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- Resort di Raffles Hainan
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Raffles Hainan
Resort
8.8
/10
Sangat Baik
21 ulasan
Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka
Yu-er
10.0
/ 10
This is my second time here. Great breakfast buffet! So many options, my family enjoyed a lot.
Hotel is a bit old… I need to push super hard to close my room door. I booked a private pool room but the pool doesn’t look clean…
Overall the experience was good because of the breakfast but prob wont come back again unless they renovate or have new activities going around.
Lihat terjemahan
Verified traveler
10.0
/ 10
Beautiful property, use of water- pools, fountains, overflows- particularly well presented and contributes to an atmosphere of calm. Numerous small sculptures representing all the birds on the island are a particular delight, too. Lagoon pool is gorgeous- shaded, winding and calm in areas even when children and families are playing in other areas. The spa is particularly tranquil and the services are designed to promote calm and wellness. What makes this hotel different from the other 5 star properties on the island, however, is the staff. Their willingness to please and their determination to provide excellent service is without doubt the best I have seen in China. Raymond, BeiBei, Walt, Jane, Chef Eric ... so many names that could be mentioned, including the new GM, Gerry, who is determined to make this property truly outstanding. We have stayed in countless properties throughout China, including Hainan Island- this is the best so far. Not everything is perfect yet- but the potential and determination are there. It is one of the few hotels in China to which we will return. This hotel understand what 5 stars should mean.
Lihat terjemahan
Jessica
10.0
/ 10
One of the best places I’ve ever stayed! Raffles is great! Expedia on the other hand is not. I had a horrible experience with them on the rest of my travels. Be sure when after you book call the hotel, verify the address and information. My experience with the other hotels that I booked was that the address was 3 hours on the other side of town and their phone number didn’t work! But as far as Raffles, it was the only thing they got right. However I recommend going straight to the Raffles website and booking it through them. ✌
Lihat terjemahan
Di Kawasan
Lihat Peta
Clearwater Bay Avenue,, Yingzhou Town, Lingshui, Lingshui Lizu Zizhixian, Hainan, China, 572427
Kemudahan Utama
Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
Lif
Lihat Lebih
Available Room Types in Raffles Hainan
Dapatkan carian lebih pantas dengan menggunakan tapisan
Paparan Harga
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!
Faham
Persekitaran Raffles Hainan
Clearwater Bay Avenue,, Yingzhou Town, Lingshui, Lingshui Lizu Zizhixian, Hainan, China, 572427
Temui Lebih Banyak Tempat
Ketahui Lebih Lanjut Mengenai Raffles Hainan
Nota: resort sebelumnya dinamakan Raffles Hainan Hotel
Lokasi
Raffles Hainan terletak di kawasan / bandar Kaunti Autonomi Lingshui Li.
Tentang Raffles Hainan
Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.
Pusat kecergasan resort ini adalah yang wajib dicuba semasa penginapan anda di sini.
Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.
Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.
Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Nikmati hidangan kegemaran anda dengan makanan istimewa dari Raffles Hainan eksklusif untuk anda.
Raffles Hainan adalah resort yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu resort ini.
Nikmati layanan mewah dan pengalaman yang tiada tandingannya dengan menginap di Raffles Hainan.
