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  6. The Banjaran Hotsprings Retreat

The Banjaran Hotsprings Retreat

Hotel
1 Persiaran Lagun Sunway 3, Tambun, Ipoh, Kinta, Malaysia, 31150
Restaurant
Lobby
Exterior / Building
Lihat semua gambar
Berdasarkan 773 ulasan tetamu
Penyaman Udara
Parkir
Kolam Renang
Meja Depan 24j
Restoran
WiFi

Tarikan berhampiran
Lost World Of Tambun
(0.64 km)
Pantai Hospital Ipoh
(5.09 km)
Hospital Fatimah
(5.23 km)
Ungku Omar Polytechnic
(5.82 km)
Log masuk untuk mendapat tawaran hotel hebat sehingga 25%!
Ulasan oleh pengguna Traveloka
Ulasan
8.6
/10
Mengagumkan
Kebersihan
8.00
Keselesaan
8.67
Hidangan
9.00
Lokasi
8.00
Perkhidmatan
8.00

3 Pelanggan Traveloka telah menginap di hotel ini dan memberikan ulasan:

9.7
Resort ini terletak di persekitaran semula jadi yang ditutup dengan pokok-pokok dan gunung-gunung. Keselamatan adalah ketat kerana mereka akan menyiarkan sesiapa sahaja yang cuba memasuki premis itu. Perkhidmatan hebat dan mereka mengingati nama tetamu dan bilik, dan sarapan menyediakan pelbagai pilihan pilihan. Mereka pemandangan yang mengagumkan dan kami kesal hanya tinggal sehari kerana kami boleh berbuat lebih banyak jika kami tinggal untuk malam yang lain.
6.5
Saya tidak tahu mengapa tetapi sebenarnya apabila saya sarapan pagi yang saya lihat beberapa muka pelayan seperti mereka tidak berada dalam mood yang baik mereka tidak suka saya atau saya tidak tahu? seorang wanita seorang lelaki. kemudian kolam hotspring kotor.
10.0
Gua terbaik jalan keluar di dunia! Salah satu pusat peranginan mewah yang paling menakjubkan yang kami telah pernah ke. Berbaloi membelanjakan sekurang-kurangnya malam di sini jika anda pergi ke Malaysia. Pernah melihat mana-mana tempat seperti ini sebelum ini!
Pertama
Sebelumnya
1
Seterusnya
Akhir
Berdasarkan
773 ulasan
Penarafan
Location
Rooms
Service
Value
Cleanliness
Ulasan daripada
Business15
Couples509
Solo travel15
Family104
Friends getaway86
Hasil Penarafan
Sangat teruk
5
Teruk
7
Purata
16
Sangat Baik
125
Luar biasa
620
HockHin
Once in a lifetime escapade
Took an accomodation, food and massage package. Own villa with pool, hot springs jacuzzi and lots of privacy. Fine dining in extraordinary surroundings. An ideal place to relax and unwind. With the package, we got everything and more! Very generous and no nitpicking from the establishment (as opposed to AirAsia where anything and everything costs you $$). Pricey, but we loved it. Should try at least once in a lifetime. The staff were polite, efficient and unobtrusive.
Couples - 7 Nov 2017
FairyMantra
Private pool to swim naked, in green lush with monkey
Highly recommended by closed friend who always like to drive his Ferrari or Lamborghini looking for gastronomic heaven in whole of Malaysia, we decided to spent some time with this resort without any hesitation. Once booking was confirmed, I received calls from the resort, asking my food preference and allergies. I was surprised as this is usually a practice for 3-star Michelin restaurant like my favorite Joel Robuchon. So I was putting a high expectation to the resorts and couldn't wait sample their exquisite masterpieces that my friend described to me. However, there were too many unpleasant incidents happened on first day of my arrival that I could have thought of giving this resort rating of 2. Luckily the resort was having a wonderful lady in charge named Theng that managed to turn my frustrated & disappointed holiday to a wonderful indulgence. Her sense of priority, practicality and follow-through hospitality is truly an asset to Sunway group. Initially I just wanna leave my comment in the guest feedback form (which usually available in other hotels room) when I check out, but I couldn't find any form as such in the villa. After calling the Guest Service, the voice over the phone sounds sincere eager to make my stay as comfortable as possible. Then only I shared my experience with them over the phone. To my surprise, they really took immediate action and accommodated all my requests, even far beyond my expectation. So here is my tips for traveller to ensure a wonderful memory at this Resort: 1. Fully utilise the jacuzzi in guest's villa: Given the vast area of natural surround, I was too excited about their steam cave, natural thermo heated pool etc that I didn't even realise the stone pool inside my villa was an excellent private jacuzzi till the next day. Enjoying such a natural heated stone jacuzzi with powerful jet, and then jump into another private big pool with few rounds of swimming in green lush where monkeys playing around above your head, is just an unforgettable life time experience! Good thing was the staff changed pool water in front of me, rest assured it was not any leftover used water by previous guest. 