was great except for a small stain on the bedding and the pillows not being very comfy. breakfast was decent, lots of options. the hottub and pool were great, pool was very warm! overall would stay again

Quiet and room was spacious and recently renovated

yes

Nicely maintained property, great location that is located close to almost everything that people would be interested in doing.

Staff was great. Room was clean. Great spot to stop for the night.

Pool was nice. Breakfast delicious. Hot tub wasn’t working but we were upgraded at no cost which was very much appreciated

The housekeeping department was not only perfect, they were incredibly sweet and kind, and truly made our stay.

Staff were excellant, the security cards never worked the west of the building at all for 4 days

Great staff, lovely clean and spacious room.

Good overall

Good

Great

The receptionist, absolute air biscuit. Very frustrating situation with her right off the hop. Sadly didn’t see her name tag. I’m checking in. She asks for a credit card. I said sorry my wife has the credit card she is getting a little spa treatment done right now. It’s our wedding anniversary today. She says ohh okay well I need the credit card to do the deposit fee. I said okay no problem I’m getting my wife to send me a photo of the card give me a few minutes. She says okay that’s great thank you. I get the picture and say okay I got the photo I’m ready. This chick goes oh sorry no I need the physical card. So why didn’t you say I need the physical card in the first place!?! I told you I’m getting a photo and you didn’t say no no I need card in hand. Let me go through with it and get a photo, call my wife, and then tell me. I was shacking my head like are you for real? I then have to drive and interrupt my wife’s spa time get the card and drive back. So off the hop not a great start. The room meh. I’ve stayed in a nicer motel. I got a “suite” and it didn’t feel like it. Bed was comfy. Cob webs on the corners of the room. Chipped paint, and every hanger for towels, and the the bracket for the door locks, were loose and wobbly. Screws weren’t fully seated in the frame. It was honestly motel level l stuff. Won’t be booking another room here. This one time was enough for me.

We have stayed in this facility several times a year over the last 5 years. It is going downhill. Little things, chipped paint, sink stopper doesn’t work but most annoyingly we aren’t able to control the temperature in the room overnight. No matter how low I set the thermostat the temperature remained at 23 C which made sleeping very difficult. We don’t keep the house at 23 during the day and 19 is recommended if the goal is to lower cost.

Price / value good

Room was clean. Good parking. Didn’t get to try breakfast as there was a hockey team and we couldn’t get near the food. And when we got up to the hot items there was almost nothing left. We had to be to an event and had to leave. Otherwise the stay was great

Clean and comfortable stay