Guayaha

Communication difficile avec l’hôtel avant l’arrivée, pas de réponses ou délais très long 2-3 jours. La tente était propre mais sans plus. Beaucoup de trucs pas disponibles au restaurant (Michelangelos, Margarita et quelques plats). Le site est très beau mais le personnel n’est pas engagé.

Great experiance

The tent smelled like cat pee and they dont seal out bugs. Got bitten like crazy with who knows what. They did change our tent which cured the smell but way too many bugs in tent and in bathroom/shared. The has beautiful grounds but they need to update the tents. Use plenty plenty of bug spray.

Excelentes instalaciones atencion muy buena enamorado del lugar recomendado 100%

beautiful property

10/10 This place was more than I had hoped for. I was surprised driving up to the property. It was so beautiful and well taken care of. The decor was perfect and I wish I could have stand more than three nights. We had a few issues with our tents, but were resolved immediately and without hassle. The restaurant and food was superb. So so good. And again, the decor was very pleasing to the eye. It was classy and clean, as well as modern but kept its jungle organic vibes. It rained every night and I slept like a baby. The bed was small but very comfortable. The shared bathrooms were a worry of mine, but ended up being ok. They were clean and a fun adventure at night. lol! I will never forget this place.

Excellent

El Servicio del Personal es Increíble, La Comida Que Ofrecen es Muy Buena Más La Experiencia del Glamping es Inolvidable

It is a really nice place to stay, really confortable, clean and quiet. During nught it get really nice and fresh. The food was really good and and good option, and the drink are amazing. The service ia really nice

Loved this place very clean loved the food, easy parking.

We stayed in the glamping tent. It was really charming. There was a big downpour of rain one night and we stayed cozy and dry. A fan kept us cool. The shared bathroom is a short walk and is also beautiful. We enjoyed the restaurant which served good food and drinks. The pools were wonderful to soak in. We really loved visiting the cave across the street.

The hotel was beautiful and I had a wonderful experience overall, a staff member made it really hard in the beginning to enjoy the stay due to a mistake that cost me one of my rooms for one night, so from 3 nights, i enjoyed 2 , the mistake was that the hotel gave a room i payed 300$ dollars for, to someone else, and they only returned half 1/2 of the money for the night, resulting in a loss of 345Q wich translates to around $50 Wich is a win for the hotel & a loss for me the customer, be weary of communication before arriving so you don’t have to go through the same inconvenience

Love the location

.

Our Glamping experience was great, clean, roomy, big fan-you need a big fan. Group bathrooms were very clean! Restaurant had great pizza and chicken Alfredo! ... hamburger was not the best, but okay. Breakfast was good and the coffee was tasty. We didn't get in the pools, but lots of families did. Staff were super helpful giving us tips on what highways to take. They are only 20 minutes from SEMUC CHUMPY. Porters helped us with our luggage as huge parking lot to tent was about a 300 yard walk. Beds were comfortable and sheets clean! Mater of fact the inside of the tent was cleaner than most hotels. Best part of the stay was waking up to the sounds of nature and almost no human noises at all! The only thing that we wised for was a railing up the steps into our tent #8.

This was a great property however there are many things that could be improved: 1-cleaningness: glamping area bathrooms and sinks were dirty and smelly. Add "no tirar papel en el inodoro" signs in English as well since not everybody may understand (-ejemplo: Please do not dispose of toilet paper or any other products directly in the toilet. Use trash can only) 2- las áreas verdes estaban bien cuidadas. Sin embargo había una baby tarántula en el área de las películas al aire libre. Sería bueno tener esa área libre de animalitos (aunque la naturaleza es su hogar) 3-the hotel should have their own tuc tucs and should specify a standard tarif. My bf and I were overcharged twice to go and return from San Agustin Lanquin. These scamming practices don't help the locals! 4- the hotel should also partner up with Victor (from across the road) who has a private property with river access. Q20 per person SOOOOOO WORTH IT!! 5- food is slightly over priced for the quantity and quality. Better eat in town. drinks were also on the expensive end BUY YOUR OWN!!! and keep in room. great in safety and staff hospitality.

If you love Glamping this is the place!!! Staff is super helpful, food is good, parking is great! Prices are reasonable

Una hermosa experiencia la verdad quiero volver las veces que vaya a ese lugar un hotel excelente

The glamp site was really comfortable to sleep in. There a fan which helped keep us cool at night. It was a really pretty site with the tents, string lights and jungle behind us. The restaurant on site wasn't bad. We had dinner there one night. The staff was really friendly and it was only about 20 mins drive to semuc champey. We flagged a tuk tuk from the street. The bathrooms were cleaned regularly, does have bugs which can't be helped I guess. But there was a mouldy smell which can be fixed.

Le lieu est très beau et atypique. L'expérience de dormir dans des tentes est réussie, au milieu de la verdure. L'emplacement de l'hôtel est très pratique, même si certaines tentes sont plus exposées que d'autres au bruits de la route à proximité. Le personnel de l'hôtel est inégal : certaines personnes sont avenantes et très serviables (merci à Tomas, très attentionné) et d'autres personnes ne semblent pas du tout concernées par les clients.