2. Bring your own towels and mineral water: As a spa and hot spring lover, I patrons many well-established hot spring around the world. Most of the natural hot spring resorts separate their outdoor towel and bathrobe from in-room usage. But not here at Banjaran, you hardly find any towel or amenities outside your villa, not even at their common changing room. After finished my steam bath, I was struggling around looking for towel with my messy hair and wet body. I wonder how was other guest surviving and then I met another guest with water non-stop dripping from her hair and body in swimming suit too, walked along the pathway and we greeted each other with embarrassed smile. Another guest was carrying a big recycle bag that full of towels, comb etc along with him. I thought I only have to do this when I visit family theme park or free access public beach... To share my experience, we usually cover ourself immediately after steam bath, replenish body with plenty of mineral water, relax and rest till heart beat back to normal, sweat till no more, tidy ourself up a bit. Then only ready to call for service of another drink and finger food. For dear management information, we really would like to tidy ourself before we can meet anyone else. There are other resorts keep their towel & amenities in a sensor locked cabinet which can be accessed using our room key sensor. So at least things can be properly accounted for in-house guests only. 3. Buggy service is always available: Imaging after 6 hours drove from south of Malaysia to this town of Ipoh, mind & body was tired. The resort buggy can take you to your destination with prompt & good service, you just have to "ask". Special thank to friendly girl, Willi who took me buggy around the resort looking for my misplaced item. 4. Dinner at Pomelo restaurant My package included a candle light dinner at Pomela restaurant. The setting was in a over-water pavilion, remind me of the sweet memory candle light dinner in Maldives with great food and soothing music. However, not here at this restaurant. I hardly see any words on the menu as the lighting was too dark. (I should have bring my iPhone along so that its touch light function could be used). My dinner ended up with mosquito attack in empty stomach with unattentive service. To share my experience in Maldives, the menu is equipped with small electronic lighting when ordering so that diners are clear of what food being served. Proper mosquito prevention are in place. 'Call for service' button is available on each pavilion so diners can enjoy the privacy, yet without compromising the service required. For travellers who wanna ensure a wonderful dinner at this restaurant: - please request the staff to light up the cute frog-shaped mosquito coil, or request another complimentary bottle of repellents spray before they leave you alone. - repeat your food allergies to each restaurants as the resort do not share information between restaurants. 5. Jungle walk, good try. I was informed by resort's night time front desk staff that I had to checkout in order to join their 'guided jungle walk' activity. Why check out? "It is hotel policy". But why?... I was so curious and wondering the whole night as to whether I gonna give up my other pre-paid activity to join the jungle walk?! Or how could it possible by joining the jungle walk that make the guests couldn't come back in time?! Is it similar to my Himalaya mountain hiking experience in Nepal that guest may lost his way back?! Is it so dangerous (any risk of animal attack) that guests may get injured and end up in local hospital?! Or shall I bring along the tiger toy?!...bla bla bla..My day ended with a sleepless night. In fact the so-called "jungle walk" is an extremely safe morning jogging in less than 10 minutes. It gave a good starting so that I did my own morning walk on 3rd day, feeling great amid the plants and waterfall with negative ions, accompanied by soothing music along the walkway. Incredible! the best time of my day. 6. In room breakfast: To enjoy total privacy and avoid unattentive service at Pomela restaurant, they served breakfast to my villa with great variety of choice. Special thanks to front desk staff, Ida who brighten my day & made my "breakfast by the pool" memorable & wonderful. The day shift front desk hospitality was great and Ida's immaculate service belongs to 6 star hotel standard. 7. Dinner at Jeff's Cellar: I had similar dinning experience inside the cave in Europe, but this restaurant ambient was just stunning with table so close to limestones. My favourite was the specially-made apple dessert by chef. This recipe should be included in the Michelin star dessert collection. 8. Respect the resort privacy policy: Similar to my experience in Burj Al Arab Dubai and Maldives resort, it is glad to know that at least there is one resort in this country that put privacy at utmost important. It is just not the type of ordinary hotel that public can simply walk in and out with infants crying. With some improvement in place, perhaps adding a private jet drop off area, it can be a proud of Malaysia. Oh ya, the complimentary pomelo at my villa tasted superb, the best I'd ever tried. I also wonder how the villa's outdoor patio and pool walkway were kept spotless clean. Excellent housekeeping team!
Couples - 26 Okt 2017
j_liw1
Very relaxing retreat that leaves you wanting for more
You know sometimes when people say "it's so good, it's bad..." That's exactly how amazing the short little retreat was. Ever since we left Banjaran, we've never had such an amazing sleep again. Everything was smooth from arrival to check-out. The staffs were really friendly, trying to make sure that we were well taken care off. Although we were told that the place was fully booked, you don't see the place being very packed, which also means that you generally get a lot of privacy even when you're enjoying the amenities provided such as the hot spring dip pools, the reflexology & dr. fish spa, the caves etc The private villa is so lovely (we got upgraded which truly was the cherry on top). Oh and have I told you the bed is amazing! After getting in and out of the geothermal jacuzzi in the villa and enjoying the other amenities in Banjaran, we had the best sleep of our lives. I could go on and on about how much I enjoyed this place. But I think whoever is reading this should go experience it yourself to find out. Hope to be back soon!
