Friends Hotel & Rooftop - Historic Center & Museums

The staff was very friendly and helpful. The hot breakfast was excellent. A small fridge was provided me upon request. Filtered water was readily available for the guests to keep in their rooms. The facility was beautifully and meaningfully decorated reflecting Ecuadorian culture. I don't think Expedia should advertise them as having a restaurant. It's misleading,especially if the person who books really wants to have access to a restaurant in their hotel.

Overall the kindness of the staff made this an amazing stay. The hotel was very secure, I felt like I was coming to my home. I received everything that was offered and they went above and beyond to accomodate. The breakfast is a set menu but always delicious, healthy and filling. The view from the rooftop is amazing, loved having breakfast with an amazing view of Quito, el panecillo and the surrounding mountains. The night tour they offer is educational, fun and not very long (my personal preference). Will stay here again, no doubt.

What an absolute amazing stay! We were picked up at the airport and dropped off at the front door. The airport greeter (Fernando) and front desk representative (Joel) carried our luggage to our room (on the top floor). There is no lift/elevator so request a lower floor if possible. My name was on the welcome sign and we were given information about the area and tours. I mentioned that I was cold and Joel brought us a space heater. There were additional blankets for our convenience. The beds were comfortable and the double room with two beds was spacious. Yale and Henry were super helpful front desk representatives! They made us feel very welcome and comfortable to ask any questions. The breakfast crew was superb! The food was freshly prepared and appealingly presented. The breakfast area offers astonishing views of the city including the Virgin of El Panecillo. Fresh flowers and greenery add a nice touch to the homey feeling. This historic center hotel is charming and has phenomenal value for your money. No need to keep up with room keys as there are digital keypads. We booked our return to the airport at check in. If ever in Quito again, this will be our only choice!!