Anantara Grand Hotel Krasnapolsky Amsterdam

Great hotel it is beautiful and staff is very nice

Our stay here was very comfortable & the staff was very welcoming, hospitable & helpful . They even gave us small souvenirs at check out & offered us cookies & chocolates at check in.

The room photos shared are very different to what you receive . The breakfast buffet was good , but the service staff are not helpful, forgot our coffee orders and in general not helpful . Would not return to this location , have stayed in other hotels by this chain in other countries and was never disappointed , expect this location.

This is a great hotel. The entire staff is very professional.

Wir waren schon zum dritten Mal im Hotel. Diesmal hatten wir leider ein Problem mit dem Zimmer. Dies wurde aber unkompliziert gelöst und wir haben ein Zimmer-Upgrade erhalten. Personal war sehr freundlich, insbesondere am Empfang und war sehr lösungsorientiert. Lage sehr gut. Frühstück ist sehr gut und sollte man mit buchen. Wir werden wieder dort übernachten.

Todo excelente superó mis expectativas

In the heart of the city exactly in the Domo, Good location near of everything walking distance highly recommend definitely will come back to this hotel again. Rooms are a good size clean has everything you need.

Great staff, location and service! Will be back again!

Everything to perfection!!!

Otelin konumu mükemmel. Kahvaltısı çok iyi. Check-in çok hızlı. Tek olumsuz yorumum odamız uzaktaydı ve manzarası kötüydü.

I am a frequent guest of different properties in the Minor portfolio, and have enjoyed staying at Anantara properties in the past. This was an unexpectedly disappointing stay. The staff were fine but not of the usual Anantara standard. People were generally unwilling to help unless a task was their specific responsibility (e.g., receptionists would tell me to ask someone else if I needed something, guest services would tell me to call X, y, or z extension instead of just connecting me, etc.). The receptionist at check in told me breakfast ran till noon every day and when i showed up for breakfast around 11.15 the next morning, i was told the service ended at 11. My biggest issue was the property itself. Although central, there's not much else to recommend it. Importantly, rooms are advertised as soundproofed and this was absolutely not the case. I could hear the person in the other room coughing, talking on the phone, watching videos, and using the toilet. I am a light sleeper and soundproofed rooms are a major consideration when booking hotels. This really spoiled the experience for me. The room also had weird mechanical sounds every day -- i was in the last rooftop terrace room in the annex and was right next to some sort of mechanical room. Weird place to stick a frequent flyer. Book your next stay elsewhere -- I wanted to try something new with a brand that I trusted. What a mistake!

Hotel perfeito, localização e atendimento impecaveis

Service and Location was top. Espacially at the Grand Café Krasnapolsky. But the air condition is horrbile.

Fint hotell med bra restauranger. Jättebra läge och bra service. Det enda som var lite sämre var frukosten.

El hotel esta situado en la mejor Zona de Amsterdam para visitar todos los sitios icónicos , la atención, comida y realmente todo expectacular .!! Felicidades

The best hotel I have ever stayed in. The staff were amazing and so helpful. It"s literally in the centre of Amsterdamn and walking distance to the canals and shops etc. Absolutely amazing hotel.

Great hotel, would stay again.

N/a

Overpriced and mostly non-complimentary, for nearly €500 a night it’s not worth it.

The staff are very friendly and helpful, and the amenities are first rate