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The Stones Hotel - Legian, Bali
Hotel
Preferred Partner Plus
9.2
/10
Cemerlang
1,610 ulasan
Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka
Persekitaran (14)
Suasana (14)
Ruang Bilik (14)
Rasa (14)
Julia D. A.
8.5
/ 10
I had a very pleasant stay here. All the facilities and service are very good, clean, and beautiful, especially the private pool in front of the room. The kids are very happy, so we are not going anywhere to find entertainment because they prefer to stay and play in the pool.
Dorothy R.
10.0
/ 10
Kakitangannya mengagumkan 👏 kualiti sebenar 5 bintang ✨️ dan sarapan pagi adalah yang terbaik yang kami ada di sebuah hotel setakat ini. Kakitangan memerlukan anugerah hospitaliti terbaik!
Lihat asal
R***y
10.0
/ 10
3 hari yang menyeronokkan.. Bilik besar + tab mandi di balkoni.. Makanan yang lazat.. Layanan yang mesra.. Berdekatan dengan Pantai Kuta dan Beachwalk.
Lihat asal
F***e
10.0
/ 10
Menginap di sini dua kali sentiasa memuaskan, bersih, kakitangan yang mesra, makanan yang lazat. yang terbaik.
Lihat asal
J***i
10.0
/ 10
Kakitangan sangat mesra, perkhidmatan sangat memuaskan. Lokasinya juga sangat strategik, betul-betul di seberang pantai Kuta, dikelilingi pelbagai restoran dan berdekatan dengan Beach Walk Mal. Saya akan sangat mengesyorkan hotel ini.
Lihat asal
Di Kawasan
Lihat Peta
Jl. Raya Pantai Kuta - Banjar Legian Kelod, Legian, Kuta, Bali, Indonesia, 80361
Kemudahan Utama
Lihat Lebih
Kemudahan yang disediakan:
Kolam renang terbuka
Bar tepi kolam renang
Bar
Biliard
Pool atau Snuker
Bilik permainan
Kawasan kanak-kanak bermain
Kolam renang kanak-kanak
Daftar masuk awal
Daftar keluar lewat
Perkhidmatan dobi
Pengangkutan dari lapangan terbang
Pusat kecergasan
Restoran
Sorotan Penginapan Ini
Lihat Lebih
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Lihat Lebih
Available Room Types in The Stones Hotel - Legian, Bali
Dapatkan carian lebih pantas dengan menggunakan tapisan
Paparan Harga
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!
Faham
Persekitaran The Stones Hotel - Legian, Bali
Jl. Raya Pantai Kuta - Banjar Legian Kelod, Legian, Kuta, Bali, Indonesia, 80361
Temui Lebih Banyak Tempat
Ketahui Lebih Lanjut Mengenai The Stones Hotel - Legian, Bali
Lokasi
The Stones Hotel - Legian, Bali ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Legian.
Tentang The Stones Hotel - Legian, Bali
Dari acara perniagaan ke majlis korporat, The Stones Hotel - Legian, Bali menyediakan perkhidmatan dan kemudahan lengkap yang anda dan rakan sekerja perlukan.
Sama ada anda merancang satu acara sahaja atau majlis khas yang lain, The Stones Hotel - Legian, Bali ialah tempat yang sesuai bagi anda dengan adanya bilik majlis yang besar dan serba lengkap untuk memenuhi keperluan anda.
Bergembiralah dengan pelbagai kemudahan hiburan yang tersedia untuk anda dan seisi keluarga di The Stones Hotel - Legian, Bali, sebuah penginapan yang menarik untuk percutian keluarga anda.
hotel ini ialah tempat yang sesuai bagi pasangan yang inginkan percutian romantis atau tempat berbulan madu. Nikmati malam-malam yang penuh kenangan dengan orang kesayangan anda dengan menginap di The Stones Hotel - Legian, Bali.
Jika anda merancang menginap dalam jangka panjang, penginapan di The Stones Hotel - Legian, Bali ialah pilihan yang tepat bagi anda. Dengan pelbagai kemudahan dan kualiti perkhidmatan yang hebat, tempat penginapan ini pasti membuat anda berasa seperti di rumah.
