Novotel Toulouse Centre Wilson

Bien situé

A equipe foi muito atenciosa e gentil. O quarto é muito bom, com antessala, sofá, frigobar, cafeteira e cápsulas de café. O banheiro era de bom tamanho. O ponto fraco foi o sistema de ar-condicionado do hotel, que não estava funcionando, e estava calor em Toulouse. Nós não sabemos dizer se o problema é recorrente, se é devido à racionalização de energia, ou se foi somente azar nosso. O abono das diárias de estacionamento funcionou bem, e o pagamento é feito previamente no hotel, com a apresentação do ticket nas máquinas mais recuadas antes das cancelas de saída.

Great location

Ikke så god stand

La dernière fois que je vais dans cet hôtel tant que les travaux ont pas été fait... La pire nuit que j'ai fait depuis longtemps

チェックインしたときの若い女性スタッフは最低でしたがあとのスタッフはまあまあのレベルでした。

Beau et agréable patio. Très bon petit déjeuner. Chambre un peu vieillotte. Personnel très agréable

Chambre clairement médiocre avec des plafonds ultra bas et des fenêtres minuscules

chambre petite pour un établissement comme cela .rapport qualité prix tres moyen. chambres 200 avec pdj . pour une chambres etroites difficiles de faire le tour

Je ne recommande pas cet hôtel si c est pour vous reposer tres bruyant. Tout ce qui se passe dans la rue comme si nous y étions. Pas d accès a la salle de sport

Séjour Parfait Hotel très bien situé, chambre confortable et propre Un personnel attentionné, compétent et souriant Un petit déjeuné varié, copieux, de très bonne qualité

This property was maybe a 4 star hotel 30 years ago. Three stars on its best day now. I’d say it’s a solid 2.5. The hotel is tired and needs a multi million euro update. Our first room AC worked poorly and the carpet was in extremely poor condition. The shower is pretty lame with a half glass wall so everything in the bathroom gets wet. Also the plastic hose to the shower twists under water pressure resulting in water everywhere. We ended up changing rooms after the first night. The staff on the other hand was four stars. Very helpful and pleasant. Also the location can’t be beat. Right in the center of town. Walk to everything in minutes.

Très bel hôtel au centre de Toulouse à proximité des restaurants et boutiques. Les chambres sont top. Pour ce garer, il y a plein de parking aux alentours en sous sol mais qui sont payants donc environ 30 euros pour la nuit.

Staff was very rood and not accommodating to any sort of changes. Not worth the money for a low budget hotel

今回はほとんど寝るためだけに利用しましたが、近隣のレストランのルームサービスやバーなどがあり充実していました。お部屋は清潔で満足感がありました。スタッフはチェックイン、チェックアウトともに親切でよかったです。

I wish I could recommend this hotel, but I will not sadly!! One member of staff in particular made me feel low. The receptionist, who ignored all my efforts to explain a word ‘pillow’….. although I even googled and showed her the images how a pillow looks like. I was asking for 2 extra pillows for my children, but she couldn’t be bothered to do anything. Perhaps my expectations of the International chain hotel were higher or at least some basic English knowledge would be a bonus. I also asked her to fix our shower basin, which was blocked therefore we could take only a very quick shower. I asked twice. Nothing was done. And lastly a cleaner didn’t come in the afternoon when we were out although I did ask to clean our room in the reception before we left. The answer was that the cleaner saw ‘do not disturb’ sign and left. Yes, I agree that was in the morning, not in the afternoon though. No apology nothing at all. There was a wonderful receptionist Michelle, who was really helpful and kind. She made us smile and happy! Big credit to her! On a positive note the location of the hotel was great! Easy to access and walkable everywhere. The terrace was an excellent addition to our spacious room. It was just a few minutes walk from the train station, which was very convenient as we took a train to beautiful Albi.

Hotel in centro a Tolosa di ottima qualità

Lovely hotel space. NO PARKING NEARBY! Arrived late afyer flight delay. Given random tiny paper map with no conclusive directions to a car park and no instructions avout it. We got lost going around and around for 30 -40 ninutes and wnded up back at the hotle to ask advice. By then it was midnight. Was advised incorrect location when i asked staff to put car parknon my google maps. Said so, foind another person whomput.correct address in. Parked car. Told was free as part of the hotel, then was charded 15euros and was told we we were lucky as it would be 30 euros otherwise. Was told by staff no on else ever had an issue and they didnt care Plus then charged the 3.60 euro city tax which was fine as i expected that. Was givien no info re breakfast times on arraval. Brilliant it went till 10 am as we had to get up at 5am due to a fire allarm. We had 3 gours sleep. The breakfast was nice. Room clean. Get location. Terrible check in service. Terrible parking information. Terrible response to a single mum and child trying very hard to get a good night sleep

Bon emplacement pour visiter, chambre confortable et excellent petit déjeuner..

Upplevdes som ett lågbudgetalternativ till enormt överpris. Omodernt och ganska slitet. Superior tvåbäddsrum var litet och låg högst upp med snedtak och utan riktiga fönster (bara ett litet i taket). Duschen hade ingen typ av dörr eller draperi så mycket vatten hamnade på golvet vid dusch. Inget balsam. Enbart engångsmuggar för såväl tandborstning som kaffe. Rummet ej klart för incheckning när vi anlände kl 16 trots att hotellet angav incheckning från och med kl 14. Smutsigt porslin från föregående gäst stod kvar i korridoren utanför rummet fram till minst 21 på kvällen. Kvaliten på hotellet motsvarande absolut inte pengarna vi betalade och jag skulle inte rekommendera det alls. (Personalen var dock trevlig.)