MONDORF Parc Hôtel & Spa

Hôtel au visuel extérieur ancien, mais une fois passé les portes de la réception, nous arrivons dans un hall moderne et très lumineux. Le personnel à la réception, de chambre et du petit déjeuner est vraiment très agréable et avenant. La chambre est très propre, la terrasse est agréable même en temps de pluie avec un auvent électrique, ce qui nous permet de pouvoir d'être en extérieur tout de même. La spa avec sa piscine thermale et vraiment très agréable, il faisait 7 degrés et nous avons pu profiter de la partie extérieure comme si nous étions en été. Nous avons moins apprécié le wellness car il y avait beaucoup de personnes nus. N'hésitez pas à aller visiter également le musée de l'aviation situé derrière les thermes, il n'est pas très grand, mais très intéressant et gratuit.

Tout est parfait dans cet hôtel, le personnel, la qualité des chambres, de l’espace thermal en passant par les différentes offres de restauration.

Upon arrival, we received a very friendly welcome. Unfortunately, we had forgotten our debit and credit cards, so we asked the receptionist if it was possible to withdraw cash via their debit card machine (Apple Pay). This wasn't possible. There was also no nearby bank with a phone (Apple Pay) to withdraw cash. We found this very disappointing. The lesson learned is that we will never forget our debit cards on vacation again. Because we didn't have a credit card with us, we were able to deposit €100 into our room using their debit card machine (Apple Pay) in case we wanted to consume anything in our room. Upon checking out (four days later), we received this money back in cash. We found this very strange, as it was completely impossible to withdraw cash at the reception desk upon check-in. This left a bit of a bad taste in our mouths. The suite was wonderful! Extremely clean and spacious. However, the bed was far too firm (for us), and we had a rough night. We reported this in the morning, and before we knew it, housekeeping had put a second mattress topper on top. This definitely helped. The breakfast was delicious. Nothing was lacking. There was even a slow juicer that turned carrots, celery, pears, and apples into a delicious juice. I've never seen that in a hotel before!There's not much to do in the surrounding area. Being in Clervaux gives you a more lively feel. However, we did enjoy the privacy, as there were hardly any Dutch people there, as they were all in Clerve