Tanjong Jara Resort

I return from my stay with high praise of this wonderful resort with exceptional service standards unparalleled to any other in Malaysia. They make the experience personalised to such an extent that surprises me. Hamdan, the manager of Di Atas Sungei calls me by my name and never forgot my name even till the last day at breakfast. I was met first with Austin, the front desk manager, who did my check in. Then I was greeted with a personally handwritten card by Terence, the hotel manager, in my room. I am just amazed by the strategic way they conduct this personalised service. The feeling was warm, friendly and nothing short of wonderful. I can go on and on about the beauty of the Serambi Seaview Room I got (and they gave me the room I requested for). I can also go on and on about the quality of food I enjoyed at all their restaurants... truly a cut above many "5-star" hotels in Malaysia that has not yet lived up to its rating. I can go on and on about the attention to details they have put in... from the ice water with orange given to you when you lie by the beach or pool; or the way they tilt that chair at the study desk to accent the look of the furniture in that corner; or the embroidered "Happy Anniversary" pillow that was on my bed to commemorate our special occasion (and the many balloons they decorated my room with). I have done a complete review of Tanjong Jara Resort at yourworldtraveller where you can view my photos and details on my experience throughout my 4 day 3 nights full board stay. I slept like a log throughout and enjoyed the shower thoroughly. The bathtub is large enough for 2 to soak and there is bath salts provided. A full range of lovely toiletries with fruit flavours are provided for you. I think these guys have done a wonderful job of up-keeping this resort despite its "old" age. I never saw any "oldness" since the place was so well maintained and cannot even believe my bath towels looked so brand new. Seriously... is it just me? Oh and yes, they have planned many activities for you so you literally don't need to leave the resort. There is a turtle hatchery conservation project that they are collaborating with and that is a very good thing. Sadly not many guests realise they should support this project by giving rather than just enjoying the "show" and then walking away. All in all, I enjoyed my stay and will return for another time to relax and rejuvenate. We wanted to try the spa but it was too costly. One good thing I like is that all restaurant prices are inclusive of taxes and service charge.

We visited Tanjong for a relaxing break from our busy work lives and what a wonderful place. The staff are exceptional most remembering your name and always offering to assist. The resort is beautiful and is filled with wildlife, great decor and excellent facilities. The rooms are fantastic and are cleaned twice per day. At no point did we feel like the resort was over crowded leaving you feeling relaxed everyday. We enjoyed the activities, bike ride, snorkelling, markets and everyday had something to offer. Food was great and offered a good selection. Our only suggestions would be to offer pool side services instead of ordering at the restaurants as well as maybe more communication around trips offered for that day (at breakfast maybe) and the process of booking (for eg the snorkelling being booked through the water centre). We also didn't partake in any of the spa facilities as we thought they were a bit pricey compared to other Resorts we have stayed at in Asia. Overall a fantastic holiday!

We chose this hotel as we wanted our children to experience and understand the work towards conservation of turtles. We watched a hatchling release nearly every night - a wonderful dinner at the hotel followed by a walk down the beach to watch a wonderful release of over 100 turtles that had spent the last24 hours hatching in the purpose built hatcheries along from the hotel. A very positive experience - the turtle conservation group Langtengatutles.com have set up a fantastic program where they offer a set sum to buy turtle eggs off Local beach holders instead of watching them being sold at the markets. The turtles are responsibly re nested and when they hatch are Released into the sea. A very worthwhile Program and a definite on the bucket list for conservation for a a big hotel - well done Tanjong Jara for combining high end tourism and conservation! We also spent some Time Diving at the Padi Centre based on site. This Padi Centre has truly wonderful staff - we couldn't give them Higher than 6 out of 5! Great teaching and very efficiently run Centre offering dives from Tenggol island - clean equipment, safe dive masters, very well explained and superb diving .

Everything about this place is beautiful and relaxing! Right from the security guards, staffs, cooks and maintenance team, everyone was so welcoming. Always greeting you with a smile. The hotel grounds were clean and well kept. Very quiet and relaxing. There are a lot of hammocks and beach gazebos all around for you to lay down and enjoy the sun and sounds of the wind blowing against the trees and the waves. The room was superb! So cosy, clean and nice! Bathroom was huge! Most importantly, the bed was sooooo comfortable. The rooms do not use access cards so you would have to turn on and off switches manually. At the entrance of the room, there is water provided to wash your feet before entering the room. The meals there were really good and filling. Right from the breakfast buffet to lunch and dinner. All venues offered really nice food and views! Also not to forget, they have movie under the stars every night! An outdoor cinema at the adults pool! Overall it has been a lovely and unforgettable stay and would love to go back there for a longer one the next time! By far one of the best resorts in Malaysia! P.S.: If you are a Malaysian or an Expat in Malaysia, get the Residents Package on their website! Its worth it!

We looked for ages, and at all sorts of places, for THE ideal holiday destination. We were looking for a real treat, a paradise, where we could escape the world and just relax, leave all the baggage of real life behind and recoup. We found it here. A small (ish) hotel, with two pools, three restaurants and acres of empty sandy beaches. No fight for beach space, beautiful seas (very warm), and - if you need it - helpful and polite service from lovely staff. The food is FANTASTIC, and you are well catered for in all respects. We love it here, and it will be very hard to leave. I must also mention the turtles - they have a charity here which collects turtle eggs from far and wide, and protects them until they hatch, and release these beautiful creatures into the wild at nighttime. Everyone is welcome to participate, and no matter if you are a child, or an adult, you just have to see them. Gorgeous.