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Mercure Hangzhou West Lake

Hotel
No. 6 bagi Hotel Kegemaran Teratas di Zhejiang
8.6
/10
Sangat Baik
57 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Meiling
10.0
/ 10
This place is amazing,the staff is super nice ,Any question you have ,they are there for you .Everyone is smiling ,the security guy helped us with 2 big suitcases .The free breakfast is quite decent ,they have some crossaint ,fresh fruits ,mainly Chinese breakfast and Brunchies ,but they are delicious ,they have coffee ,expresso and so on . No place we stayed have washer and dryer ,but they do.It made is so much easier for us ,there are lots of mountains near west lake ,we washed our cloth daily. As far as location ,they are like 20 mins to 30 mins walk from west lake ,but you can always take a taxi .Near there are plenty of local stores ,around the corner there is a farmers market and there is a great bakery store nearby . We enjoyed our staying ,we'll be back .
Lihat terjemahan
Verified traveler
10.0
/ 10
Incredible! Luxurious and incredible location but the most important thing is that the staff are incredibly courteous and helpful! I have OCD about germs and this place was immaculate and clean and beautiful. Would 100/10 stay here again!
Lihat terjemahan
Verified traveler
10.0
/ 10
We had a 2 nights stay and received very good services at the reception, breakfast. The location is good, u have foods around and in short distance to west lake. Price wise is reasonable in low season.
Lihat terjemahan
Di Kawasan
Lihat Peta
No 3 Zhonghe North Road, Xiacheng District, Xiacheng Qu, Hangzhou, Zhejiang, China, 310006

Kemudahan Utama

Lihat Lebih
Restoran
Meja Depan 24 jam
Lif
Mercure Hangzhou West Lake terletak di kawasan / bandar Daerah Xiacheng. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Mercure Hangzhou West Lake

No 3 Zhonghe North Road, Xiacheng District, Xiacheng Qu, Hangzhou, Zhejiang, China, 310006
Temui Lebih Banyak Tempat
Lain-lain Mercure Hangzhou West Lake
Lain-lain 2 Mercure Hangzhou West Lake

Ketahui Lebih Lanjut Mengenai Mercure Hangzhou West Lake

Lokasi


Mercure Hangzhou West Lake terletak di kawasan / bandar Daerah Xiacheng.

Tentang Mercure Hangzhou West Lake

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari Mercure Hangzhou West Lake eksklusif untuk anda.

Mercure Hangzhou West Lake adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

Dengan semua kemudahan yang ditawarkan, Mercure Hangzhou West Lake adalah tempat yang sesuai untuk menginap.

Semua kemudahan dari Mercure Hangzhou West Lake

Lain-lain Mercure Hangzhou West Lake
Lain-lain

Kemudahan Umum

  • OTHER
  • Restoran
  • Kawasan bebas rokok
  • Peti keselamatan
  • Kedai kopi
  • Kopi/teh di lobi
  • Lif

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Lawatan
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Umum

  • Parkir
  • Parkir (surcaj)
  • Teres

Makanan dan Minuman

  • Bar
  • Sarapan

Kemudahan Perniagaan

  • Bilik mesyuarat
  • Pusat perniagaan

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di Mercure Hangzhou West Lake

Nota Penting
  • Fi untuk sarapan bufet: kira-kira CNY 69 hingga 69 untuk dewasa dan CNY 0 hingga 69 untuk kanak-kanak
  • Bayaran letak kenderaan sendiri: CNY 10 sehari (keistimewaan masuk/keluar)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Hartanah ini menegaskan bahawa amalan pembersihan dan penyahjangkitan dilakukan mengikut garis panduan ALLSAFE (Accor Hotels)

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Hotel only accepts guests with minimum age of 18

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 12:00
Daftar keluar:
Sebelum 12:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Restoran, Meja Depan 24 jam, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 12:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Mercure Hangzhou West Lake
292
Bilangan tingkat di Mercure Hangzhou West Lake
17
Fasilitas lain di Mercure Hangzhou West Lake
OTHER, Kawasan bebas rokok, Peti keselamatan, Kedai kopi, Kopi/teh di lobi

Soalan lazim tentang Mercure Hangzhou West Lake

Apa facilities yang tersedia di Mercure Hangzhou West Lake?
Berikut facilities yang ada di Mercure Hangzhou West Lake seperti Restoran, Meja Depan 24 jam, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Mercure Hangzhou West Lake?
Masa check-in di Mercure Hangzhou West Lake bermula dari Dari 12:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Mercure Hangzhou West Lake menyediakan sarapan pagi?
Ya, Mercure Hangzhou West Lake menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Mercure Hangzhou West Lake?
Mercure Hangzhou West Lake ialah hotel bertaraf 3.5-bintang.
Berapakah bilangan tingkat di Mercure Hangzhou West Lake?
Mercure Hangzhou West Lake mempunyai 17 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Mercure Hangzhou West Lake

