Keys Prima by Lemon Tree Hotels, Pimpri Pune

総合的には清潔なホテルですが、以下の不満があります。チェックインのスタッフの経験不足があります。WiFiはパスワードを確認してもらいましたが、結論は使えず、クーポンにて対応でした。チェックイン、チェックアウトの処理時間もかかり過ぎです。部屋のエアコンの温度調整は出来ず、朝は３０℃迄室温が上がりました。毎日の様に蚊が部屋に出て、殺虫器を依頼しましたが、届きませんでした。朝食は７時からですが、７時では食事の準備が十分で出来ていませんでした。味は良かったです。

Good!

Very clean rooms, friendly staff and smooth transactions

People at front desk is horrible. I will never use this hotel.

Très bon séjour,hotel rénové confortable et propre

Good hotel in the area.

Hospitality and customer service were amazing.

Had a pleasant stay. Front desk was very helpful. Thank you!!

Poor service at high cost

Located in 15 minutes drive to nearby industrial estates, nice hotel to stay. There is shopping mall also in nezt door. With clean and spacious rooms, you will get comfortable stay. Also, hotel follows all safety norms. Buffet breakfast and dinner are good with variety of items to select.

Front desk staff was easy to speak with Well virsted in English Food was great and well prepared

The hotel was just about ordinary for the tariff they charge. It might be OK for one person in a room but definitely not OK for 3 people. The room is too small for the 3rd person. They shouldn't allow the 3rd person at all as the 3rd bed does not allow any space to move around in the room. The location of the hotel might be convenient for the working professionals visiting the nearby industries. Bit, it is not suitable for families visiting for vacationing. There is hardly any footpath outside the hotel premises and the Metro construction is going at immediate outside, one will have to walk avoiding the heavy traffic. It is impossible to cross the road because of heavy traffic and Metro construction. The ambiance of the hotel was ordinary and no so good as some of the Key hotels I have visited elsewhere. Breakfast spread was quite good and buffet dinner was adequate. Service quality in the restaurant was good and pleasing. The quality of food was ordinary.

Wifi défectueux Pas de café expresso le matin car personne ne voulait acheter de grain pour la machine Bonne réactivité de la manager

Good. Scope to improve room service (promptness)

The staff was helpful and provided information for shopping, etc. My safe was not working and within minutes, someone came to fix it. Staff did not loiter around, everyone moved quickly and efficiently.

Für Geschäftsreisende optimal. Preis Leistung ok

Geschäftlicher Aufenthalt .Hotel finde ich für Indische Verhältnisse in Ordnung. Preis Leistung OK. Besuche dieses Hotel zum 5 mal.

Keys provided while checking in did not work. Room service keeps telephone receiver down during evening and peak hours as they dont want to take orders. Dont have a good menu for for some light food. Huest was asked to go to room directly while checking in. Coffee is brought to room but no coffee cups even after reminding. Disgusting

Had a very pleasant experience. it was a Warm welcome by staff.

Gym was not available on Sunday morning ,as the place was given for some external seminar.