Hotel HW Express

Alles sehr schön, tolles modernes Zimmer mit bequemen Betten. das Personal ist sehr hilfsbereit. Die Gegend ist etwas mollig, zwei Straßen weiter weg ist es aber viel besser.

The hotel rooms are relatively new and comfortable, the breakfast is good and the location is ace. The only down for us was getting to the hotel and finding out they did not offer to keep luggage in the location. So, we had to wait a couple of hours with our luggage for the check-in time. If you are coming from an international flight consider messaging the hotel and pay the extra for an early check-in.

No way to store luggage if arriving prior to check-in or leaving after check-out - one of few hotels with no such availability. Only one key per room allowed. reception is staffed around the clock, but staff is often indifferent. A comfortable bed and quality linens and pillows, as cited in other reviews, a primary reason for choosing this hotel. There was good daily cleaning The room was basically two beds and two small night stands in a small space - a very small closet with just three hangers, no desk or chair - nowhere for a laptop computer or anything else. Bathroom badly designed – door does not open and close easily without ramming oneself. There is no clothes line in the bathroom. Showers have sporadic lukewarm and tepid water, never hot – no way to keep water in the shower, so it gathers on the bathroom floor. No shower soap after asking twice – toiletries not of good quality, I recommend bringing your own. Bathroom had no tissues, no wash cloths, and bad lighting. The small round mirror was the only one in the room. Breakfast was horrendous – an assortment of dry stale pastries, eggs, hotdogs, two corn cereals, orange drink. Hardly anything edible. The hotel is centric and convenient for exploring the historic center and some major museums, as well as the two big Cerros. It's a busy street with lots of busses, though noise was not really an issue. The neighborhood is very dirty with trash and garbage everywhere, and many blocks have an acrid odor of urine.

Room clean, nice staff at front desk, helped arrange taxi to airport, and tours. But breakfast was simple. They did not have luggage hold so we had to pay extra to get into our room even though it was ready! Also day we left we had to pay extra for our bags on a tour before going to airport since a late departure! The luggage fees and extra room fee made up for a lower priced hotel. Next time I will verify these things I’ve always took for granted in the past. That really added up!!!

Clean, great location, staff is helpful

Muy amable el personal y la habitación estuvo excelente

Staff very friendly and helpful. Location was great. Breakfast was simple but nice.

Nice Hotel, very centrally located. Clean, big rooms. Ok Breakfast. Nice people at the reception. Area ok during daytime.

Equipe muito atenciosa e gentil. Quarto confortável, enxoval muito bom.

Amable atención

I loved the modern boutique style of the hotel, loved the breakfast and Flor is amazing guest ambassador of the hotel. The room comfortable, the location of the hotel is strategic to most historic attractions and Barrio Larrastegui, - worth staying and choosing as your next stay. At night the location is the opposite of the day transit quiet/noisy. A downer is they don't have a storage to hold your suitcases as many hotels but I was refereed to a nearby hotel at a reasonable rate price.

Everything was good. Location was central. Room was updated. Bathroom was updated and clean. Bed was comfortable. Only issue I had was the coffee served at breakfast. It was weak and low quality

Everything perfect, location, staff, Room.

el personal muy amable, las habitaciones limpias, en un lugar estrategico cerca de mucho transporte

Café da Manhã ótimo. Excelente localização. Quarto espaçoso e muito limpo. Atendimento muito educado e prestativo em nos ajudar. Deixo somente como sugestão a manutenção do dispenser de Condicionador.

Me parece un hotel adecuado para una estancia rápida en la que cubre tus necesidades de hospedaje y comodidad, limpio, desayuno bueno. Justo para su valor. Las instalaciones están muy bien mantenidas. Lo único es que afuera está la parada de bus y se llegan indigentes. Pero es cuestión de tener precaución. Tiene tiendas de conveniencia al lado y panaderías, y varias cosas que te sirven para cumplir necesidades básicas… para pasear ya iras a tus tour programados…

Das Zimmer war gut und das Personal sehr freundlich. Am ersten Tag gab es kein Wi-Fi, aber das wurde behoben. Kritisch sehe ich, dass das Personal beim ersten einchecken nicht gewillt war, meinen Rucksack für 4 Stunden zu deponieren.

La habitación tenía un tamaño excelente y muy bien equipada

Great location. Efficient service. Note: there's no coffee machine in the room and the included breakfast starts at 7:00 ( 7:30 on Sundays). As most trips outside Santiago start before 7:00, you'll probably miss it. This is, obviously, not the hotel fault, but it's something to keep in mind if you can't function in the morning unless properly caffeinated.

Limited breakfast, too many room restrictions.