The Stones Hotel - Legian, Bali ialah pilihan terbaik bagi anda yang inginkan layanan mewah untuk percutian anda. Manjakan diri anda dengan perkhidmatan yang paling baik dan jadikan percutian anda kenangan yang tidak dapat dilupakan dengan menginap di sini.
Suka membeli-belah? Penginapan di The Stones Hotel - Legian, Bali pasti akan memanjakan anda kerana terdapat banyak pusat membeli-belah berdekatan.
Pelancongan solo amat menyeronokkan. Berkenaan penginapan, The Stones Hotel - Legian, Bali adalah sesuai bagi anda yang mengutamakan privasi sepanjang penginapan anda.
Rawatan spa ialah salah satu ciri utama hotel. Manjakan diri anda dengan rawatan santai yang menyegarkan anda.
Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.
Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.
Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.
Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.
Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Nikmati hidangan kegemaran anda dengan makanan istimewa dari The Stones Hotel - Legian, Bali eksklusif untuk anda.
Akses WiFi tersedia dalam kawasan umum penginapan ini agar anda sentiasa terhubung dengan keluarga dan rakan-rakan.
The Stones Hotel - Legian, Bali adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.
Dapatkan saat yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di The Stones Hotel - Legian, Bali.
Semua kemudahan dari The Stones Hotel - Legian, Bali
Bar, Kafe dan Lounge
Kolam Renang
Dewan Majlis
Lobi
Luar Bangunan
Makanan dan Minuman
- Restoran dengan penyaman udara
- Sarapan a la carte
- Makan malam a la carte
- Makan tengah hari a la carte
- Bar
- Sarapan
- Sarapan dan makan malam
- Sarapan dan makan tengah hari
- Sarapan bufet
- Sarapan dengan surcaj
- Kafe
- Ruang makan
- Hidangan bebas gluten
- Bar tepi kolam renang
- Menu set makan tengah hari
- Menu pemakanan
- Hidangan vegetarian
Perkhidmatan Hotel
- Tukang angkut barang
- Pekerja rencam
- Pengurup wang
- Daftar Masuk Awal
- Daftar keluar ekspres
- Meja depan
- Penyambut tetamu 24 jam
- Keselamatan 24 jam
- Daftar keluar lewat
- Perkhidmatan dobi
- Penyimpanan bagasi
- Perkhidmatan perubatan
- Mudah alih
- Penjaga pintu
- Lawatan
- Perkhidmatan perkahwinan
Kemudahan Umum
- Parkir
- Kopi/teh di lobi
- Kedai kopi
- Daftar masuk awal
- Lif
- Pesanan bilik 24 jam
- Daftar keluar lewat
- Restoran
- Restoran sarapan pagi
- Restoran makan malam
- Restoran makan tengah hari
- Pesanan bilik
- Peti keselamatan
- WiFi di kawasan umum
Kemudahan Dalam Bilik
- Jubah mandi
- Kabel TV
- Kaunter
- Pengering rambut
- Peti besi dalam bilik
- Ketuhar gelombang mikro
- Bar mini
- Peti sejuk
- Pancur mandi dan tab berasingan
- Pancuran mandi
- TV
Umum
- Penyaman Udara
- Dewan besar
- Bankuet
- Bilik bercantum
- Pemanas
- Bilik larangan merokok
- Kolam renang
- Kawasan merokok
- Bebas rokok
- Teres
Aktiviti
- Kawasan kanak-kanak bermain
- Pusat kecergasan
- Urutan
- Kemudahan luar
- Kolam renang terbuka
- Kabana kolam renang
- Spa
- Kerusi berjemur
Kemudahan OKU
- Kelengkapan Orang Kurang Upaya (OKU)
- Parkir mudah diakses OKU
- Laluan mudah diakses OKU
- Pembolehcapaian mudah
- Braille atau papan tanda timbul
- Kebolehcapaian dalam bilik
- Akses kerusi roda
Kemudahan Perniagaan
- Pusat perniagaan
- Kemudahan perniagaan
- Bilik persidangan
- Kemudahan mesyuarat
- Mesin fotokopi
- Pencetak
- Projektor
Pengangkutan
- Pengangkutan dari lapangan terbang
- Shuttle kawasan berhampiran dengan surcaj
- Penyimpanan basikal
- Garaj
- Parkir yang selamat
- Parkir valet
Kemudahan Berhampiran
- ATM/Perbankan
- Kedai runcit
- Dobi
- Kedai
- Pasar raya
Sukan & Rekreasi
- Biliard
- Kecergasan
- Bilik permainan
- Pool atau Snuker
Kemudahan Internet
- Internet LAN
- WiFi percuma
- WiFi (surcaj)
Kanak-kanak dan Haiwan Peliharaan
- CRIBS
- Kerusi tinggi
Khidmat Shuttle
- Pengangkutan dari lapangan terbang dengan surcaj
- Pengangkutan dari lapangan terbang
Mesra Keluarga
- Kolam renang kanak-kanak
Polisi Penginapan & Maklumat Umum di The Stones Hotel - Legian, Bali
Masa Daftar Masuk/Daftar Keluar
Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00
Dokumen yang Diperlukan
Semasa daftar masuk, anda dikehendaki membawa Kad Pengenalan. Dokumen yang diperlukan boleh dalam bentuk salinan lembut.
