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  6. Swan Garden Hotel

Swan Garden Hotel

26 & 28, Jalan Suria 7, Bandar Seri Alam, Masai, Johor Bahru, Johor, Malaysia, 81750
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Merujuk kepada 11 tetamu
Berdasarkan 26 ulasan tetamu
Meja Depan 24j

Tarikan berhampiran
Regency Specialist Hospital
(0.42 km)
Econsave Kota Masai
(4.14 km)
Kolej Komuniti Pasir Gudang
(4.21 km)
Ibrahim Sultan Polytechnic
(5.23 km)
Log masuk untuk mendapat tawaran hotel hebat sehingga 25%!
Ulasan oleh pengguna Traveloka

3 Pelanggan Traveloka telah menginap di hotel ini dan memberikan ulasan:

Sedikit mahal berbanding dengan hotel berdekatan lain. Lokasi hebat, kerana ia terletak di restoran-restoran dan hypermarket yang berdekatan.
Terima kasih. Saya gembira boleh menginap di hotel ini
The staff are friendly and respond promptly on our request of room keeping. The location is convenient, with food center, convenient shops, casual restaurants, cafe, fast food centers, and a specialist hospital nearby.
26 ulasan
Ulasan daripada
Solo travel1
Friends getaway1
Hasil Penarafan
Sangat teruk
Sangat Baik
Luar biasa
Booked this hotel for the first time during the labour day long weekend and I've booked the Executive Premier room which is the only room available left on Agoda website. it's about 40mins drive from Bukit Indah and when we checked in, the reception told me that the Executive Premier room is actually not available and Agoda had actually made a mistake. Good thing they still had 1 last standard room available for us as it was almost midnight already when we checked in. The room was small and not very clean. We didn't even bother to have their breakfast. There's quite a lot of shopping and food nearby.
- 5 Jun 2017
Good value for money
Outside view of Hotel very clean and well maintained. Very friendly staff but some are not good in English. Restaurant and lobby clean and neat. Room is very basic but serves it purpose, walls could need a fresh coat of paint as they are full of stains and shower head needs to be replaced. Overall the value is good for the price they are charging. I don't use the free breakfast but the coffee was very good. Location is good with other restaurants in close vicinity
Business - 10 Apr 2017
First accommodation for me in Johor
I stay in this hotel throughout the 8 days of my job training trip in Johor. It's nice hotel and most of the customer are the worker working offshore in oil and gas industry. The hotel provides comprehensive morning breakfast for the customer, the food is okay for me. The hotel response to the problem in short time with good solution. When I first enter into my room, the room lock system doesn't respond to my access card so I went down to the reception counter and inform about the problem. The person in charge immediately solve the problem by calling technician to fix the system. Second, the lamp in the bathroom was broken and it was fix on the next day during the housekeeping. The surrounding of the hotel is always clean. However, some furniture are quite old and need maintenance. The hotel also provide free luggage storeroom for the guest for temporary and the laundry service but the cost for laundry service inside hotel is not cheap.
Business - 13 Feb 2017
Helmi A
worst ever hotel in my whole life
I booked a 4 bedroom but only get 3 bedroom instead with 2 queen and 2 single whereas we have 8 adult and 2 kids. So there is not enough bed to accomodate us. The hotel only compensate us with 20% discount because of this. But its ok with me because the location is great. But the worst terrible unexceptable thing that happen is that there is no bloody hell TV in the room. What kind of hotel is this...Even 1 star hotel have a tv or at least a tiny whinny tv in it.
- 24 Dis 2016
Need a lot of improvements
I am not someone who likes to write negative reviews, but seriously this hotel need improvement Room - there was always no new toilet roll replaced. From other old reviews in below, I could see that management never take action into this. The toilet roll given was not in new, it was used. Therefore always need to ask for more toilet roll which is troublesome. - slippery after shower. Be careful if you bring along elderly because myself also slipped for few times after shower. - no vacuum. I saw the housekeepers cleaning the room using a broom. The next day I asked for vacuum clean as I am allergy to dust when they sweep the floor. The housekeeping maid replied me that all their vacuum is malfunction, "rosak". Can't the management just spend few vacuums to ease their cleaners' job? There was only 4 floors of room. - coffee cup without spoon. - phone cable always plugged out whenever you take the phone. There is always have noise when you try to call to operator or receptionist. One hand pushing in the cable and another hand hold the phone. Better to use your own phone to call to request for room service - sometimes have face towel sometimes only towel - good things is room was spacious, they always replaced new toothbrush for you, sound proof not bad, there was safe deposit box, mini fridge, hair dryer and iron & ironing board inside room - Astro TV channel but some with poor signal. However,the channel is sufficient to kill your boredom Breakfast - from 6.30-10.00am. Food finished at 9.00am will not be replenished. So please dine early. - flies are seen everywhere from buffet line, cutleries to your table and chair - coffee is good. Food taste need big improvement. - school canteen menu but they have egg station which is good. Despite, they have salad,bread, egg, main course, soup, porridge, and dessert - They start sweeping the floor and spray all the table even when I was still eating. Perhaps I was the last person but it was only about 9.40am. Flying dust. Sky lounge and karaoke - their bar only open Tuesday, Wednesday and Thursday - can't find the karaoke lounge Location - good location. Restaurant and shops are just within walking distance
Business - 22 Nov 2016
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Bermula 1 September 2017, tetamu hotel yang bukan warga Malaysia atau bukan Penduduk Tetap Malaysia perlu membayar cukai pelancongan sebanyak MYR 10 untuk 1 bilik 1 malam bagi semua hotellihat lagi

Kemudahan hotel


Polisi hotel

  • Perkhidmatan Hotel
    • Penyambut tetamu 24 jam
    • Suratkhabar di lobi
    • Perkhidmatan dobi
  • Kemudahan Umum
    • Lif
    • Parkir
  • Kemudahan Perniagaan
    • Bilik persidangan
    • Bilik persidangan
  • Sukan & Rekreasi
    • Biliard
  • Makanan dan Minuman
    • Bar
  • Aktiviti
    • Taman
  • Umum
    • Teres atas bumbung
  • Kemudahan Internet
    • WiFi percuma

    Penginapan di Swan Garden Hotel ialah pilihan yang baik apabila anda melawat Masai.

    hotel ini amat mudah ditemui kerana kedudukannya yang strategik berdekatan dengan kemudahan awam.

    Tentang Swan Garden Hotel

    Perkhidmatan terbaik dan pelbagai kemudahan yang disediakan akan membuat anda berpuas hati sepanjang penginapan anda di Swan Garden Hotel.

    Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

    Swan Garden Hotel adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

    Dengan semua kemudahan yang ditawarkan, Swan Garden Hotel adalah tempat yang sesuai untuk menginap.

    Anda mesti menunjukkan ID bergambar semasa mendaftar masuk. Kad kredit anda akan dicaj semasa anda membuat tempahan. Pilihan merokok/jenis katil tidak dijamin. Tempahan anda dibayar dahulu dan dijamin untuk ketibaan lewat. Caj keseluruhan adalah termasuk semua caj bilik dan cukai, serta bayaran tempahan. Sebarang caj sampingan seperti bayaran tempat letak kenderaan, panggilan telefon dan perkhidmatan bilik akan diuruskan terus antara diri anda dan hartanah tersebut.
    Bayaran tetamu tambahan boleh dikenakan dan berbeza-beza mengikut dasar hotel.
    Pengenalan bergambar keluaran kerajaan dan kad kredit atau deposit tunai diperlukan semasa daftar masuk untuk bayaran sampingan.
    Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan. Permintaan khas tidak dapat dijamin.
    Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.