DoubleTree by Hilton Ottawa Downtown

Excellent, will definitely be back

Super bel hôtel , propre et bien situé :) Je le recommande fortement !!!

Super séjour et emplacement idéal pour déplacement à pied. stationnement souterrain à 30$/jr

Au centre ville bien situé

The room was maintained well and the staff were awesome!

Great location but for the price, did not expect to pay additional $31 per day for breakfast. Breakfast should come as part of the daily rate, as standard.

La plupart des services étaient bons. Mais la chambre située au 3e étage fait face à un stationnement, aucune vue de la ville comme décrit par l'hôtel. Mon séjour à l'hôtel Double Tree by hilton de Montréal a été une expérience positive sur toute la ligne. Celle d'Ottawa ne m'encourage à y retourner.

Front desk clerk Gateka was great upon check in. Parking onsite was great with its in and out privilege. Hotel is close to everything. Great stay oh and the warm cookies was a great touch.

The computers apparently were down, so check in was a total mess. The lines were longer than any I’ve ever experienced at a hotel. The staff did their best, but did not have a good system to keep things moving. It was a huge inconvenience to the guests and nothing was offered to make up for it- no restaurant voucher or discount or anything. I wouldn’t stay there again.

Great stay. Clean and friendly staff.

Excellent

The hotel is old and stingy with amenities. The rooms are much smaller than they appear in the photo. Although the hotel is centrally located, it feels very unsafe outside. I would highly discourage families with kids from booking here.

Room was clean and comfortable and the location is right across from byward market. You can walk to most major sight seeing and experiences. It was very busy, and the 3 elevators seemed to create more wait times. Rooms were also very tight.

No more arm chair and table in the room Mold in the shower Ticket for parking not working had to go back up In the evening system for the check in not working? Huge line ups But gave good cookies

I would not recommend parking a 6-foot-tall oversized truck at the hotel.

Chambre et literie humide

Good location accessible to downtown and lots of things to see. Good room a bit small but it is downtown. Overall good value.

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When we arrived to the hotel we were helped right away. The front desk staff gave us a parking pass that included in/out privileges and daily parking was charged to the room, rather than having to pay each time we left the garage. The included buffet breakfast was incredible. It included yogurt, cereal, granola, toast, pastries, a charcuterie spread, potatoes, scrambled eggs, bacon, and sausage. There was also a station where you could order eggs the way you wanted, as well as juice, coffee, and tea. When we got to our room, there was a large portion of the carpet that was soaked in water, under the air conditioning unit. We were given a new room right away, which was great. The rooms are quite small, with very little space to move around. We had two adults and two children (7 & 4) in the room and it was too tight for us to do move between the door and the window if anyone else was standing up. We used the pool while we were there. The hotel provides towels, but they are on a first-come, first-served basis. The pool area did not seemed to be cleaned regularly, there was dirt on the floor from other guests wearing street shoes onto the deck. There is no lifeguard, and no staff around to help if you have any issues.

Very good hotel, rooms have space and are comfortable, restaurant is excellent.