The Lagoon Bali

Great friendly staff!

Very nice stuff

Good location. A little worn but very functional and spacious. Reasonably clean. Housekeeping staff were good. Nicky at reception was a delight and efficient, loved her. Safe walk to the hotel down a well lit gang.

Overall it was a great place to stay. It's really close to everything, which was perfect for someone like myself who doesn't like to walk long distances. Lots of shopping around, a few minutes walk to Garlic Lane. Plenty of restaurants around. Breakfast was nice. Included breakfast was only 7 or so choices, but I thought they all tasted really good. The staff here are extremely friendly and very accomodating. Rooms were neat and tidy and clean. Pool was nice and big. Obviously the resort isn't brand new, so the rooms and grounds reflect that, but then, so does the price. Overall I was very very pleased, and I'd definitely recommend a stay here.

Always enjoy my stay here

Peaceful oasis in the heart of Legian. You will love it. Highly recommended for your trip to Bali.

I enjoy my stays here the staff and accommodations are great and convenient definitely recommend..

loved the stay here. Staff cannot be friendlier. The resort is literally in the middle of legian, but it is nicely perched away from the main road, so I could have a certain level of quietness (of course, I heard some motorbikes). It's very accessible to all shops, massage areas, and 10 minutes to the beach. The only shortcominng is that Expedia says it has the onsite gym, but it doesn't.

Have been staying there for many years and will continue to do so. Staff are super helpful and friendly. It is in a great location.

Disappointing they no longer serve breakfast and was charged for food and drinks we didn't order.

Shower was dirty towels a dirty grey instead of white

Henkilökunta mukavaa, sijainti hyvä. Huone luokan korotus kallista vaikka hotelli melkein tyhjä. Deluxe huone kohtalainen.

The area was good. But kitchen and restaurant not good. Bad breakfast 🙏

This Hotel has been a good place for us to stay in the past, especially the pool villa's however, this recent visit shows up the years of poor maintenance and staff cut backs indicative of a struggling business.

The pool is good we enjoyed everyday,, but room condition is so poor,, we were asking for the non smoking room, but the room i think guest smoked there for a long time because smells stinky mould smell from the aircon filter, and full of dust like under the main bed especially extra bed we asked for. Toilet seat is not fully assembled after my man done nomber2,, the seat moved the side and i had to fix myself to use as a girl.

Having the pool access straight from our balcony was a wonferful experience. The staff were happy to fix anything we had problems with

Wifi is unusable,For the New Years “compulsory” dinner we were only given 2 seats but the room was booked for 3. Shower towels were the size of hand towels and smelt like mould. Tv was tiny and only had 1 English Channel and if it worked, which was rare it was very poor quality. Breakfast was very disappointing with only a handful of options. Rooms are very outdated and are very unhygienic. We had to ask every night at 7PM!!! For new towels because are room was never cleaned. The pool looked as if it was never cleaned, lime green. Very disappointed

Wow where do I start! This used to be my favourite Hotel, but the owner needs to put his hand in his pocket and spend some money on what used to be a great hotel. Rooms are so overpriced for the condition of this hotel that would be lucky to be a 2 star property now. You can get 4 and 5 star accommodation in the area at cheaper prices with great rooms, great pool and great food. Walking in the room that had a broken TV, to having mould in the shower that had very little water pressure. You felt like you were walking on dirty floor in your room constantly. We had a pool access room that had constant infestation of ants, to sliding into a pool that had a broken filter system, broken tiles around the pool edges and pool full of dirt around our pool area. Woke up two morning to black water in the taps in the bathroom and not informed by staff that this had happened. Breakfast was extremely disappointing, with hardly any food available and many staff just standing around, where is the buffet that is expected at a hotel charging this sort of price? In the end we walked around to Coffee Corner and paid for an excellent breakfast and wasted the cost Of the breakfast paid for with the hotel. I feel for the staff who try to make you feel welcome, but if the owner is not supporting his team then you place yourself in the budget class hotel in Bali. You have lost us as customers and will pay the same as you charge for a cleaner, newer hotel in Bali. Support your Staff.

The staff was extremely helpful. We found our original room (Basic) fairly dark (teenagers would love it. ) But no problem to change to another room the de luxe with a four poster bed and balcony for an additional $20 per night. Well worth it. Very nice traditional Balinese resort.

The location and the staff were great. Stayed in one of the pool access rooms and would definetely stay there again.