Penilaian & Ulasan Keseluruhan Mercure Hangzhou West Lake

Traveloka (8)
Sumber lain (49)
8.6
Sangat Baik
Daripada 49 ulasan
Kebersihan

9.0

Keselesaan Bilik

8.8

Perkhidmatan dan Kemudahan

8.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Mercure Hangzhou West Lake

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
yasin
6.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

Its a bery basic budget hotel, location and breakfast just Ok. Wished i had paid a bit.more and booked somehwere better.
John
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Everything was as I expected, clean and neat with helpful staff.
HIROSHI
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

The room space is not enough.especially clothes strorage space.
Markus
10.0
/10
Diulas 37 minggu yang lalu

Expedia Group verified review

Sehr gute Unterstützung !
Meiling
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 38 minggu yang lalu

Expedia Group verified review

This place is amazing,the staff is super nice ,Any question you have ,they are there for you .Everyone is smiling ,the security guy helped us with 2 big suitcases .The free breakfast is quite decent ,they have some crossaint ,fresh fruits ,mainly Chinese breakfast and Brunchies ,but they are delicious ,they have coffee ,expresso and so on . No place we stayed have washer and dryer ,but they do.It made is so much easier for us ,there are lots of mountains near west lake ,we washed our cloth daily. As far as location ,they are like 20 mins to 30 mins walk from west lake ,but you can always take a taxi .Near there are plenty of local stores ,around the corner there is a farmers market and there is a great bakery store nearby . We enjoyed our staying ,we'll be back .
Read More
Verified traveler
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 310 minggu yang lalu

Expedia Group verified review

Incredible! Luxurious and incredible location but the most important thing is that the staff are incredibly courteous and helpful! I have OCD about germs and this place was immaculate and clean and beautiful. Would 100/10 stay here again!
Yosuke
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 311 minggu yang lalu

Expedia Group verified review

清潔でアクセスもよく文句なしです。 ホテル内をロボットが動いていて、ルームサービス品を運んでくれる。
Verified traveler
6.0
/10
Diulas 311 minggu yang lalu

Hotels.com verified review

近代的なホテルなのですが、ちょくちょく完成度が低い感じがします。値段の方も高くないのである意味つり合ってるのかなとも。ただ仏系のホテルで英語があまり通用しないのはちょっと驚き。
Verified traveler
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 312 minggu yang lalu

Hotels.com verified review

We had a 2 nights stay and received very good services at the reception, breakfast. The location is good, u have foods around and in short distance to west lake. Price wise is reasonable in low season.
Verified traveler
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 314 minggu yang lalu

Expedia Group verified review

Room was very good, new. Bed iscomfortable, I can give 10/10. But we cannot adjust the AC from heater in the room. Even though it is winter , but the day we stayed here was hot, we had to open the window (and sweat) which was very noisy outside cause the hotel is closed to the main road. We stayed in the non-smoking floor but still have cigarette smell come out from the bathroom which was very annoying. Need around 15-20 mins walk from hotel to the nearest metro station so be prepared (don't believe what written in the hotel website, it's further).
Read More
Oh
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 315 minggu yang lalu

Hotels.com verified review

This hotel is around 20 minutes walking distance to Xihu, overall stay is comfortable.
Junior
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 317 minggu yang lalu

Expedia Group verified review

Nice, worth the price for stay. Clean as well. Eecommended
Eun Gyeong
10.0
/10
Diulas 317 minggu yang lalu

Hotels.com verified review

정말 만족하고 갑니다!!! 바이두 지도에는 이 호텔이름이 표시되지 않아 첨엔 불안했는데 가보니 딱 그자리에 있었어요!! (Citigo호텔 옆) 우선 직원들이 너무너무 친절하고 좋았어요 들어가자마자 체크인 편하게하라는듯 짐 옆에다 놔주셨구요 나갈때도 계단아래까지 캐리어 들어주셨어요 직원들다 웃음이 장착되어있는 정말 최고의 호텔이었어요 방도 깨끗하고 좋았는데 수건에서 머리카락이 살짝 나온게 좀 그랬어요...ㅠㅠ 그래도 매일매일 깨끗이 청소해주셨어요 조식먹으러 나갔다와보니 청소가 돼있더라구요 안에 사람이없으면 들어와서 청소하고가는거같아요 다음날은 조식안먹고 늦게 일어났더니 청소하러 안들어오셨거든요 관광지 서호랑은 걸어서 10분~15분 정도에요 위치도 나쁘지 않았어요 전반적으로 서비스가 너무 좋아서 정말 만족입니다!!!^^
Read More
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 319 minggu yang lalu

