Ouril Hotel Mindelo

Dit hotel is een heerlijk hotel om een paar dagen in São Vicente te zijn. Het complex ziet er verzorgd uit en de kamers zijn prima. Ook de schoonmaak van de kamers is goed en het ontbijt was prima. Wat we wel missen bij dit hotel is de sfeer. Bij het zwembad op de begane grond stonden beperkte ligbedden zonder parasol. Je zag ook niemand bij het zwembad liggen. Ook de aangrenzende bar was leeg. De prijzen van drankjes in het hotel zijn behoorlijk hoog voor Kaapverdië. € 3,50 voor 1 glaasje cola is prijzig. Bij het dakterras was een klein zwembad met mooi uitzicht. Ook hier waren de ligbedden beperkt(6 stuks) en ook weer zonder parasol. Als je te laat kwam was er geen ligbed. Het hotel is op deze kleine puntjes na zeker aan te raden. Ligt heel veel centraal bij haven, centrum en strand.

Unfortunately, my stay at Ouril Mindelo was disappointing. Upon arrival, the hotel could not locate my reservation, and I had to wait approximately one hour before the issue was resolved. I had specifically booked and paid extra for a suite with a private pool/jacuzzi, as this was the main reason I chose this room. At check-in, I was told the pool would be filled and ready within an hour. When I returned several hours later, it was still empty. Eventually, I was informed that there was a problem with the pump and that it would take several more hours to fix. As a result, I was never able to use the private pool that I had paid a premium for. What disappointed me the most was that no comparable room was offered, nor was there any meaningful attempt to resolve the situation. When guests pay extra for premium amenities, they should either be available as advertised or an appropriate alternative should be provided. The staff were polite, but the handling of the situation fell well below expectations. I also requested financial compensation, as I paid for a room with facilities that I never had the opportunity to use. I hope the hotel improves its procedures so that future guests do not experience the same disappointment.

De hadde problemer med å finne reservasjonen min. Da de omsider fant den, kom jeg opp til et rom som allerede var besatt av andre gjester. Måtte dermed tilbake og bruke ytterligere mer tid til å få et nytt rom. Personen som ekspediterte meg viste full forståelse for min frustrasjon og beklaget seg høflig ovenfor situadjonene.

Excellent. Établissement propre, au calme, personnel accueillant, rien à redire.

Meilleur hôtel de la ville avec un personnel à l'écoute et des services de qualités.

Everything about this hotel was great. If you are coming to Verde, definitely stay here

This property has a great view of the harbor and a rooftop pool. The staff is very friendly. It is a larger property so the rooms feel very standard issue. Breakfast was very good. My only complaint echoes another reviewer's: there are some type of very small ants that were present in the room during my stay. I found this annoying. The restaurant, Americos, is excellent. If you value a view and a hotel with a pool that is convenient to the ferry, this is the place. Personally, I would explore other hotel options if I were back in Mindelo, but I would definitely go back to Americos.

Alles bestens

Tolle Unterkunft, freundliches Personal, nahe zur Fähre

Our room faced the restaurant so that everyone from there could look into our room. The pool view was minimal, not that it would have been so special but when you write it in our booking... The water in the shower could not flow down the drain which flooded our whole bathroom. There is one option to hang your towel, sorry but that's not fun. Reception was great, wifi and breakfast were good. Location is good, very close to the ferry.

Bien

Très bon hotel. Petite remarque la piscine sur le toit ne dépasse pas 1 mètre de profondeur

L’un des meilleurs hotels à Mindelo! Terrasse sur le toit avec piscine, chambre spacieuse avec balcon, magnifique vue sur la marina, personnel serviable et sympathique. Très heureux de mon séjour!

Gute Lage, Zimmer sauber. Schöner Dachbereich mit Pool für das Frühstück. Letzteres ist naja. Extraservice wie ein Snack frühmorgens anstelle Frühstück (für eine Tour) darf man nicht erwarten. Preis/Leistung tiptop.

Room was nice and view was great, but the shower was clogged and they don't provide drinking water, which is a bit crazy. Breakfast was decent, but a bit crowded and the pools were pretty tiny.

Great hotel with beautiful views and incredibly friendly staff. The breakfast was amazing every morning and such a highlight of our stay. The hotel itself smells incredible the second you walk in. This was our second time staying here and we will absolutely be back again.

Bons profissionais, boas comodidades e um pequeno almoço muito bom!

I loved my stay! Clean hotel, staff was very friendly and helpful, beautiful view, foods and drinks were great. I definitely recommend this hotel 😊

Personnel agréable, chambre grande... Parfait

No hot water, amenities aren’t great given the price (gym is terrible)