Semua kemudahan dari Raffles Hainan
Lain-lain
Aktiviti
- Tab panas
- Kolam renang terbuka
- Bar di tepi kolam renang
- Taman
- Tuala pantai
- Payung pantai
- Spa
- Sauna
- Bilik wap
- Kabana pantai
- Gelongsor air
- Kerusi berjemur pantai
- Kerusi berjemur kolam renang
Perkhidmatan Hotel
- Lawatan
- Kakitangan berbilang bahasa
- Perkhidmatan dobi
- Suratkhabar di lobi
- Perkhidmatan perkahwinan
- Penyimpanan bagasi
- Daftar keluar ekspres
- Penjaga pintu
- Penyambut tetamu 24 jam
- Pekerja rencam
Makanan dan Minuman
- Bar
- Bar tepi kolam renang
- Bar pantai
- Sarapan
- Bar snek
Umum
- Parkir
- Dewan besar
- Dewan sambutan
- Kawasan merokok
- Teres
Kemudahan Umum
- OTHER
- Lif
- Kopi/teh di lobi
- Restoran
- Peti keselamatan
Kemudahan Perniagaan
- Pusat persidangan
- Pusat perniagaan
- Bilik persidangan
- Bilik mesyuarat
- Bilik persidangan
Kemudahan Berhampiran
- Salun rambut
- ATM/Perbankan
- Kedai cenderamata
- Kedai runcit
Sukan & Rekreasi
- Gelanggang tenis terbuka
- Bilik permainan
- Kecergasan
- Biliard
Pengangkutan
- Pengangkutan dari lapangan terbang
- Akses ke stesen kereta api (surcaj)
- Perkhidmatan limo atau kereta bandar
Mesra Keluarga
- Penjagaan kanak-kanak & bayi (surcaj)
- Kolam renang kanak-kanak
Kemudahan Internet
- Internet LAN
Kemudahan OKU
- Parkir mudah diakses OKU
Polisi Penginapan & Maklumat Umum di Raffles Hainan
Nota Penting
- Fi untuk sarapan bufet: kira-kira CNY 239 untuk dewasa dan CNY 109 untuk kanak-kanak
- Bayaran pengangkutan ulang-alik lapangan terbang: CNY 600 setiap kenderaan (sehala)
- Bayaran katil lipat simpan: CNY 625.0 semalam
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:
- Deposit: CNY 1000 semalam
Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.
- Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
- Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
- Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
- Hartanah ini menerima kad kredit; wang tunai tidak diterima
- Hartanah ini menggunakan tenaga sistem kitar semula air
- Ciri-ciri keselamatan di hartanah ini termasuk pemadam api dan pengesan asap
- Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
- Hartanah ini menegaskan bahawa amalan pembersihan dan penyahjangkitan dilakukan mengikut garis panduan ALLSAFE (Accor Hotels)
Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang dan stesen kereta api (surcaj boleh dikenakan). Untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 24 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan. Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah.
Hotel only accepts guests with minimum age of 18
Masa Daftar Masuk/Daftar Keluar
Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00
Polisi hotel belum tersedia.
Maklumat Umum
Kemudahan Popular | Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, Lif |
Masa Daftar Masuk / Daftar Keluar | Dari 15:00 - hingga 12:00 |
Ketersediaan Sarapan | Ya, hotel mempunyai bilik yang menyediakan sarapan pagi |
Bilik tersedia di Raffles Hainan | 321 |
Bilangan tingkat di Raffles Hainan | 11 |
Fasilitas lain di Raffles Hainan | Tab panas, Kolam renang terbuka, Bar di tepi kolam renang, Taman, Tuala pantai |
Soalan lazim tentang Raffles Hainan
Apa facilities yang tersedia di Raffles Hainan?
Berikut facilities yang ada di Raffles Hainan seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Raffles Hainan?
Masa check-in di Raffles Hainan bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Raffles Hainan menyediakan sarapan pagi?
Ya, Raffles Hainan menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Raffles Hainan?
Raffles Hainan ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Raffles Hainan?
Raffles Hainan mempunyai 11 tingkat.
Lihat Semua
Lebih Banyak Ulasan Daripada Tetamu Lain di Raffles Hainan
Penilaian & Ulasan Keseluruhan Raffles Hainan
Sumber lain (21)
8.8
Sangat Baik
Daripada 21 ulasan
Kebersihan
9.0
Keselesaan Bilik
9.4
Lokasi
10.0
Perkhidmatan dan Kemudahan
8.6
Isih mengikut
Paling Relevan
Pilihan
Lihat Semua
Ulasan Pelancong Raffles Hainan
Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Bielka
Rakan dan Keluarga
6.0
/10
Diulas 28 minggu yang lalu
Hotels.com verified review
Cada vez que voy a la cadena de hoteles Raffles la atención es exquisita lamentablemente en este hotel nadie hablaba inglés las pocas personas que lo hablaban no se les entendía no había comida internacional solamente había comida asiática.