Notis Kemudahan
Some facilities will operate with limited availability due to Silence Day. dibuka untuk bilangan tetamu terhad setiap hari dari 19-3-2026 to 19-3-2026.
Baca Semua
Maklumat Umum
Kemudahan Popular | |
Masa Daftar Masuk / Daftar Keluar | Dari 15:00 - hingga 12:00 |
Ketersediaan Sarapan | Ya, hotel mempunyai bilik yang menyediakan sarapan pagi |
Bilik tersedia di The Stones Hotel - Legian, Bali | 307 |
Bilangan tingkat di The Stones Hotel - Legian, Bali | 5 |
Fasilitas lain di The Stones Hotel - Legian, Bali | Restoran dengan penyaman udara, Sarapan a la carte, Makan malam a la carte, Makan tengah hari a la carte, Bar |
Soalan lazim tentang The Stones Hotel - Legian, Bali
Kapan waktu check-in & check-out di The Stones Hotel - Legian, Bali?
Masa check-in di The Stones Hotel - Legian, Bali bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah The Stones Hotel - Legian, Bali menyediakan sarapan pagi?
Ya, The Stones Hotel - Legian, Bali menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh The Stones Hotel - Legian, Bali?
The Stones Hotel - Legian, Bali ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di The Stones Hotel - Legian, Bali?
The Stones Hotel - Legian, Bali mempunyai 5 tingkat.
Berapakah jumlah bilik yang terdapat di The Stones Hotel - Legian, Bali?
Jumlah keseluruhan bilik di The Stones Hotel - Legian, Bali ialah 307.
Lihat Semua
Lebih Banyak Ulasan Daripada Tetamu Lain di The Stones Hotel - Legian, Bali
Penilaian & Ulasan Keseluruhan The Stones Hotel - Legian, Bali
Traveloka (620)
Sumber lain (990)
9.2
Cemerlang
Daripada 990 ulasan
Kebersihan
9.2
Keselesaan Bilik
9.0
Perkhidmatan dan Kemudahan
9.4
Isih mengikut
Paling Relevan
Pilihan
Lihat Semua
Ulasan Pelancong The Stones Hotel - Legian, Bali
Bilangan ulasan setiap halaman
20
40
Ulasan teratas
David
Rekreasi Percutian Keluarga
10.0
/10
Diulas 23 minggu yang lalu
Expedia Group verified review
All the staff are amazing and the hotel should be very proud of them.
Tania
10.0
/10
Diulas 24 minggu yang lalu
Expedia Group verified review
Amazing pool and surrounds. Restaurant and bar were great. Rooms spacious and clean. Staff fantastic. Great location.
JULIE
Rekreasi Percutian Keluarga
10.0
/10
Diulas 26 minggu yang lalu
Expedia Group verified review
staff at breakfast are amazing all of them .Love Ari AWESOME
Harish
Rekreasi dengan Pasangan
10.0
/10
Diulas 34 minggu yang lalu
Expedia Group verified review
.
Narendra
Rekreasi dengan Rakan
10.0
/10
Diulas 34 minggu yang lalu
Expedia Group verified review
Excellent resort. Clean, safe, good location, lots of food options, nice big rooms and really friendly staff.