Expedia Group verified review

The front desk very helpful and polite and very sweet The room is very clean. I will tell my friends to stay in this hotel for sure the breakfast so good and very good price
Verified traveler
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 320 minggu yang lalu

Expedia Group verified review

Great central location, clean tidy rooms. Definitely recommend
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 321 minggu yang lalu

Expedia Group verified review

Trendy hotel but unfortunately I booked an executive room believing they are club rooms. On Arrival they said you have club room... But we have no club so you have a view. False advertising in my opinion, as paid extra for exec room as bfast is normally included. Ended up having to pay for breakfast. Had to find someone that speaks English and had to change rooms as non smoking rooms smelled like smoke in the bathrooms. Smart hotel but the tv casting/wifi doesn't work and when we asked they couldn't understand. Plus side is free self service laundry and robots wondering around delivering things was cool!
Read More
CK
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 322 minggu yang lalu

Expedia Group verified review

Even though this is a 4 stars hotel, but the amenities were refilled everyday. The housekeeping was good. Staff were friendly. The hotel location was convenient to restaurants and attractions around West Lake. The most impressive of this hotel was the robot. They adopted robot to provide basic services like food delivery from lobby to my room. I don’t need to go down and grab my delivery.
Read More
BeomSang
10.0
/10
Diulas 326 minggu yang lalu

Hotels.com verified review

시가지에서 가까우면서도 한적한 곳이라 좋았습니다. 숙소도 깨끗했고 직원들도 친절해서 편한 여행이 됐습니다. 특히 Sera 직원이 친절히 대해줘서 기분 좋은 여행이었습니다. 단 냉장고가 현지 온도(그렇게 시원하지 않음)라서 아쉬웠습니다. We enjoyed our trip thanks to Sera staff.
Wayne
10.0
/10
Diulas 330 minggu yang lalu

Hotels.com verified review

From the minute we arrived until the time we left , the staff were amazing the boys at breakfast were incredibly helpful the reception were Amazing
Sau Hing
8.0
/10
Diulas 341 minggu yang lalu

Hotels.com verified review

Staff are willing to help.
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Mercure Hangzhou West Lake

Penafian

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Penilaian & Ulasan Keseluruhan Mercure Hangzhou West Lake

Traveloka (8)
Sumber lain (49)
8.6
Sangat Baik
Daripada 49 ulasan
Kebersihan

9.0

Keselesaan Bilik

8.8

Perkhidmatan dan Kemudahan

8.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Mercure Hangzhou West Lake

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
yasin
6.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

Its a bery basic budget hotel, location and breakfast just Ok. Wished i had paid a bit.more and booked somehwere better.
John
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Everything was as I expected, clean and neat with helpful staff.
HIROSHI
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

The room space is not enough.especially clothes strorage space.
Markus
10.0
/10
Diulas 37 minggu yang lalu

Expedia Group verified review

Sehr gute Unterstützung !
Meiling
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 38 minggu yang lalu

Expedia Group verified review

This place is amazing,the staff is super nice ,Any question you have ,they are there for you .Everyone is smiling ,the security guy helped us with 2 big suitcases .The free breakfast is quite decent ,they have some crossaint ,fresh fruits ,mainly Chinese breakfast and Brunchies ,but they are delicious ,they have coffee ,expresso and so on . No place we stayed have washer and dryer ,but they do.It made is so much easier for us ,there are lots of mountains near west lake ,we washed our cloth daily. As far as location ,they are like 20 mins to 30 mins walk from west lake ,but you can always take a taxi .Near there are plenty of local stores ,around the corner there is a farmers market and there is a great bakery store nearby . We enjoyed our staying ,we'll be back .
Read More
Verified traveler
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 310 minggu yang lalu

Expedia Group verified review

Incredible! Luxurious and incredible location but the most important thing is that the staff are incredibly courteous and helpful! I have OCD about germs and this place was immaculate and clean and beautiful. Would 100/10 stay here again!
Yosuke
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 311 minggu yang lalu

Expedia Group verified review

清潔でアクセスもよく文句なしです。 ホテル内をロボットが動いていて、ルームサービス品を運んでくれる。
Verified traveler
6.0
/10
Diulas 311 minggu yang lalu

