ibis Kuwait Salmiya

Business

Location

Everything was awsome,thank you,I really appreciated your services and I am looking forward to coming again.

great service staff vey friendly

Nice

Friendly staff. Location is convenient, near resturants, shopping, and supermarket.

Very nice hotel with exception of loud noise in the hallway by staff members

Not friendly receiption .

Reception on this hotel (Ismail) was not professional have book sea facing room provided city facing and that ADA compliant after 7 hours of booking.

Good location

Would happily come back and stay for longer!

Hello, We stayed 2 night, the room, breakfast, clealiness were all good. At the check out, we were late and requested 30 more minutes to pack up and get ready (soon after breafast). The late working (june 15th at 11am) said they could not provide late check out. We insisted we just needed a few more minutes, so in a very rude manner she pushed back saying we were placing her in a bad spot, she was not the owner and those were her instructions. By this time, our nerves were hot. We aked what happen if we went over the check out time, to which the lady kept being rude. At the end the bitter taste of this experience will make leave the stablishment and want to recomend this hotel. The front desk lady was not prepared to acomodate, have a simple talk or be kind. This lack of preparation is not acceptable to a 4 star hotel. If management gets to see this review, there are a number of alternative responses to being rude, even when the client has to be informed they should leave as soon as posible. Like, our policy is check out at 11, please do your best to leave as soon as you pack. Or, if you extend XX min, we will be forced to apply a surcharge. Nothing like this was offered, just "we cannot" do it. The end of story is that we checked out at 11.12 and nothing happened, besides the bad taste of speaking again to an unpolite and not very clever front desk "professional".

Location is convenient, close to shopping area and access to public transportation. Car parking is a challenge since the hotel does not provide any. Towels are old, and only one size is provided.

Excellent location Clean, friendly staff and helpful. Small rooms relatively, but comfortable beds. The only disadvantage is the parking, its not free

Hizmet, hijyen ve imkanlar harika. Odalarda çok fazla kullanım malzemesi yoktu ve odalar biraz küçük. Bunların dışında her şey harika.

Compared to other countries. The rooms were considerably smaller. Wish there was a microwave.

Conveniently placed for smaller malls with variety of eating places and well stocked supermarkets. Whatever the hotel lacks it’s well compensated by friendly and efficient staff. Parking is expensive or free and a bit of a trial but manageable now - by June and July the excessive heat could exacerbate the issue Certainly recommended as a three star stay.

Perfect location

Great..

Nice and welcoming staff