Naran Kanji
Rekreasi dengan Pasangan
10.0
/10
Diulas 35 minggu yang lalu
Expedia Group verified review
Everything
TSUTOMU
10.0
/10
Diulas 35 minggu yang lalu
Expedia Group verified review
とてもスタッフの対応が良かった
Ayman
Rekreasi dengan Rakan
10.0
/10
Diulas 35 minggu yang lalu
Expedia Group verified review
Very friendly staff , excellent location and nice hotel too. , thanks
Nikki-joy
Rekreasi dengan Pasangan
10.0
/10
Diulas 36 minggu yang lalu
Expedia Group verified review
This was our second stay at the Stones, I can’t fault the Hotel, The food, service, room, staff all amazing, such a beautiful hotel
erika anna
Rekreasi Percutian Keluarga
10.0
/10
Diulas 37 minggu yang lalu
Expedia Group verified review
Classy hotel with a beautiful pool! Such a variety of food for breakfast! Staff are amazing, can not do enough for you. An experience to be had 😁
Heiko
Rekreasi Percutian Keluarga
10.0
/10
Diulas 37 minggu yang lalu
Expedia Group verified review
Its definitely an older resort which is kept at exceptional shape. The service of all staff has been really remarkable and is at a 5-star plus level, very lind and personal. The breakfast and other dining options were very good and offered a good mix of western & Asian cuisine. The pool has been decent and large. The gym has been ok. The location is good and in decent walking distance to further restaurants and shops and obviously the beach.
Read More
Christopher Anthony
Rekreasi dengan Pasangan
10.0
/10
Diulas 39 minggu yang lalu
Expedia Group verified review
I recently had the pleasure of staying at The Stones Autograph in Legian for a second time, and I must say, it was an unforgettable experience! From the moment I arrived, I was welcomed with warmth and hospitality that set the tone for my entire stay. The hotel itself is stunning, with beautiful architecture and a serene atmosphere that makes you feel right at home.
One of the highlights of my visit was the exceptional service provided by the staff, particularly Yuliasari. She went above and beyond to ensure that every aspect of my stay was perfect. Her attention to detail, friendly demeanor, and genuine care for guests truly made a difference. Whether it was special requests for my partners birthday, a stunning bouquet of flowers delivered to our room, a collage of photos on our mirror or ensuring I had everything I needed, Yuliasari’s dedication was evident.
The facilities were top-notch, with a fantastic pool area, swim up bar and delicious dining options that catered to every palate. The overall ambiance of the hotel created a relaxing oasis where I could unwind and enjoy my vacation.
I cannot thank Yuliasari and the entire team at The Stones enough for making my stay so special. I highly recommend this hotel to anyone looking for a luxurious and memorable getaway. I can’t wait to return!
Read More
paul anthony
Rekreasi dengan Pasangan
10.0
/10
Diulas 43 minggu yang lalu
Expedia Group verified review
The Stones is a wonderful resort to stay at. The staff are some of the best i have experienced for politeness and accommodating you. Cannot fault anything from this resort. Bedroom facilities were great, breakfast great, pool great, location great.
Prasad
Rekreasi Percutian Keluarga
10.0
/10
Diulas 44 minggu yang lalu
Expedia Group verified review
amazing place to spend vacation
ANAND
Rekreasi
10.0
/10
Diulas 44 minggu yang lalu
Expedia Group verified review
The best hotel in kuta
Joanne Leisa
Rekreasi dengan Pasangan
10.0
/10
Diulas 49 minggu yang lalu
Expedia Group verified review
Awesome service and facilities at the Stone Hotel. Staff are so hospitable and helpful. The food is amazing and will only stay at the Stone hotel the next time we travel to Bali
Emmalene
Rekreasi dengan Pasangan
8.0
/10
Diulas 49 minggu yang lalu
Expedia Group verified review
We like the location of the hotel. The food and drink at the hotel are dear but the Happy hour 12-6 was great value.
We had a conversation with Yuli who is a customer experience officer and she was wonderful. She asked for our feedback the second day at the buffet breakfast and we asked if we could have more water and toilet paper in our room and that was no issue for her to organise. We received extra paper and water in our room the next day.
The only criticism i do have about the hotel is that if you pay cash at the pool bar you are hounded to pay straight away instead of at least waiting for us to finish our first drink. It was a bit frustrating as they had our room number.