Yu-er
Rekreasi Percutian Keluarga
10.0
/10
Diulas 54 minggu yang lalu
Expedia Group verified review
This is my second time here. Great breakfast buffet! So many options, my family enjoyed a lot.
Hotel is a bit old… I need to push super hard to close my room door. I booked a private pool room but the pool doesn’t look clean…
Overall the experience was good because of the breakfast but prob wont come back again unless they renovate or have new activities going around.
Read More
Verified traveler
Rekreasi dengan Pasangan
10.0
/10
Diulas 229 minggu yang lalu
Expedia Group verified review
Beautiful property, use of water- pools, fountains, overflows- particularly well presented and contributes to an atmosphere of calm. Numerous small sculptures representing all the birds on the island are a particular delight, too. Lagoon pool is gorgeous- shaded, winding and calm in areas even when children and families are playing in other areas. The spa is particularly tranquil and the services are designed to promote calm and wellness. What makes this hotel different from the other 5 star properties on the island, however, is the staff. Their willingness to please and their determination to provide excellent service is without doubt the best I have seen in China. Raymond, BeiBei, Walt, Jane, Chef Eric ... so many names that could be mentioned, including the new GM, Gerry, who is determined to make this property truly outstanding. We have stayed in countless properties throughout China, including Hainan Island- this is the best so far. Not everything is perfect yet- but the potential and determination are there. It is one of the few hotels in China to which we will return. This hotel understand what 5 stars should mean.
Read More
MARCOS
8.0
/10
Diulas 255 minggu yang lalu
Hotels.com verified review
It is not what I expected from Raffles...
Verified traveler
Perjalanan Perniagaan dengan Pasangan
2.0
/10
Diulas 321 minggu yang lalu
Expedia Group verified review
I stayed at Hainan Island. On the night of the 26th, the day before, I asked the staff in the lobby. Does the hotel have a currency exchange service? One girl told me that without this service, I can go to a nearby bank. So I went to the bank twice the next day and waited for an hour. But the bank asked me why I didn't redeem it at the hotel? The hotel you live in has always cooperated with our bank and can exchange currency directly. I was very surprised. I don't understand why the female staff told me that I didn't exchange the service. It was because of this that our trip was completely paralyzed. We were all very angry because we spent a lot of time at the bank. I didn't even think that such a high-class hotel could not even meet such a low service requirement. When I left the hotel, I asked another staff member if I could exchange money. Like the bank, she was sure that the hotel had this service.
Read More
Toby
10.0
/10
Diulas 322 minggu yang lalu
Hotels.com verified review
員工服務細心就到,餐廳食物有質素,有機會會再度入住
Jessica
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 327 minggu yang lalu
Expedia Group verified review
One of the best places I’ve ever stayed! Raffles is great! Expedia on the other hand is not. I had a horrible experience with them on the rest of my travels. Be sure when after you book call the hotel, verify the address and information. My experience with the other hotels that I booked was that the address was 3 hours on the other side of town and their phone number didn’t work! But as far as Raffles, it was the only thing they got right. However I recommend going straight to the Raffles website and booking it through them. ✌
Read More
YUNXI
10.0
/10
Diulas 352 minggu yang lalu
Hotels.com verified review
陵水雅居乐来福士酒店，发挥了来福士一贯的完美体验，入住非常的棒，下次来海南一定还会来来福士！
jiandong
10.0
/10
Diulas 434 minggu yang lalu
Hotels.com verified review
酒店设置非常好，服务很棒，就是位置比较偏，去海棠湾和亚龙湾都需要30分钟以上的车程
Fritha
8.0
/10
Diulas 490 minggu yang lalu
Hotels.com verified review
Clearwater Bay is about 60 minutes north of Sanya airport. We took the free shuttle there (take free airport shuttle bus to temporary car park, then jump on Raffles shuttle for 2 hours) ...and returned to the airport by private car from RMB600 (50 mins).