Couples - 26 Okt 2017
Garry999
Fantastic Experience
Stayed here for 3 nights as part of our holiday in the region. The resort is so unique with it's own geothermal lake at the heart of it. The limestone cliffs make for a stunning backdrop and so picturesque. To get here from KL it is a good 2 hour plus car journey or there is a domestic Airport at Ipoh which is only around 15/20 mins away. I know that the Airport serves Singapore but you would need to check if Firefly or a similar Airline flies from KL to Ipoh. Greeted warmly at Reception on arrival and shown around the resort. We had a garden villa which was really spacious (the water villas are a bit smaller). They are in the process of adding more rooms to the resort and extending the Pomelo Restaurant so there was a bit of noise around which was unfortunate. I was glad we visited before they added another 20 plus rooms. I feel it may lose its intimate feel which would be a shame. The star of the show here was definitely Jeff's Cellar. The cave in which the Restaurant sits is quite simply one of the most amazing places to visit for dinner. We also had a BBQ dinner in a special location and there was so much food that we had to leave some. Apparently very few people manage to eat everything. Although the speciality dining was a bit on the pricey side it was justified in the experience alone. A special mention for Grace, Raymond and Dhavani who excelled with their friendliness and professionalism. Take lots of insect repellent as both of us got bitten many times but you have to expect this given the location. The only negative (and sorry to finish on a low) was the ''Jungle Walk''. We were hoping for something a lot better than a 5 minute walk up and down a few stairs leading directly to a side gated entrance to the Lost World Theme Park. It was not for us so we just turned around and went back to the resort. I think you may have missed a trick Banjaran as given the location this element could be made more interesting. All in all a fantastic few days spent here and would recommend to anyone. Finally watch out for the monkeys!!
Couples - 25 Okt 2017
roshwini
A romantic getaway
Me and my boyfriend stayed at the lake villa for 3 days and 2 nights and had THE BEST EXPERIENCE. initially, we had booked for just one nights stay as we wanted to journey on to penang the next day, but within a couple of hours of being in this beautiful place, we decided to ditch our plans in penang and extend our stay at The Banjaran. How could you not love this place? Surrounded by lush green jungle, cleverly structured villas and walkways and did i mention, a pool and hot tub in your very own room? It was just blissful. A nice escape from city life but also a short 20 minute drive to the quaint little town of Ipoh. The amenities provided were world-class i believe, and were on par with such places like the Blue Lagoon in Iceland. we particularly loved the dipping pools, the steam cave, the yoga session which was fun as we were the ones there, and we were absolutely enthralled by Jeff's cave cellar. I personally loved the fact that although there were other guest at the resort, we barely ever got in each other's way during our stay other than during breakfast time. Even the staff only ever came around if we needed them which was great. It was as if we had the entire place to ourselves, It was quiet,serene and easy enough to maneuver around with the help of the buggy. The rooms were great, bed was super comfy, platter of fresh fruits sent to the room was much appreciated and i won't lie, having speakers in the room just added to the romance as we played all our favourite tunes whilst we were in the pool and etc. One thing i would like to point out, being Malaysian, is that i wish there was a hand-held water spray also attached in the toilet. The breakfast was great, we really enjoyed all the cold pressed juices, yogurts fruits and pastries. To be honest, I would have loved to have seen English breakfast set on the menu, but still, there was plenty else to try. I see that some people did complain about the flies and etc, yes it was a little tiring constantly swatting them away at breakfast but it wasn't something that bothered me too much as i understood we were near dense jungle and it was to be expected seeing our weather and humidity in Malaysia. We also would like to thank the staff at Banjaran for being so helpful, friendly and just perfect. They were ever so willing to accommodate our every whim and fancy. I've never encountered such a warm welcome before. More than anything, the staff and service provided at banjaran truly make it great. as a couple, I really doubt you can find another resort as romantic as this. It really gave us such an opportunity to balance out our need for a little adventure - we did a little food hunt around Ipoh town and relaxation- PLENTY of it at banjaran. we even managed to squeeze in a short trip to the Lost World of Tambun, which is really nothing to shout about to be honest. The petting zoo was lovely, but once you're there with the crowd and heat, you're just dying to get back to the serenity of The Banjaran resort. All in all, we will definitely be coming back. I already miss how peaceful and relaxed I was during the weekend and just cannot wait to plan another escapade there.
Couples - 24 Okt 2017
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Bermula 1 September 2017, tetamu hotel yang bukan warga Malaysia atau bukan Penduduk Tetap Malaysia perlu membayar cukai pelancongan sebanyak MYR 10 untuk 1 bilik 1 malam bagi semua hotellihat lagi

