A Hotels City

La struttura è situata in una strada molto rumorosa, non c'è aria condizionata per cui si devono tenere aperte le finestre e alle 5:00 del mattino inizia la raccolta dei rifiuti, inoltre non dispone di ascensore e raggiungere il terzo piano con i bagagli non è stato comodo. Nono ho mai visto in tre giorni di soggiorno personale al quale potersi rivolgere per eventuali necessità, è vero che c'è un numero di telefono contattabile ma all'estero sarebbe opportuno che ci fosse almeno una persona disponibile.

Big Room but the noise from the street was so bad it was impossible to sleep early morning. The bathroom had issues with rhe drain which made the room smell really bad. Expensive for what it is. Felt more like a hostel than a hotel. Disappointed for the price of the room.

Extremely high and crooked footsteps in the hallway, and mold in the bathroom. No glasses for water, and we couldn't get the refrigerator to work. Otherwise, fine location, seemed clean and nice beds.

Worst hotel in Copenhagen.. could not get a react of the hotel, dirty room with food left in it, super load, and noisy, maybe the worst hotel I never stayed in, and I travel a lot. Would never recommend staying here - if you try to cancel or just simply get a physical room card, no help and no crew will respond. Had to book a new hotel room same night. Please stay away from this place, and book a different place. It is NOT anywhere near a Copenhagen standard of a hotel. Hotels.com tried to contact them twice and no reply from the hotel.

God seng og dyne/pude. Rengøring var så fin. Det er svært at vide hvordan man kommer ind i bygningen. De 2 gange jeg har været der har det været andre der har hjulpet mig ind. Så snart jeg er i entreen så går det nemt med at få lavet sin egen nøgle og finde værelset. Man skal være ok god til at hjælpe sig selv og benytte app til ind og udtjekning. Der er ikke noget personale der hjælper.

This is a self-service hotel without any reception. I needed to download a key app in order to be able to do check in and check out. The hotel is located approximately 20 mins by foot from the railway station and 15 mins from the center. The room was big and clean, only the shower was dirty. The bed and pillows were comfortable. It is recommended for 1 night stay.

I had problems with my key card, but an employee helped me directly via the hotline. He was very kind and the problemsolving was very quick and easy.

No toilet paper in my room. Had issues with key card so I couldn’t get in at 2 am in the morning. And you guys didn’t answer the phone when I rang!

Terzo piano senza ascensore. Stanza confinante con le scale e rumorosa. Bagno privato senza box doccia. No clima. Tapparelle senza oscuranti funzionanti. Sottotetto in estate se non lasci aperto durante il giorno fa caldo. Ok costa meno di altri ma avrei speso volentieri qualcosa in più. Sconsiglio

Breakfast outside the hotels and good food near.

Self check in impossible.. only thanks to another person who had had the same difficulties that we finally got in.. Appalling lack of service

No one at the front desk the entire stay (no employees at all seen in the 2 days), no elevator, 500DKK deposit withdrawn for no reason on top of the cost of the stay, doesnt look like the pictures at all,

What to expect: It’s a cheap place to stay, so go in with low expectations and you won’t be as disappointed as many of the reviews state. When we got there the digital app “Mews” didn’t work and we had to download another app which also didn’t work. After ringing the doorbell 6 times someone finally picked up and explained that the digital key card doesn’t work. We then had to be let in by another guest. After that we had to check in on an iPad and create our own physical keys which was pretty easy. No elevator which is common in Danish apartment buildings, which is what the building is! We got to our room which was nothing like the photos, but it was roomy and clean so that was a win! (We got the double room with a private bathroom) Shower was fine although the shower bar almost fell off the wall😂 There was no toilet paper so I had to go find some in the shared bathroom. Yes, very noisy street but that is common for Vesterbro. Hallway in the building was very loud, the doors close loudly, and the walls are thin. But! I will say for the price paid, it was ok. Nice TV, fridge and safe box and they cleaned our room on day 2, got us fresh towels too. A Hotels should update the check in information so guests don’t stand outside waiting for another guest to let them in! Hopefully this review helps make things less confusing. Would stay there again in a pinch now that we know how it works.

Enkelt och bra. Incheckning fick man sköta själv o efter lite klurande så löste det sig. Nära till Lidl som hade nybakade crossiants.

Ikke muligt at få kontakt med vært. Ej heller via telefonen. Telefonnummer findes ikke! Masser af støj ude fra gaden. Vinduet kan ikke lukkes ordentlig i. Vinduerne er ikke lydisoleret udover det. Der kommer meget lys ind fra toppen af gardinerne (lyse sommernætter). Topmadressen er for stor til sengen, så det føltes som at jeg gled udover sengen enkeltseng). Til gengæld var sengen ellers god, og både pude og dyne var virkelig lækker! Det vil være fedt med flere stikkontakter i værelset, især ved sengen, da natlampen var den eneste, og jeg også skulle oplade diverse. Kan anbefale at få en stol ind i værelset. Ellers er værelset udmærket til en enkelt overnatning.

Jeg kunne ikke komme ind fra gaden før der kom nogle gæster ud så jeg kunne smutte ind. Derefter kunne jeg lave nøgle i indgangspartiet og så kørte det som det skulle. God seng og smart tv på værelset. Der er hvad der skal være og helt som forventet til prisen.

Cockroaches in the room. Windows unable to close tight enough to not hear the noice from the back alley, where they start working and making noise 05.00 in the morning. Slam of doors in the hallway is very loud because of binding doors. Probably got 3 hours of consistent sleep.

Overall a good stay and a perfect

No information that was given was available, absolutely horrible experience to pay for only a bed and and walk 4 crooked floors with luggage and there was no kettle, no lounge as promised and no staff in the building. Was very disappointed and will be more careful in the future. It was the most disappointing start of my journey. But I slept well and the bed was alright.

Dear Victoria Hotel, You don't seem to have noticed that I never came despite the fact that I called you Tuessay night 5.08.2025 to explain, that I had missed my flight and wouldnt use my booking..Il'l never reserve your hotel again as the process of booking and confirming by the payment of a gurantee was particularly messy and uncomfortable. At this stage I belieive thst I payed a deposit of 500 DKK three times to your ex partner AEROGUEST. Iconfirmed payment o my bank but havre received no receipt - Nothing ! Thank you for your reply. WIth my best regards, Maria Lund