Park Inn by Radisson Puerto Varas

Linda vista , rica comida , personal muy amable

Incrível, cheguei bem mais cedo e cansada. Me permetiram check in antecipado. O quarto mais aconchegante que já me hospedei. Tudo muito gostoso, funcionários gentis. Adorei tudo e com certeza retornarei outras vezes. Café da manhã com diversidade de produtos.

Nice experience for the price but one night the room was too cold for me I think the heating was off.

Worst experience in staying in a hotel, I cant believe how poor the condition is. The noise levels wear unbearable, thin floorboards and walls. I could hear the other guests alarms go off 3 days in a row. When they walked above, it was as if an elephant was walking above. The room which i was given was a floor above the restaurant, however I could hear the shouting and clapping of guests for an event they were hosting which lasted to 10pm. Reception advised that dinner was being seved to 10pm, but when i went to the dining room I was refused to be served because of the event. Reception failed to communicate this and didnt know the event was going on, which meant I had to leave in the heavy rain to search for a restaurant that wasn't busy. The alternative as I was advised was to wait 2.5hrs to after 10pm to see if it was possible to be served post event. On top of this, they dont practice sustainability. I used a soap once to wash my hands, when i entered the room after housekeeping attended, it was thrown away and replaced with a new packet to open. The toilet roll which was also full had been replaced with a new one. The position if the window meant that guests in other rooms had full visibility into the room. Additionally, I had to carry my own 23kg suitcase up a small flight of stairs as they faul to mention that after you go in the lift, the rooms have a small set of stairs. No offer to help provided. Guests next door, shouted early with no regard for others. Appaling.

Muito bom. Perto de tudo. Café da manhã fabuloso. Atendimento dos funcionários muito cordial. Recomendo.

Xx

Hotel is well-located and easy to walk the area. Excellent!

Séjour détente en vacances

We've really enjoyed our stay here. The facility is well maintained, very clean, and comfortable. Staff are very helpful.

séjour détente en couple pour visiter puerto varas et les environs / Volcan Osorneau, randonnées, etc hôtel accessible à pieds, trés bon accueil, petit déjeuner buffet très diversifié, bon conseil. Nous sommes restés trois nuits pour un montant inférieur à une seule nuit à l'Hôtel CASA VERDE à Puerto Natales, et plus confortable!

Muito bom e atendeu as expectativas

El hotel está bastante venido a menos, la propiedad es bonita pero antigua sin mucha remodelación.

Séjour visite région Puerto Montt après la remontée des canaux de Patagonie .

Recomendado

We had no hot water. The hotel room was beautiful, with windows all around. We did expect hot water at a Radisson. The front desk was not helpful and just had me write my complaint in a book. Also, I booked this hotel because of the free airport shuttle, which now costs $25. Very dissatisfied!

Convenient to the center of Puerto Varas. However: We paid for 2 superior rooms - they put us in 1 superior and 1 regular room - a rip-off. I found the old motel smell very strong - it was cold when we checked-in and all the windows were closed. With the windows open the smell was less. The carpets were very thin - which felt cheap. The floor hadn't been levelled before the carpet was laid and there were some big dips in the floor. The heating had a will of its own - it could be cold and it wouldn't come on and on a mild morning it did come on. Breakfast was included and was average. Parking on the site was tight but we could usually get a space.

O quarto parecia um quarto reserva para funcionário. Moveis quebrados e velhos. Horrível e jamais ficaria ali novamente. Caro para o ofertado. Além disso fui cobrado duas vezes. Paguei com um cartão de crédito e até hoje não fui reembolsado

Very good hotel and very close to the center. They also provided lunch boxes when we missed breakfast due to out early flight. Some areas at the hotel are only accessible by stairs but we managed.

Good hotel for a 2 day stopover in Puerto Varas. Comfortable bed and decent linens. Room was a bit on the small side and got hot with the afternoon sun. Breakfast buffet was very good. Staff polite and friendly. Would recommend.

Buen servicio, tranquilo, limpio y con un bello entorno