Gladstone Suites - Toronto Central

The internet didn’t work and the tv didn’t work. Very frustrating.

Although there is some obvious wear and tear, the condo itself was clean enough. My issue, however is with the lack of care demonstrated by the host. After prepaying and confirming my booking, Hotels.com sent me an email reminding me to get in contact with the hosts so that we can arrange the key exchange. I texted the host around 12pm 3 days before my booking. As evident in the screenshot, my text went unanswered. After almost 30 hours, I decided to call the host. The woman who picked up acknowledged that she had seen my text but was incredibly busy managing multiple properties. Huh? Then, she claimed to have sent out an automated email explaining the key exchange. However, I never received any such email and when I asked her to send it to another email, she became unresponsive again. After a few hours, I sent a follow up text asking her to get back to me; I even explained that my two friends would be driving in from out of province so I needed details so as to update them. I called again two hours later as my text had gone unanswered (mind you this is the night before my booking). This time a man picked up and said he’d be meeting me for the key exchange. But an hour before our meetup, he texted that he was unable to meet me and that the keys would be left in a drawer. When I asked if there was parking on site and for the wifi password, I was again met with silence. Only until 9:29 on the morning of my 11am checkout did they give me the password for the wifi they advertised

The Furniture was told there was no bed frame and the mattress was on the floor dirty. I was in barest front of my husband because I was Devon who made the reservation.

Apart from checking in issues due to no front deck : it was good . Needs a lot of improvement as well .

The condo was new and in good condition. Although right next to the train tracks we did not get disturbed at all as the sound proofing is excellent. Neither did we get disturbed by any other units. It was the perfect location for us as we were visiting our son who lives nearby. There were a few items missing from the kitchen that we needed to cook with but on request we were able to solve this problem easily. We didn’t have a car and used local transit with ease. There is two foods stores very close and a wide range of restaurants and coffee shops.

The apt. was nice, clean and comfortable. Everything was just fine. Other than there were no hand towels, facecloths etc. Otherwise I would totally recommend this property. Location was great!

Great place. Big enough for a couple of people. Clean. Maybe provide some dish soap for guests to wash dishes- that’s really my only complaint. Definitely recommend.

Small but nice suite. Not too far from downtown- we did walk it.

We were not at the address advertised. We were taken to a nearby building without much explanation. We actually stayed at Minowan Milikan Lane not 8 Gladstone as advertised. We were also disturbed by the cleaner picking up her personal washing.

Stay away! It's a scam for poorly run AirBnB's. It isn't a hotel, its a suite style apartment complex. When I walked in to the room, I immediately noticed holes in ceiling and in bathroom. The bed had hair and stains on it. DISGUSTING! In the bathroom, the ceiling light was missing leaving the electrical wire exposed.

It is not a hotel - it is an private Apartment and we were told, that it is not legal to rent it. There is great view from the balcony. In general the apartment appears to be worn. It has som damages e.g. some og the power outlet did not Work and the Electric kettle did not Work.

Apartamento de tamanho excelente, de fácil acesso via transporte coletivo, novo e arejado. Talvez falte um pouco mais de charme na decoração, mas as vantagens superam em muito o que poderia ser melhorado.

Some very important things are missing or needs to be updated. Clean or replace the dirty area carpet, paint the marked up walls, hang a picture or two, the bathroom needs towel racks in the bathroom, hand towels and soap or body wash replenished, softer bath towels and the bed squeaks much too much.

Very comfortable, clean and convenient. The customer service was excellent.

Offered a great night's rest in a clean, comfortable, quiet, safe environment.

Awesome location right next to eclectic shopping and Foodie destinations throughout the Ossington / Queen / Dundas West areas. Great place chill between shopping and dining, and then retire for the evening with a beautiful city view off the private balcony at night. Quiet building with two grocery stores (inclusive of wine/beer sales) and poured coffee right at street level. Metered underground parking too. Basically everything you could want for an awesome couples getaway in Toronto or for the business traveller looking for a base of operations that is clear of the traffic madness in the core.

Honestly, before hand, i was a little concered about how my stay was gunna be considering all the negative reviews; but once we got there I was very happy with what i saw. I stayed here for my 22nd birthday for one night and it was a great experience. The owners let me check in early which was very helpful! The check in process was quick and easy. The apartment was nice and clean and had everything we needed! Plus the view was amazing!!

Firstly, this is NOT a hotel, it’s a condo that’s rented out by a company called Life Suites. You have to arrange to meet someone to get the key and you’re not allowed to approach the front desk at all. The building is quite nice, and the gym is great. The condo is okay, but not clean. There was makeup on the pillow cases and hairs everywhere, on the towels as well. Thankfully there’s a washer & dryer in the condo, I had to wash the sheets & towels before I used them. There are no cleaning services during the stay, they’re supposed to clean before you arrive and after you leave. They ask that you take all the garbage to the garbage shoot before leaving. It’s somewhat questionable as to whether or not the building is aware that the condo is being rented.

I did not realize this was a bring your own blanket hotel suite? There was no blanket anywhere. Only pillows and towels. Have never had that happen before and was a residential building so not like a hotel front desk you could ask. Was the only real issue.

No complaints, aside from having difficulty with remote function for television services and YouTube broadcasting. It was very quiet and boring as a result.