A suggestion that would be great would be to have an air conditioned area that has a couple pool tables and a nice bar as it is very hot playing pool in the area the pool table is currently located.
People would probably stay around the hotel grounds a lot more as there isnt much to do at the hotel once the pool closes.
Overall the hotel is worth staying at.
Read More
Gérard
Rekreasi
10.0
/10
Diulas 50 minggu yang lalu
Expedia Group verified review
This hotel deserves all the five stars it got. Perfect location, perfect service. Situated directly in front of the beach( of course you have to cross the street), the Concierge Panji was competent and welcoming and very helpful.
This hotel is a paradise in Bali, Kuta beach.
Highly recommended!
Wakaba
Rekreasi
10.0
/10
Diulas 50 minggu yang lalu
Expedia Group verified review
とっても綺麗、かつ広い。
スタッフの方もとても親切で、予約時よりアップグレードした客室に案内していただけました。タクシー等も拾いやすく、近くにローカルフード、コンビニもあるのでアクセスもGOOD
Rowan
Rekreasi Percutian Keluarga
10.0
/10
Diulas 52 minggu yang lalu
Expedia Group verified review
the service was above standard they bent over backwards to help my sister had a dairy allergy they cooked special meals and constantly checked in on us. Epik was amazing the chef, also Sari customer service was above and beyond. 🤗
Bilangan ulasan setiap halaman
20
40
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Penilaian & Ulasan Keseluruhan The Stones Hotel - Legian, Bali
Traveloka (620)
Sumber lain (990)
9.2
Cemerlang
Daripada 990 ulasan
Kebersihan
9.2
Keselesaan Bilik
9.0
Perkhidmatan dan Kemudahan
9.4
Isih mengikut
Paling Relevan
Pilihan
Lihat Semua
Ulasan Pelancong The Stones Hotel - Legian, Bali
Bilangan ulasan setiap halaman
20
40
Ulasan teratas
David
Rekreasi Percutian Keluarga
10.0
/10
Diulas 23 minggu yang lalu
Expedia Group verified review
All the staff are amazing and the hotel should be very proud of them.
Tania
10.0
/10
Diulas 24 minggu yang lalu
Expedia Group verified review
Amazing pool and surrounds. Restaurant and bar were great. Rooms spacious and clean. Staff fantastic. Great location.
JULIE
Rekreasi Percutian Keluarga
10.0
/10
Diulas 26 minggu yang lalu
Expedia Group verified review
staff at breakfast are amazing all of them .Love Ari AWESOME
Harish
Rekreasi dengan Pasangan
10.0
/10
Diulas 34 minggu yang lalu
Expedia Group verified review
.
Narendra
Rekreasi dengan Rakan
10.0
/10
Diulas 34 minggu yang lalu
Expedia Group verified review
Excellent resort. Clean, safe, good location, lots of food options, nice big rooms and really friendly staff.
Naran Kanji
Rekreasi dengan Pasangan
10.0
/10
Diulas 35 minggu yang lalu
Expedia Group verified review
Everything
TSUTOMU
10.0
/10
Diulas 35 minggu yang lalu
Expedia Group verified review
とてもスタッフの対応が良かった
Ayman
Rekreasi dengan Rakan
10.0
/10
Diulas 35 minggu yang lalu
Expedia Group verified review
Very friendly staff , excellent location and nice hotel too. , thanks
Nikki-joy
Rekreasi dengan Pasangan
10.0
/10
Diulas 36 minggu yang lalu
Expedia Group verified review
This was our second stay at the Stones, I can’t fault the Hotel, The food, service, room, staff all amazing, such a beautiful hotel
erika anna
Rekreasi Percutian Keluarga
10.0
/10
Diulas 37 minggu yang lalu
Expedia Group verified review
Classy hotel with a beautiful pool! Such a variety of food for breakfast! Staff are amazing, can not do enough for you. An experience to be had 😁
Heiko
Rekreasi Percutian Keluarga
10.0
/10
Diulas 37 minggu yang lalu
Expedia Group verified review
Its definitely an older resort which is kept at exceptional shape. The service of all staff has been really remarkable and is at a 5-star plus level, very lind and personal. The breakfast and other dining options were very good and offered a good mix of western & Asian cuisine. The pool has been decent and large. The gym has been ok. The location is good and in decent walking distance to further restaurants and shops and obviously the beach.
