HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel

Hotel facility is slightly old but clean and comfortable, a quiet spacious oasis. When I stayed there in Feb. 2025, their price was a good deal. I highly recommend if you are looking for a comfortable, quiet, convenient place to stay. If you are looking for hustle and bustle, this hotel is a little far from the Bund.

家族3人で宿泊しました。部屋が広く、ベッドが質が高くとても良かった。浴室も広く、バスタブも快適です。朝食も品数が多く、美味しかったです。また、上海へ行く際には利用したいです。

I travel and stayed in a King room by myself - the room is HUGE with lots of space to walk around or lay my luggages in the floor. The bed was very comfortable.

Everything was as would be expected in a quality hotel. I enjoyed my stay.

Très belle surprise que cet hôtel. Chambre spacieuse, élégamment décorées. Je reviendrai lors de mon prochain séjour.

Excellent location, multi choice breakfast, nice enviornment

One of the worst stay in my hotel experience. Hotel and amenities are fine and nice but hotel refused to turn on AC while the rooms are scorching hot, humid and stuffy. I get it, its april and still cool outdoor but indoor is a separate story. I was waking up covered in sweat, drenched and yet they still refuse to turn on the AC. Their reasoning is that they would have tovturn on the central AC and would be the entire floor, not just my room, which doesnt make sense to me. Other guests can choose to turn off if it is cold. Would not choose this hotel again as there are plenty quality hotels available in shanghai

Very good location, staff and clean rooms.

everything met or exceeded expectations but Abby at the front desk was simply supe.b

Modernt och lyxigt

廁所有發霉

Very convenient location, like their breakfast. The option for dinner could be improved.

交通便利、ホテル周囲が静かところで有り、しかし夜酒を飲むBarが多いから、毎日朝2時頃酒を酔っ払客が廊下で、部屋に大き声でお喋りするが耐えられない。

和家人在復活節期間到上海旅遊，首三天就住在這間酒店。 因為工作太繁忙的關係，竟然約訂了日子也不知道，幸好店家也很幫忙處理，也酌情豁免了罰金。 酒店坐落於行山路地鐵站旁，走3分鐘就到， 10分方便。周遭都是比較寧靜的街道，有很多外國餐廳。不過附近也有一間社區飯堂，喜歡道地食品的可以過去試試，又便宜又好吃！ 房間十分寬闊，當然有一點歲月的痕跡，但是保養還算不錯。酒店沒有什麼兒童設施，但有一個十分不錯的恆溫泳池和健身室，我們悠閒地在那兒渡過了一個上午❤️ 往外灘也不算太遠，搭地鐵的話半小時到達人民廣場，再慢慢走過去。 這間酒店我高度推薦，如果唯一要挑剔的話就是電視的畫面有點問題，可是去旅遊的話，應該多往外走走，而不是待在房間看電視呢！

Wonderful hotel. Excellent location, across from the subway, and incredibly helpful staff!

The hotel is relatively new with very good location

总体感觉很好，私密性强，安静，房间宽敞，大堂有很多会客的地方，适合商务。

Well designed architecture and rooms. But the front desk staff were not earnest about the prices needed for the paid room upgrade.

Good hotel, will come back again

there was mold in the sink, no swimming caps provided and wasn’t let into the pool. most staff doesn’t understand english