Novotel Marne-la-Vallée Noisy-le-Grand

When I arrived, the lady on the front desk was very rude and not helpful when I had an issue. Then I spoke to the other gentleman who was on the front desk who looked to be in the manager and he was extremely helpful and polite. I will not be returning due to how rude the woman on the front desk was

Overall a great experience at the hotel for my 1 night individual stay. Staff polite, rooms very clean + tidy and great variety of options for breakfast

Coté hôtel l'hébergement c'est bien passé , coté restauration , nous avons diner au Courtepaille qui n'est absolument pas à la hauteur , ni qualité , ni service .

Belle accueil et chambre spacieuse. Literie confortable

Very clean and accommodated our every need

Thankyou for a lovely few days , i booked last minute with my brother who has autism while we went disney , hotel was so clean and the breakfast was perfect to

La tranquillité nocturne n'est pas à la hauteur du confort l'isolation des chambres n'étouffe pas les bruits de couleurs à 4h du matin

Bonne expérience.

Hotel prorpe acceuil chaleureux, parfait avec le sourrire. Le seul bémol est le parking avec un acces un peu difficile avec la pousette et le fait qu il soit payant (12e par jour). sinon l hôtel est propre et tout ceux qui travaillent sont fentil

Everything was excellent, very friendly staff. I recommend to everyone.

Location and friendly service

I left my belt in the locker n I asked manager if I can get it n he got me my belt back

Hotel very average

Everything was exelent.i like it a lot

Pas de nettoyage de la chambre lorsque vous restez plus d' une nuit.

Tout s’est très bien passé. Le chargé d’accueil a été des plus agréables, les explications claires. L’hôtel et la chambre conforment aux exigences. Très calme. Le prix du petit déjeuner n’est pas excessif ce qui nous a amené à le réserver alors qu’habituellement nous ne le prenons à cause du tarif pratiqué.

This hotel is certainly not a 4 star hotel. First of all the hotel refused to turn on the aircondition even though the room temperature was over 30 degrees at night. We did have trouble sleeping. They told us that the government was prohibiting them from using air condition until June, which is not true. Obviously they are trying to save money although we paid for cooling. Also I am pretty sure there was bedbugs as we woke up with itchy bumps on our body.. The drain was clogged in the shower. The breakfast was not impressive. There was no water in the pool. The area did not feel safe at all. The lack of maintenance in the surroundings were appalling. It looked like some of the buildings actually were deserted. And there was trash everywhere which smelled really badly. On a more positive note the metro was not far away, and it was easy going to Paris city. The hotel had a modern look and was fairly clean.

Personal unfreundlich, unsauber, Geschirr beschädigt!

Familjeresa till Paris och Disneyland. Barnvänligt hotell med mycket att göra för barnen. Allmän lekpark i närheten som nyttjades flitigt.

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