Read More
Christopher Anthony
Rekreasi dengan Pasangan
10.0
/10
Diulas 39 minggu yang lalu
Expedia Group verified review
I recently had the pleasure of staying at The Stones Autograph in Legian for a second time, and I must say, it was an unforgettable experience! From the moment I arrived, I was welcomed with warmth and hospitality that set the tone for my entire stay. The hotel itself is stunning, with beautiful architecture and a serene atmosphere that makes you feel right at home.
One of the highlights of my visit was the exceptional service provided by the staff, particularly Yuliasari. She went above and beyond to ensure that every aspect of my stay was perfect. Her attention to detail, friendly demeanor, and genuine care for guests truly made a difference. Whether it was special requests for my partners birthday, a stunning bouquet of flowers delivered to our room, a collage of photos on our mirror or ensuring I had everything I needed, Yuliasari’s dedication was evident.
The facilities were top-notch, with a fantastic pool area, swim up bar and delicious dining options that catered to every palate. The overall ambiance of the hotel created a relaxing oasis where I could unwind and enjoy my vacation.
I cannot thank Yuliasari and the entire team at The Stones enough for making my stay so special. I highly recommend this hotel to anyone looking for a luxurious and memorable getaway. I can’t wait to return!
Read More
paul anthony
Rekreasi dengan Pasangan
10.0
/10
Diulas 43 minggu yang lalu
Expedia Group verified review
The Stones is a wonderful resort to stay at. The staff are some of the best i have experienced for politeness and accommodating you. Cannot fault anything from this resort. Bedroom facilities were great, breakfast great, pool great, location great.
Prasad
Rekreasi Percutian Keluarga
10.0
/10
Diulas 44 minggu yang lalu
Expedia Group verified review
amazing place to spend vacation
ANAND
Rekreasi
10.0
/10
Diulas 44 minggu yang lalu
Expedia Group verified review
The best hotel in kuta
Joanne Leisa
Rekreasi dengan Pasangan
10.0
/10
Diulas 49 minggu yang lalu
Expedia Group verified review
Awesome service and facilities at the Stone Hotel. Staff are so hospitable and helpful. The food is amazing and will only stay at the Stone hotel the next time we travel to Bali
Emmalene
Rekreasi dengan Pasangan
8.0
/10
Diulas 49 minggu yang lalu
Expedia Group verified review
We like the location of the hotel. The food and drink at the hotel are dear but the Happy hour 12-6 was great value.
We had a conversation with Yuli who is a customer experience officer and she was wonderful. She asked for our feedback the second day at the buffet breakfast and we asked if we could have more water and toilet paper in our room and that was no issue for her to organise. We received extra paper and water in our room the next day.
The only criticism i do have about the hotel is that if you pay cash at the pool bar you are hounded to pay straight away instead of at least waiting for us to finish our first drink. It was a bit frustrating as they had our room number.
A suggestion that would be great would be to have an air conditioned area that has a couple pool tables and a nice bar as it is very hot playing pool in the area the pool table is currently located.
People would probably stay around the hotel grounds a lot more as there isnt much to do at the hotel once the pool closes.
Overall the hotel is worth staying at.
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Gérard
Rekreasi
10.0
/10
Diulas 50 minggu yang lalu
Expedia Group verified review
This hotel deserves all the five stars it got. Perfect location, perfect service. Situated directly in front of the beach( of course you have to cross the street), the Concierge Panji was competent and welcoming and very helpful.
This hotel is a paradise in Bali, Kuta beach.
Highly recommended!
Wakaba
Rekreasi
10.0
/10
Diulas 50 minggu yang lalu
Expedia Group verified review
とっても綺麗、かつ広い。
スタッフの方もとても親切で、予約時よりアップグレードした客室に案内していただけました。タクシー等も拾いやすく、近くにローカルフード、コンビニもあるのでアクセスもGOOD
Rowan
Rekreasi Percutian Keluarga
10.0
/10
Diulas 52 minggu yang lalu
Expedia Group verified review
the service was above standard they bent over backwards to help my sister had a dairy allergy they cooked special meals and constantly checked in on us. Epik was amazing the chef, also Sari customer service was above and beyond. 🤗
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