Would recommend the Italian restaurant and the one downstairs from it at the resort.
Very pricey meals - especially as it's pretty much the only place on the block up and running. Much development happening in the bay. But this doesn't impact on the resort.
The spa is mighty fine and the staff are super friendly. We stayed during the low season and not only got a great upgrade but a very late checkout to match our evening flight.
Highly recommend the premium ocean view rooms looking over the beach front.
Watch out for the beach umbrellas, they do not filter the sun rays even if you are shaded.
This was the second visit to this hotel. May book again for next year as service and delivery were consistently high for most aspects.
English is not fluent for most staff. But it is functional and they seemed to be trained in the basics and take pride in their work.
Read More
Veronica
8.0
/10
Diulas 515 minggu yang lalu
Hotels.com verified review
A estrutura e comodidades do hotel correspondem a um hotel 5 estrelas, porém achei que o serviço poderia ser melhor. Muitos funcionários não falam ou entendem inglês, no momento do check in nem a recepcionista nem o gerente souberam me passar informações sobre a comemoração do Ano Novo nos restaurantes e bar do próprio hotel. Me disseram que iriam verificar e que me ligariam em 5 minutos, porém nunca recebi a ligação.
Pudemos fazer o late check out (às 14h) sem nenhum custo. A area da piscina é muito boa, na praia há infraestrutura do hotel. O hotel fica bem afastado da cidade, não há opções do que fazer fora do hotel na região.
Read More
Verified traveler
2.0
/10
Diulas 519 minggu yang lalu
Hotels.com verified review
Hotel's in-room book recommended few tourist places but I asked hotel's staff how could I get there, they said very far, 80/90km away to Luihuitou, Famous Kuan Yin temple, Tianyahaijiao etc all too far. Told me to stay in the hotel instead! And the taxi cost will be extremely high to get me back and forth. Very unhappy about the arrangement made by hotel for my transport pick up to airport. They told me it would cost me RMB/CNY300 for an empty car to pick me up at 6am on my departure, I agreed to it. However on the day, after I boarded the private taxi, the driver told me it is RMB/CNY350. I said the night before hotel did call to confirm for me but why they had to increase the price again?? Very dishonest. Also, at check into hotel, I requested for non smoking room the hotel staff told me the whole hotel is smoke free. I said ok. However my room had ash tray and matches and sofa table carpet had been burnt by cigerattes. I asked the hotel staff was it smoking room or non smoking room I was given, the reply I got was they cannot control guests who choose to smoke! I told them if your hotel is smoke free, you have the rights to stop guests from smoking and fine them if caught smoking! Any other international hotels are strict with their regulations and I am very surprised that this Raffles Hainan is not!
Read More
Verified traveler
8.0
/10
Diulas 568 minggu yang lalu
Hotels.com verified review
Overall has been a very good service hotel. Only need to have more variety for food choices.
Clive
10.0
/10
Diulas 586 minggu yang lalu
Hotels.com verified review
We had a wonderfully relaxing holiday at Raffles. A very stylish and luxurious break and felt like we were the only ones the the entire time. Great food and amazing service from all the staff. There are staff absolutely everywhere just waiting to help and assist you in any way you need them to. The beach and pools are ideal to relax in or swim in. The rooms are all huge and make you feel very much at home with all the creature comforts you could hope for. A truly relaxing holiday location that would also be an ideal honeymoon location given the relax and service. We will definitely go again. Worth going all that way for.
