Niagara Falls Courtside Inn

bed is smelly

Bonjour, Voila j'ai réserver une chambre d'hôtel 2 lits Queens pour moi et ma sœur au Niagara Falls Courtside Inn, a l'arrivée ils m'ont donner une chambre a un seul lit, j'ai demandé a la réceptionniste que j'ai réserver une chambre a deux lits, elle m'a dit non et de contacter la compagnie Expedia ce que j'ai fait, le repressentant de Expedia m'a dit que j'ai réserver une chambre a 1 lit alors que c'est faut, alors il m'a charger 100 dollars pour un changement de chambre a 2 lits, le problème dans le 1 er reçu c'est indiquer une chambre mais pas le nombre de lit parce que je le saurais et je l'aurai changé mais dans le 2 ème reçue c'est bien bien indiqué 1 chambre avec deux lits donc on a été arnaqué, lors de ma réservation j'ai bien mentionné avec breakfast, le 1 er jour le breakfast a été servi dans la réception aucune table aucune chaise, le 2 eme jour mon lors de mon départ il n'y avais aucun breakfast, j'ai pris beaucoup de photos et même filmer la chambre d'hôtel étais dégradante les toilette dégelasse tu ne peux même pas prendre une douche dans la baignoire si vous ne me remboursais pas les 100 dollars plus les frais du breakfast et le parking plus le dédommagement parce que j'ai passé un séjour désagréable a l'hôtel je vais mettre les photos et les vidéos dans les avis et soyons sur je ne vais pas vous lâcher, je vais poursuivre en justice en envoyant les photos au service de la protection des consolateurs

Motel really out dated AC did not work bed very uncomfortable breakfast was a joke

I liked that the room was very nice and comfortable. Also that it was very walkable to Clifton hill and other things around.

The lady there is very nice, helpful! Great for a quiet area! About 15-20 min walk to clifton hill! But it was a great spot to spend our vacation

Mold on shower walls, refrigerator cleaned with pinesol and left odor, curtains ill fit, no toilet paper holder, needs maintenance unit wide, toilet seat bolt loose/missing, no towel hanger, electrical outlets old and loose so plugs do not fit tight. The unit needs about thirty dollars and ten hours to bring up to minimum acceptability.

Friendly staff, budget friendly, decent hotel.

Very dirty. The bedding was not changed (soiled with blood) from previous guests and when we notified the staff they did not change it. Small cockroaches were walking around on the microwave. Staff was very rude. It was so disgusting we left that same day. They refused to refund our two weeks payment. Would never recommend this place. The pictures depict a false indication of what the Inn is truly like. Very awful ,dirty and disgusting.

Staff was very friendly but property need lots of improvement.

What I like is no bed bugs noted

pas cher pour seulement coucher...tout est usé partout et pas de service de chambre pendant 3 jours....bain rouillé et tout usé et égratigné et sale...toilette toute dépeinturer et rouillé par endroit ...siege de toilette ne tient pas...2 serviettes seulement pour 3 jours...un demi rouleau de papier toilette a notre arrivé...on a pris 2 autres sur le chariot a chambre qui ne sert pas souvent...air climatisé efficace mais tres bruillante...les bruits du traffic routier nous réveille donc pas de bon mur épais....tv ok...refrigirateur ok...lit vieux mais ok...couverture ok...un plus c est pas de depot pour dommage a la chambre...surement parce que la chambre est déja bien assez usé comme cela...piscine ok mais pas de surveillant...

We never even checked in. I booked a room, through expedia. One night, july 1st.made the payment and a moment later recieved the confrimation. Instantly after recieving confrimation, we realized there had been a mkstake made on The check in date. We immediately called hotel to either cancel and or get a refund. And they refused. Despite booking the room only five minutes prior

Very bad experience never again, the place is so dirty, bathtub is disgusting, the room smells very bad like very heavy smoking smells, the carpet is very dirty, bugs and aunts inside the room, furniture are so old and broken and even the pool under maintenance not recommended to any one because this is not for human.

We were only given two towels. When we asked for a towel after the fireworks we were told they didn’t have access to the laundry room.... The staff was friendly, close to town, cheap price. We knew what we were getting ourselves into.

The staff were nice. But the swimming pool was a mess

Wounderful, the staff made sure we had everything we needed the rooms were clean, good location close to the strip and overall a great experience

So Dirty room is very bad they said no room I stay that hotel

Firstable they gave me a room dirty , was not ready , papers everywhere, cans of coke on the floor, and beds not done. The second room where I stayed , was dirty too . *pieces of glass on the floor next to the bed *mirror on the wall was dirty *washroom with fungus *floor very dirty , they just clean the entrance . But stains and dirty and glass . *no hangers on the closet , unfuntional if you don’t bring yours. *Garbage outside of the room. Bags full of milk , cans, shoes, papers. Also the window from one of the rooms was broken and glasses outside too on the next room. They fill the broken space with pillows and nobody clean the mess. We stayed with a 2y kid and it was very dangerous. I try to change room or cancel but they guy from the desk said there was nothing he can do . I’m so upset and sad and disappointed with this reservation. I truly consider you must to remove from your list this hotel. And I wish you can give me a credit, return my money back or something because this is not fair, this is not a good experience at all. We are also afraid beds have bedbugs!

Condition of the room and overall appeal was not pleasant. TV didn’t work and neither did the wifi

There was no fridge, no microwave , no tv remote Rooms were not clean Bathroom stinks Bed spread and bed sheet stinks