Kemudahan hotel

Keterangan

Polisi hotel

  • Kemudahan Dalam Bilik
    • Jubah mandi
    • Kaunter
    • Pengering rambut
    • Peti besi dalam bilik
    • TV
    • Pancuran mandi
    • Bar mini
    • Kabel TV
    • Pemain DVD
  • Perkhidmatan Hotel
    • Perkhidmatan dobi
    • Penyambut tetamu 24 jam
    • Penjaga pintu
    • Pesanan bilik waktu terhad
    • Suratkhabar di lobi
    • Perkhidmatan perkahwinan
    • Pengurup wang
    • Keselamatan 24 jam
  • Aktiviti
    • Urutan
    • Pusat kecergasan
    • Spa
    • Kolam renang terbuka
    • Taman
    • Sauna
    • Tab panas
    • Perpustakaan
  • Makanan dan Minuman
    • Bar
    • Sarapan
    • Kafe
    • Menu set makan malam
    • Sarapan panas
    • Sarapan bufet
  • Kemudahan Berhampiran
    • Kedai
    • ATM/Perbankan
    • Salun rambut
    • Kedai runcit
    • Pasar raya
    • Dobi
  • Kemudahan Umum
    • Pesanan bilik
    • Parkir
    • Peti keselamatan
    • WiFi di kawasan umum
    • Kedai kopi
    • Restoran
  • Kemudahan OKU
    • Bilik mandi mudah diakses OKU
    • Parkir mudah diakses OKU
    • Laluan mudah diakses OKU
  • Kemudahan Perniagaan
    • Kemudahan mesyuarat
    • Projektor
    • Mesin fotokopi
  • Umum
    • Penyaman Udara
    • Bilik larangan merokok
  • Kemudahan Internet
    • Internet LAN
    • WiFi di kawasan umum dengan surcaj
  • Khidmat Shuttle
    • Pengangkutan dari lapangan terbang dengan surcaj

    Masa Daftar Masuk dan Daftar Keluar

    Daftar masuk: 15.00
    Daftar keluar: 12.00

    Lokasi
    The Banjaran Hotsprings Retreat terletak di kawasan / bandar Tambun.

    The Banjaran Hotsprings Retreat mempunyai lokasi yang baik, juga berhampiran Lapangan Terbang Sultan Azlan Shah Airport (IPH), yang hanya sejauh 9.98 km.

    Terdapat banyak tarikan pelancongan yang berdekatan, contohnya Lost World Of Tambun dalam 0.64 km, dan Pantai Hospital Ipoh dalam 5.09 km.

    Tentang The Banjaran Hotsprings Retreat

    The Banjaran Hotsprings Retreat ialah pilihan terbaik bagi anda yang inginkan layanan mewah untuk percutian anda. Manjakan diri anda dengan perkhidmatan yang paling baik dan jadikan percutian anda kenangan yang tidak dapat dilupakan dengan menginap di sini.

    Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.

    Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

    Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

    Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

    Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

    Nikmati hidangan kegemaran anda dengan makanan istimewa dari The Banjaran Hotsprings Retreat eksklusif untuk anda.

    Akses WiFi tersedia dalam kawasan umum penginapan ini agar anda sentiasa terhubung dengan keluarga dan rakan-rakan.

    The Banjaran Hotsprings Retreat adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

    Nikmati layanan mewah dan pengalaman yang tiada tandingannya dengan menginap di The Banjaran Hotsprings Retreat.

    Haiwan peliharaan adalah tidak dibenarkan.


    Bayaran tetamu tambahan boleh dikenakan dan berbeza-beza mengikut dasar hotel.
    Pengenalan bergambar keluaran kerajaan dan kad kredit atau deposit tunai diperlukan semasa daftar masuk untuk bayaran sampingan.
    Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan. Permintaan khas tidak dapat dijamin.
    • Umur minimum untuk daftar masuk semasa Cuti Musim Bunga ialah 18 tahun.
    Perkhidmatan pengangkutan ulang-alik lapangan terbang 24 jam tersedia. Sila hubungi hartanah lebih awal untuk mendapat butiran lanjut.
    Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.