Read More
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Penilaian & Ulasan Keseluruhan Raffles Hainan
Sumber lain (21)
8.8
Sangat Baik
Daripada 21 ulasan
Kebersihan
9.0
Keselesaan Bilik
9.4
Lokasi
10.0
Perkhidmatan dan Kemudahan
8.6
Isih mengikut
Paling Relevan
Pilihan
Lihat Semua
Ulasan Pelancong Raffles Hainan
Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Bielka
Rakan dan Keluarga
6.0
/10
Diulas 28 minggu yang lalu
Hotels.com verified review
Cada vez que voy a la cadena de hoteles Raffles la atención es exquisita lamentablemente en este hotel nadie hablaba inglés las pocas personas que lo hablaban no se les entendía no había comida internacional solamente había comida asiática.
Yu-er
Rekreasi Percutian Keluarga
10.0
/10
Diulas 54 minggu yang lalu
Expedia Group verified review
This is my second time here. Great breakfast buffet! So many options, my family enjoyed a lot.
Hotel is a bit old… I need to push super hard to close my room door. I booked a private pool room but the pool doesn’t look clean…
Overall the experience was good because of the breakfast but prob wont come back again unless they renovate or have new activities going around.
Read More
Verified traveler
Rekreasi dengan Pasangan
10.0
/10
Diulas 229 minggu yang lalu
Expedia Group verified review
Beautiful property, use of water- pools, fountains, overflows- particularly well presented and contributes to an atmosphere of calm. Numerous small sculptures representing all the birds on the island are a particular delight, too. Lagoon pool is gorgeous- shaded, winding and calm in areas even when children and families are playing in other areas. The spa is particularly tranquil and the services are designed to promote calm and wellness. What makes this hotel different from the other 5 star properties on the island, however, is the staff. Their willingness to please and their determination to provide excellent service is without doubt the best I have seen in China. Raymond, BeiBei, Walt, Jane, Chef Eric ... so many names that could be mentioned, including the new GM, Gerry, who is determined to make this property truly outstanding. We have stayed in countless properties throughout China, including Hainan Island- this is the best so far. Not everything is perfect yet- but the potential and determination are there. It is one of the few hotels in China to which we will return. This hotel understand what 5 stars should mean.
Read More
MARCOS
8.0
/10
Diulas 255 minggu yang lalu
Hotels.com verified review
It is not what I expected from Raffles...
Verified traveler
Perjalanan Perniagaan dengan Pasangan
2.0
/10
Diulas 321 minggu yang lalu
Expedia Group verified review
I stayed at Hainan Island. On the night of the 26th, the day before, I asked the staff in the lobby. Does the hotel have a currency exchange service? One girl told me that without this service, I can go to a nearby bank. So I went to the bank twice the next day and waited for an hour. But the bank asked me why I didn't redeem it at the hotel? The hotel you live in has always cooperated with our bank and can exchange currency directly. I was very surprised. I don't understand why the female staff told me that I didn't exchange the service. It was because of this that our trip was completely paralyzed. We were all very angry because we spent a lot of time at the bank. I didn't even think that such a high-class hotel could not even meet such a low service requirement. When I left the hotel, I asked another staff member if I could exchange money. Like the bank, she was sure that the hotel had this service.
Read More
Toby
10.0
/10
Diulas 322 minggu yang lalu
Hotels.com verified review
員工服務細心就到,餐廳食物有質素,有機會會再度入住
Jessica
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 327 minggu yang lalu
Expedia Group verified review
One of the best places I’ve ever stayed! Raffles is great! Expedia on the other hand is not. I had a horrible experience with them on the rest of my travels. Be sure when after you book call the hotel, verify the address and information. My experience with the other hotels that I booked was that the address was 3 hours on the other side of town and their phone number didn’t work! But as far as Raffles, it was the only thing they got right. However I recommend going straight to the Raffles website and booking it through them. ✌
Read More
YUNXI
10.0
/10
Diulas 352 minggu yang lalu
Hotels.com verified review
陵水雅居乐来福士酒店，发挥了来福士一贯的完美体验，入住非常的棒，下次来海南一定还会来来福士！
jiandong
10.0
/10
Diulas 434 minggu yang lalu
Hotels.com verified review
酒店设置非常好，服务很棒，就是位置比较偏，去海棠湾和亚龙湾都需要30分钟以上的车程
Fritha
8.0
/10
Diulas 490 minggu yang lalu
Hotels.com verified review
Clearwater Bay is about 60 minutes north of Sanya airport. We took the free shuttle there (take free airport shuttle bus to temporary car park, then jump on Raffles shuttle for 2 hours) ...and returned to the airport by private car from RMB600 (50 mins).
