Holiday Inn CHENGDU ORIENTAL PLAZA, an IHG Hotel

Great location, friendly staff, breakfast lots of choice and delicious.

Great location and comfortable hotel

The rooms were extremely warm, and the thermostat didn't work

We were happy with our stay overall. The room looks a bit outdated, but it’s well maintained and clean. Comparing to other Chinese local chain hotels, the quality of the room and service is much better, especially the breakfast, it had many varieties for both Chinese and Western styles, very good breakfast! The location is great, just right by the subway entrance. The 3 stars for the service is for the front desk staffs. They didn’t seem being well trained, looked cold and were not forthcoming, should have some smiles on the face at least.

Close to subway station

Great location and good staff

The hotel has good location but the room is old and small.

地点方便，在太古里，吃饭購物都便利

I recently stayed at the Holiday Inn Chengdu and had a pleasant experience overall. The hotel is comfortable, affordable, clean, and quiet, making it an excellent choice for both business and leisure travelers. One of the standout features of this hotel is its strategic location. Situated right in the city center, it's conveniently close to numerous food and drink shops, offering a wide variety of dining options within walking distance. This made it incredibly easy to explore the local cuisine and enjoy the vibrant atmosphere of Chengdu. The rooms are well-maintained and provide a restful environment after a long day of sightseeing or work. Despite being centrally located, the hotel manages to maintain a peaceful ambiance, ensuring a good night's sleep. However, there was a minor inconvenience during our stay. Upon arrival, no staff member came to assist with our luggage. While this did not significantly impact our overall experience, it was a small letdown in terms of service. In summary, Holiday Inn Chengdu offers a comfortable and clean stay at an affordable price, with an unbeatable location in the heart of the city. Just be prepared to handle your own luggage upon arrival.

酒店门口就是地铁，太方便了

Good location to explore the city.

the hotel is dated. not worth the money.

A nice hotel in the city centre. Next to metro station.

It was good.

The environment is very clean and the facilities are quite basic. The front desk service was so so. No one was there to help us with luggages. Not very welcoming. They seemed to be new and on guard all the time. They had to read out the rules before you enter. It feels a little turn off as a guest. It could have been communicated in a softer way instead of being a safety guard. However, they gave me a free upgrade to executive floor and free two drink tickets. And the house keeping service and delivery service was top notch- very efficient. The location is convenient- close to the centre and right next to subway exit.

Tres bon accueil, personnel aimable, bons services

酒店最好之處是位置，在東大門站出口30步，距離春熙路只有一個站，傍邊有便利店和瑞幸咖啡，後街也有很多食店，但以連早餐人民幣870價錢一晚正價比低，應有更多其他選擇。 大堂員工不錯, 中午12点提早了到達也可給我房間，餐廳員工除了一位細小身形的穿套裝制服，入座時會說早晨，其他員工也是沒表情，向他道謝也是沒有反應，可能是全間酒店該最差的員工，從不主動收拾桌上完用的餐碟，經過也像看不到，我不知這是否國內文化，餐廳味道食物一般，選擇也算ok。 房間如圖比較老舊，但整潔度十足，住22樓水壓較細，房間燈光太暗不合女士化妝使用， 入住是11月氣溫是12至17度，只有中央暖氣，只可關或下調至19度暖氣，但仍然很熱，幸好可向酒店借吹風機，未至於不能入睡。

初めての中国でしたが、便利で清潔なこちらのホテルでとてもいい滞在ができました。近くのおいしい食堂を教えていただいたり、タクシーを予約していただいたり、コンシェルジュの方々にもお世話になりました。

The location is great. A metro station entrance is just 10 meters from the entrance. Its breakfast is also great. However, the price is bit expensive compared other 4 star or 5 stat hotels operated by a Chinese company.

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