Hotels.com verified review

近代的なホテルなのですが、ちょくちょく完成度が低い感じがします。値段の方も高くないのである意味つり合ってるのかなとも。ただ仏系のホテルで英語があまり通用しないのはちょっと驚き。
Verified traveler
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 312 minggu yang lalu

Hotels.com verified review

We had a 2 nights stay and received very good services at the reception, breakfast. The location is good, u have foods around and in short distance to west lake. Price wise is reasonable in low season.
Verified traveler
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 314 minggu yang lalu

Expedia Group verified review

Room was very good, new. Bed iscomfortable, I can give 10/10. But we cannot adjust the AC from heater in the room. Even though it is winter , but the day we stayed here was hot, we had to open the window (and sweat) which was very noisy outside cause the hotel is closed to the main road. We stayed in the non-smoking floor but still have cigarette smell come out from the bathroom which was very annoying. Need around 15-20 mins walk from hotel to the nearest metro station so be prepared (don't believe what written in the hotel website, it's further).
Read More
Oh
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 315 minggu yang lalu

Hotels.com verified review

This hotel is around 20 minutes walking distance to Xihu, overall stay is comfortable.
Junior
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 317 minggu yang lalu

Expedia Group verified review

Nice, worth the price for stay. Clean as well. Eecommended
Eun Gyeong
10.0
/10
Diulas 317 minggu yang lalu

Hotels.com verified review

정말 만족하고 갑니다!!! 바이두 지도에는 이 호텔이름이 표시되지 않아 첨엔 불안했는데 가보니 딱 그자리에 있었어요!! (Citigo호텔 옆) 우선 직원들이 너무너무 친절하고 좋았어요 들어가자마자 체크인 편하게하라는듯 짐 옆에다 놔주셨구요 나갈때도 계단아래까지 캐리어 들어주셨어요 직원들다 웃음이 장착되어있는 정말 최고의 호텔이었어요 방도 깨끗하고 좋았는데 수건에서 머리카락이 살짝 나온게 좀 그랬어요...ㅠㅠ 그래도 매일매일 깨끗이 청소해주셨어요 조식먹으러 나갔다와보니 청소가 돼있더라구요 안에 사람이없으면 들어와서 청소하고가는거같아요 다음날은 조식안먹고 늦게 일어났더니 청소하러 안들어오셨거든요 관광지 서호랑은 걸어서 10분~15분 정도에요 위치도 나쁘지 않았어요 전반적으로 서비스가 너무 좋아서 정말 만족입니다!!!^^
Read More
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 319 minggu yang lalu

Expedia Group verified review

The front desk very helpful and polite and very sweet The room is very clean. I will tell my friends to stay in this hotel for sure the breakfast so good and very good price
Verified traveler
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 320 minggu yang lalu

Expedia Group verified review

Great central location, clean tidy rooms. Definitely recommend
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 321 minggu yang lalu

Expedia Group verified review

Trendy hotel but unfortunately I booked an executive room believing they are club rooms. On Arrival they said you have club room... But we have no club so you have a view. False advertising in my opinion, as paid extra for exec room as bfast is normally included. Ended up having to pay for breakfast. Had to find someone that speaks English and had to change rooms as non smoking rooms smelled like smoke in the bathrooms. Smart hotel but the tv casting/wifi doesn't work and when we asked they couldn't understand. Plus side is free self service laundry and robots wondering around delivering things was cool!
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CK
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Rekreasi
10.0
/10
Diulas 322 minggu yang lalu

Expedia Group verified review

Even though this is a 4 stars hotel, but the amenities were refilled everyday. The housekeeping was good. Staff were friendly. The hotel location was convenient to restaurants and attractions around West Lake. The most impressive of this hotel was the robot. They adopted robot to provide basic services like food delivery from lobby to my room. I don’t need to go down and grab my delivery.
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BeomSang
10.0
/10
Diulas 326 minggu yang lalu

Hotels.com verified review

시가지에서 가까우면서도 한적한 곳이라 좋았습니다. 숙소도 깨끗했고 직원들도 친절해서 편한 여행이 됐습니다. 특히 Sera 직원이 친절히 대해줘서 기분 좋은 여행이었습니다. 단 냉장고가 현지 온도(그렇게 시원하지 않음)라서 아쉬웠습니다. We enjoyed our trip thanks to Sera staff.
Wayne
10.0
/10
Diulas 330 minggu yang lalu

Hotels.com verified review

From the minute we arrived until the time we left , the staff were amazing the boys at breakfast were incredibly helpful the reception were Amazing
Sau Hing
8.0
/10
Diulas 341 minggu yang lalu

Hotels.com verified review

Staff are willing to help.
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