Heritage The Villas

Wonderful Family Getaway – Outstanding Service! Our stay at Heritage The Villas was absolutely fantastic. The facility itself is wonderful, offering everything we needed for a perfect family vacation, and the service was genuinely outstanding from start to finish. The staff consistently made sure we were well taken care of. The only piece of constructive advice I have for the property management is regarding the windows and doors. The weather during our stay was so lovely, but we couldn't leave the doors or windows open to enjoy the fresh breeze without inviting bugs and insects inside. Installing screen nets on the doors and windows would completely solve this issue and allow guests to fully enjoy the beautiful climate indoors. Overall, it was a superb experience, and we highly recommend it!

It’s our third time in Mauritius and we always stay at the Le Telfair. It has not changed in 18 years which is what we love about it. Amazing food, service and scenery.

Great private villa

Attractive sport opportunities, many different restaurants to chose of, very friendly staff.

Fantastic stay, couldn't have asked for more. Excellent villa with the perks of hotels. All the staff were very helpful and welcoming in ensuring our stay was very memorable. Will definitely recommend to family and friends. With limited vegetarian options in some restaurants, they were very flexible in providing other choices for us (especially chef Harjit at Zafarani). I'd like to thank Dhanraj Pateetroy (Front Office Manager) for his help in arranging things before we got here via a regular exchange of emails and Melanie (Front Office Officer) for her ongoing support during our vacation. She went above and beyond to ensure our stay was enjoyable. If you're vegetarian, then the half board option isn't suitable as you're limited to a few restaurants which don't have that much choice for vegetarians. We originally booked half-board but then had to cancel and re-book as villa only when we were notified of the restaurant restrictions. We ate at the restaurants every evening but ended up having breakfast at the villa as the breakfast options were very limited for vegetarians but cost over £20 each.

This place was much better than our expectations. It was in a golf course, where there was a river behind us, after that lush green grassland. There was a small private pool. The interiors of the Villa were very modern. The kitchen was thoughtfully designed. It was best stay in Mauritius.

Amazing location, stayed in a villa with complementary golf cart to get around. Super friendly staff (especially housekeeping!)

La communication sur les procédures de dépose et prise en charge par le taxi n'est pas clairement expliquée ni simple à mettre en oeuvre J'ai failli rater mon avion et j'ai du me rendre à l'entrée du complexe hôtelier à pieds (6 km) car le taxi n' a jamais eu le droit d'entrer

Les villas sont sublimes.... les prestations au top .... l’énorme défaut c’est le Check in dure une heure, les repas sont sur un site, la villas sur un autres... la check out de nouveau ailleurs .... il faut aimer marcher et perdre 1 h 30 voir 2 h pour le toutes ... des points d’ameliorations Aussi sur le complexité des offres et services sur place ... de plus une caution de € 768.- bloque sur la carte pendant 14 jours après le départ plus le règlement .... vous avez intérêt d’avoir une carte majeure (Gold, platinium, Black) ....,

Tout etait beau partout Le personnel adorable Le site magnifique

Its alright, However, there are big room for improvement in service

منتجع جداً رائع خصوصاً ان فيه قولف تحت امرك عيبه كثرة الرياح ودورة المياة بدون شطاف

Overall stay at Heritage was great! Will definitely come back (after learning a few lessons). Positives: + The villa itself is gorgeous. Very well setup, great views. + All inclusive option (for Awali) is quite reasonable for Mauritius, take it if you're planning to be at the resort most of the time + Service was generally good. You're assigned a person who helps with reservations, admin and they were largely on top of their stuff Negatives: + You have to push the staff to get many things. I arrived for my 2 pm check-in but the place wasn't ready. Initially, they wanted to keep me in a small room at the venue (no bed, but a shower), but when I pushed for somewhere to rest, I was offered an alternate villa instead for a couple of hours before the next one was ready + The food is very expensive (if you're not on all-inclusive). Dinner per person for example was $80 per person + The restaurants on all-inclusive are not available many times. You have to reserve, and there's no guarantee you'll get anything

Die Villas sind geschmacksvoll eingerichtet, grosszügig im Raumsngebot und tadellos sauber. Gereinigt wird täglich, der private Pool zwei Mal pro Woche. Personal sehr kundenorientiert und freundlich, stets bemüht um den bestmöglichen Service. Die Anlage mit 280 Villas ist sehr gepflegt. Zum Strand sind es 1-2km die mit dem hauseigenen Golf-Kart zurückgelegt werden. In den 11 Restaurants der Heritage-Anlage erhält der Villa-Gast 20% Rabatt. Beeindduckend sind die Ruhe in der Anlage und die Privatsphäre welche durch die Anordnung der Villen entsteht.

We recently stayed at the Heritage Villas. We chose the villa as it was attached to 2 hotels which allowed us to use all of their facilities. What we didn't know until arrival was that both hotels were closed for refurbishment and will be for another few months! I strongly feel that we should have been told this before arrival. If we had, then we would have chosen to stay on a different part of the island with more choice of restaurants. We were allowed to use The Outrigger hotel's facilities which had 3 restaurants. On arrival one evening we realised that one was very expensive, the buffet was fully booked so we went to the Mauritiun themed night at the final choice. At around £60 per head with no drink, although we enjoyed the evening it was an expensive night! We also ate at the C Club one evening but there was no atmosphere as there were only diners at 3 tables. We felt rushed at our meal as we felt that we were holding up the staff from going home. The villa itself was luxurious and in a stunning location with views to the golf course and in the distance, the sea. We enjoyed playing golf most days. Therefore we would highly recommend the villas but not while the hotels are closed! We had also planned to treat ourselves to an evening meal at the Chateau but guess what- closed for refurbishment! Pleas be honest with customers and if parts are closed for refurbishment then make it clear in the literature.

The villas was new, spacious and within a tranquil environment. If you want to enjoy more activities, you could hop on your golf cart and enjoy the large pools and the activities by the beach - then go back to your tranquil villa. The place and main lobby was beautiful, modern yet preserving the charm of yesteryears. Staying at the villa was an experience not many hotel can offer.

La villa est très spacieuse au calme face au golf, avec la piscine c'est le must quand il y a des enfants L'accès à toutes les infrastructures de l'hôtels est très agréable avec une grande variété de restaurants et activités, sans compter la plage

Amazing in every way! We had a very memorable experience here and can't wait to return! Excellent staff and exellent service!

Th stay was amazing and outstanding. It had been a wonderful experience at the heritage the villas. The only downside was that our 2 pieces of clothes were not found when we returned back.

My family of 8 stayed in a 4-bedroom villa at the Heritage. We love the vast grounds and impeccable service offered by the staff. The villa was beautifully set up, comfortable and has an infinity pool overlooking the golf course. There was also a buggy available for us to drive around the estate. The kitchen was equipped with everything my mum needed to cook up a feast! The daily breakfast at the C Beach Club was satisfactory, with the usual eggs stations, bacons, hash and breadrolls. There's definitely room for improve the breakfast spread. One need not necessarily leave the compound with so many activities available on site. I did a Pilates class in the morning (taught in French, but the instructor and staff were happy to translate) and spent an afternoon at the Frederica Nature Reserve on the quad bike tour. Great property and will love to be back!