Would recommend the Italian restaurant and the one downstairs from it at the resort.
Very pricey meals - especially as it's pretty much the only place on the block up and running. Much development happening in the bay. But this doesn't impact on the resort.
The spa is mighty fine and the staff are super friendly. We stayed during the low season and not only got a great upgrade but a very late checkout to match our evening flight.
Highly recommend the premium ocean view rooms looking over the beach front.
Watch out for the beach umbrellas, they do not filter the sun rays even if you are shaded.
This was the second visit to this hotel. May book again for next year as service and delivery were consistently high for most aspects.
English is not fluent for most staff. But it is functional and they seemed to be trained in the basics and take pride in their work.
Read More
Veronica
8.0
/10
Diulas 515 minggu yang lalu
Hotels.com verified review
A estrutura e comodidades do hotel correspondem a um hotel 5 estrelas, porém achei que o serviço poderia ser melhor. Muitos funcionários não falam ou entendem inglês, no momento do check in nem a recepcionista nem o gerente souberam me passar informações sobre a comemoração do Ano Novo nos restaurantes e bar do próprio hotel. Me disseram que iriam verificar e que me ligariam em 5 minutos, porém nunca recebi a ligação.
Pudemos fazer o late check out (às 14h) sem nenhum custo. A area da piscina é muito boa, na praia há infraestrutura do hotel. O hotel fica bem afastado da cidade, não há opções do que fazer fora do hotel na região.
Read More
Verified traveler
2.0
/10
Diulas 519 minggu yang lalu
Hotels.com verified review
Hotel's in-room book recommended few tourist places but I asked hotel's staff how could I get there, they said very far, 80/90km away to Luihuitou, Famous Kuan Yin temple, Tianyahaijiao etc all too far. Told me to stay in the hotel instead! And the taxi cost will be extremely high to get me back and forth. Very unhappy about the arrangement made by hotel for my transport pick up to airport. They told me it would cost me RMB/CNY300 for an empty car to pick me up at 6am on my departure, I agreed to it. However on the day, after I boarded the private taxi, the driver told me it is RMB/CNY350. I said the night before hotel did call to confirm for me but why they had to increase the price again?? Very dishonest. Also, at check into hotel, I requested for non smoking room the hotel staff told me the whole hotel is smoke free. I said ok. However my room had ash tray and matches and sofa table carpet had been burnt by cigerattes. I asked the hotel staff was it smoking room or non smoking room I was given, the reply I got was they cannot control guests who choose to smoke! I told them if your hotel is smoke free, you have the rights to stop guests from smoking and fine them if caught smoking! Any other international hotels are strict with their regulations and I am very surprised that this Raffles Hainan is not!
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Verified traveler
8.0
/10
Diulas 568 minggu yang lalu
Hotels.com verified review
Overall has been a very good service hotel. Only need to have more variety for food choices.
Clive
10.0
/10
Diulas 586 minggu yang lalu
Hotels.com verified review
We had a wonderfully relaxing holiday at Raffles. A very stylish and luxurious break and felt like we were the only ones the the entire time. Great food and amazing service from all the staff. There are staff absolutely everywhere just waiting to help and assist you in any way you need them to. The beach and pools are ideal to relax in or swim in. The rooms are all huge and make you feel very much at home with all the creature comforts you could hope for. A truly relaxing holiday location that would also be an ideal honeymoon location given the relax and service. We will definitely go again. Worth going all that way for.
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